Reviews for Hanoi Hotels

West Lake 254D Hotel & Residence
4.2/543 Reviews
The good news - the 2bedroom apartment was excellent value - clean, spacious and well laid out. We did have to get a technician in to sort out a noisy aircon (old unit) - but this was done promptly without fuss. A huge bottle of drinking water (same size of those for water coolers) is provided - and we definately appreciated this. The apartment is also very quiet and well soundproofed. We were very happy with the apartment - excellent value accomodation wise. Customer service was OK. We interacted with three different staff and the a staff at the buffet breakfast. The three counter staff could speak good English - we had difficulty with the lady at the buffet breakfast who spoke little English. Overall service level was OK but not the best. I found that the service from the doorman the excellent - a smile and a greeting when opening the doors. Although the staff were polite, we never felt the warmth that we experienced from other Vietnamese hotels (we have stayed at a range of 4* and 5* accomodation). For example, when trying to figure out where to eat dinner, talking to the counter staff was like talking to a polite chatbot - you had to ask exactly the right question to get a helpful response. Do note that the gynm is very small - it was smaller than our apartmeent. With the 3 of us in the gym, we found it rather squeezy. It is airconditioned though and towels and water are provided. We did not use the pool. The UGLY: The hotel provides the option of a buffet breakfast at VND346500/pax (about USD 14.50 ) - which we opted for. This is served in the inhouse Japanese restaurant. You have to choose a Japanese main course from two options - and you have access to a (tiny) breakfast buffet. However, I would not recommend the breakfast - its very poor value for money and the food provided is not of a good quality standard. Not the best tastewise either. When we were told one of our main courses was not avaialble (we were there at 8am at an empty restaurant) - my wife remarked that the option of Japanese main course appeared to depend on what was leftover unsold from the previous night at the restaurant. The provided coffee was so awful that I found that the 3-in-1 premix tasted better. See the attached picture for the (tiny) range of buffet options on offer. Again , strongly recommend you avoid the breakfast buffet. The overall exterior doesn't appear to have been maintained for years. Of course this could be due to air pollution. This didn't impact our stay materially though - although it could be an eyesore for others. The hotel is well situated and West Lake is easily accessible through the hotel back gate. Its also 15min away to Lotte Metropolis via Grab cab. In summary, we enjoyed the apartment stay - but dreaded the morning breakfast. Overall - still recommended for excellent value and location though.
HB Serviced Apartment - Lac Long Quan
4.1/56 Reviews
The hotel has always been beautiful and the service is considerate. The front desk has just been renovated, and there is a coffee shop on the first floor, which is very convenient. At this price, there is nothing better than this hotel nearby.
Lake View Hotel
4.1/54 Reviews
Phòng view nhìn ra hồ đẹp, nhưng phòng không được thông thoáng, vệ sinh phòng không sạch, lúc nhận phòng mới đang quét dọn. Phòng có nhiều bụi, thành giường, cốc uống nước, bàn đều bám bụi, không được lau rửa. Vỏ gối cũ, nhìn bẩn.
Muse Hanoi Luxury Apartment - d'Eldorado
4.2/51 Reviews
The room is very big, very satisfied.
VNAHOMES Serviced Apartment
4.7/528 Reviews
VNAHomes Apart Hotel is amazing. I stayed for a week in a brand new beautiful king room. The Shower was incredible and there was a cloth s washing machine in the apartment. The price was very reasonable. The neighborhood is quiet, which I like. The entire staff, including William, were all so helpful to me on my stay. I highly recommend VNAHOMES ApartHotel to everyone.
Cwd Hotel
3.9/515 Reviews
Center for Women and Development Hotel is located at 20 Thuy Khue Street, Tay Ho District, Hanoi. The place is very convenient for traveling to places in the inner city as well as moving to the transfer stations. The restaurants and restaurants are very convenient around and especially the beautiful view of the hotel overlooking West Lake.

Frequently Asked Questions

Hotels Quick Overview

Number of Hotels12,550
Number of Reviews27,790
Highest PriceS$ 786
Lowest PriceS$ 17
Average Price (Weekdays)S$ 85
Average Price (Weekends)S$ 87

More about Hanoi

Introduction to Hanoi

Hanoi, the capital city of Vietnam, is a fascinating blend of East and West, combining traditional Sino-Vietnamese motifs with French flair. It is known for its centuries-old architecture and a rich culture with Southeast Asian, Chinese, and French influences.

Tips for Travelling to Hanoi

Noi Bai International Airport serves Hanoi and is the largest airport in the country. It's about 45 minutes from the city center. Once in the city, you can navigate using taxis, motorbike taxis, public buses, or by hiring a bicycle or a scooter.

Vietnam’s official currency is the Vietnamese dong (VND), but credit cards are commonly accepted in hotels and restaurants. The Vietnamese language prevails, though English is widely spoken in tourist areas and hotels.

Visa policies vary depending on your nationality, and some travelers may be eligible for visa exemptions for stays less than 15 days. Always check these details before traveling.

Popular Attractions in Hanoi

The Old Quarter is Hanoi's historic heart and commercial hub, showcasing its rich history with well-preserved colonial buildings, ancient pagodas, and vibrant markets.

Visit the Ho Chi Minh Mausoleum, the Presidential Palace, and the Ho Chi Minh Museum to delve into Vietnam's past. Don't miss the Temple of Literature, Vietnam's first national university with its stunning architecture.

Weather, Best Time to Visit, and What to Wear

Hanoi experiences a warm humid subtropical climate with plenty of rainfall. The best times to visit are spring (February-April) and autumn (October-December) when temperatures are milder. Summer can be hot and humid, while winter is cool and dry. Depending on the season, pack suitable clothing for your comfort.

Choosing Your Ideal Hotel in Hanoi

For a luxury stay near attractions, consider the Sofitel Legend Metropole Hanoi, a grand colonial building in the French Quarter. Budget travelers might find the Hanoi Serene Centre Hotel & Spa or the Hanoi Brilliant Hotel and Spa appealing for their great locations and affordability.

The Oriental Jade Hotel provides an excellent blend of comfort and style, making it an Instagram-friendly choice with its rooftop swimming pool offering views of the Hoan Kiem Lake.

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