Holiday Suites Hotel & Spa

Holiday Suites Hotel & Spa Reviews

Holiday Suites Hotel & Spa

5 P. Nguyễn Siêu, Hàng Buồm, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
Holiday Suites Hotel & Spa
Holiday Suites Hotel & SpaHoliday Suites Hotel & SpaHoliday Suites Hotel & Spa
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Holiday Suites Hotel & Spa Guest Reviews

4.1/5
Very Good
14 reviews
Verified reviews
Location4.3
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(14)
Positive reviews(11)
Reviews with photos/video(5)
Great service(5)
Negative reviews(3)
One n Only
Deluxe Double or Twin Room
Stayed in Aug 2023
Solo travellers
128 reviews
2.0/5
Posted on Aug 17, 2023
Air conditioner is dirty, air fan blowing very weak, no cool air. Asked manager lady to check, she set air cond at 24 degrees and said it was the same as 19 degrees. I requested to see different room if air cond would be better. She said NO ! Every room is the Same, in very aggressive manner. That was the end of conversation, no more discussion allowed. Even when just check in at front desk, I was having a conversation staff gentleman staff at the front desk, she interrupted our conversation and basically told the gentleman to shut up. Air cond actual was not working properly and whole night was very hot, I couldn't sleep properly. And the air cond is so dirty too, need to be cleaned, the find are not working either. In general, the room rate is over prices. The actual room is COMPLETELY LOOK different from the photos showing on web site advertising, very fake and deceiving lying photos of the real conditions of the real room, which are quite old, especially the corridor are so dirty and the carpets are so old and so dirty along to walking path and the wall. Exhaust fan in toilet not working either.
Kae Zhuo
Superior Double Room-Non-Smoking
Stayed in Jul 2023
Solo travellers
16 reviews
5.0/5
Outstanding
Posted on Jul 26, 2023
Nice stay! Worth it. 🇻🇳
sararararun
Stayed in Oct 2023
Couples
4 reviews
4.5/5
Great
Posted on Nov 6, 2023
location is very good and hotel also have restaurant in there place
Guest User
Superior Double Room-Non-Smoking
Stayed in Oct 2023
Solo travellers
1 reviews
4.0/5
Very Good
Posted on Oct 6, 2023
Stayed for five days and the staff is responsible and