Sheraton Hanoi Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi

Sheraton Hanoi Hotel

No. 6 of Top Premium Hotels in Hanoi
K5 Nghi Tam, 11 Đ. Xuân Diệu, Road, Quan Tay Ho, Hanoi, VietnamShow on Map
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors. Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself. Show More
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hotel overview picture
4.2/5Very Good·Cleanliness: 4.3
All 44 Reviews
Amenities
Sunbathing AreaOutdoor Swimming PoolFreeSaunaSpaMassage RoomExecutive LoungeFitness RoomFreePrivate ParkingFreeAirport Pick-up ServiceTennis Court
All Amenities
Surroundings
Airport: Noi Bai International Airport
(21.2km)
Train: Hanoi Railway Station
(5.3km)
Train: ga Phúc Yên
(32.3km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Twin Room
4

Deluxe Twin Room

2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Amenities
Check Availability
Grand Deluxe Room
4

Grand Deluxe Room

1 King bed or 2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Amenities
Check Availability
Ambassador Suite
5

Ambassador Suite

1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Amenities
Check Availability
Sheraton Club Room
4

Sheraton Club Room

1 King bed or 2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Amenities
Check Availability
Deluxe King Room
4

Deluxe King Room

1 King bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Amenities
Check Availability
Grand Deluxe King Room
4

Grand Deluxe King Room

1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Amenities
Check Availability
Grand Deluxe Twin Room
4

Grand Deluxe Twin Room

2 Single bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Amenities
Check Availability
Presidential Suite
4

Presidential Suite

1 King bed
126m² | Floor: 17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Amenities
Check Availability
Executive Suite
4

Executive Suite

1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Amenities
Check Availability
Sheraton Club King Room
4

Sheraton Club King Room

1 King bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Amenities
Check Availability
Sheraton Club Twin Room
6

Sheraton Club Twin Room

2 Single bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Amenities
Check Availability
Deluxe Room
4

Deluxe Room

1 King bed or 2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Amenities
Check Availability
Executive Suite Non smoking
8

Executive Suite Non smoking

1 King bed
67m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Amenities
Check Availability
Imperial Suite Non smoking
7

Imperial Suite Non smoking

1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Amenities
Check Availability
Ambassador Suite Non smoking
5

Ambassador Suite Non smoking

1 King bed
112m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Amenities
Check Availability
Deluxe Twin Room Non smoking
7

Deluxe Twin Room Non smoking

2 Single bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Room Amenities
Check Availability
Sheraton Club King Room Non smoking
9

Sheraton Club King Room Non smoking

1 King bed
37m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Amenities
Check Availability
Deluxe King Room Non smoking
7

Deluxe King Room Non smoking

1 King bed
37m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Amenities
Check Availability
Grand Deluxe King Room Non smoking
7

Grand Deluxe King Room Non smoking

1 King bed
37m² | Floor: 7-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Amenities
Check Availability
Imperial Suite
4

Imperial Suite

1 King bed
176m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Amenities
Check Availability
Hide Room Types

Guest Reviews(44)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.1
  • Location4.3
  • Service4.3
Eon Jui
January 1, 2024
Located just next to west lake, has a good view. However the surroundings don't have much stuff, especially local foods. Shout-out to the staffs for being super helpful! Overall very satisfied.
Alexlimdx
January 10, 2024
10mins drive from main tourist attraction, quiet surroundings
Guest User
October 17, 2022
Hotel is some old.But the service is very good and the buffet is also very very valuable.A lot seafood include big tiger prawns and can not image only 600K-700K. Much better than intercontinental landmark 72 charge 1.3 million but without valuable seafood.
Guest User
April 25, 2022
Everybody was kind. Everything looks not bad(Western style). I had a good memory about the hotel.
Guest User
January 22, 2024
The Sheraton is on the edge of the West Lake, next to the InterContinental Hotel. You can encounter a wedding by chance and feel the openness, trendiness, style and class of young Vietnamese. The breakfast buffet is also pretty good. The room facilities are complete and a bit classic. The hotel design has Vietnamese style, which blends well!
Original TextTranslation provided by Google
Ikazhang
December 28, 2023
The surrounding West Lake environment is good, but the facilities are too old and the price/performance ratio is not worth more than 1200. The breakfast is okay. The gym and swimming pool can be accessed from the auxiliary building through the fourth-floor covered bridge. The outdoor swimming pool leads to the garden, but there are no gates to the garden or outside. Outsiders can enter through the parking lot, which poses a safety risk.
Original TextTranslation provided by Google
Guest User
May 8, 2023
In terms of service: the reception staff at the front desk, restaurant and gym are very warm and polite! The staff at the concierge are very responsive! Housing: the environment is generally facing; the remote control is not easy to turn on the TV; The sink sinks slowly. There is a big lake outside the hotel, you can ride and walk by the lake! But health is average.
Original TextTranslation provided by Google
Guest User
January 20, 2024
The hotel is relatively old, but it seems that there are not many better choices in Hanoi.
Original TextTranslation provided by Google
Shenzhennatie
May 3, 2023
Although it is relatively old, the basic quality is still there. When we checked in on the first day, we found a small cockroach. After communication with Ctrip customer service, we were upgraded to a higher-level room with a better view and toilet. It has become an electric toilet seat, and I feel that the overall service is not bad, but unfortunately there is no special Chinese service. The breakfast is all eaten in the hotel. There is basically no change in the four days, and it feels so-so.
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Free
Adding crib: Free
Children 2 years old and over
VND 690,000 (approx. S$ 37.43) per person per night

Breakfast
TypeWestern, American, Asian, Continental, Full English/Irish, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
AgeFee
Children 3 years old and under
Free
Children 4–11 years old
VND 247,500 (approx. S$ 13.43) per person
Children 12–17 years old
VND 495,000 (approx. S$ 26.86) per person
Adult
VND 495,000 (approx. S$ 26.86) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2004
  • Renovated: 2018
  • Number of Rooms: 299
The Sheraton Hanoi Hotel is a 10-minute drive from the city's heart and is surrounded by the peaceful West Lake view with verdant and captivating greenery. The harmonious landscape brings a sense of tranquility and convenience to visitors. Sheraton Hanoi's 299 guest rooms all provide expansive views of West Lake and Red River, which is the city's greatest natural lake. Visit one of the hotel's 3 restaurants to discover local culinary delights or the newest trends for contemporary cuisine. Make a visit to the bustling streets or Hanoi's Old Quarter. Unwind in our spa, gym, or outdoor pool for some quiet time to yourself.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Billiards Room
2 Restaurants
Meeting Room
Multi-Function Room
2 Restaurants
Oven D'or Restaurant
Cuisine: Asian, Japanese, Korean, Seafood, Sushi, Vietnamese
Open for: Breakfast, Lunch, Dinner
Special dietary options: Gluten-free, Vegetarian
Ambience: Family
Business hours: [Mon - Sun] 06:00-20:00
Hemispheres Steak & Seafood Grill
Cuisine: Seafood, Steakhouse
Open for: Dinner
Special dietary options: Vegetarian
Ambience: Romantic
Business hours: [Mon - Sun] 18:00-22:30
Show More

Frequently Asked Questions

How much does it cost to stay at Sheraton Hanoi Hotel?

Prices at Sheraton Hanoi Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Sheraton Hanoi Hotel?

The closest airport is Noi Bai International Airport. It is 21.17km from the hotel and approximately a 27minutes journey by taxi.

What are the check-in and check-out times at Sheraton Hanoi Hotel?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Sheraton Hanoi Hotel provide airport transfer services?

Yes, Sheraton Hanoi Hotel provides airport transfer services.

What amenities and services does Sheraton Hanoi Hotel have?

Sheraton Hanoi Hotel has the following amenities and services: Outdoor Swimming Pool, Sunbathing Area, Exclusive Beach Area.

Does Sheraton Hanoi Hotel have a swimming pool?

Yes, Sheraton Hanoi Hotel has a pool. Pool type: Outdoor Swimming Pool.

Does Sheraton Hanoi Hotel have fitness amenities?

Yes, Sheraton Hanoi Hotel has fitness amenities.

Does Sheraton Hanoi Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Sheraton Hanoi Hotel have non-smoking rooms?

Yes, Sheraton Hanoi Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Sheraton Hanoi Hotel provide breakfast?

Yes, Sheraton Hanoi Hotel provides breakfast.

About This Property

Nearest AirportNoi Bai International Airport
Distance to Airport23.01KM
Distance to Train Station32.34KM
Average Price FromSGD712
Hotel Star Rating5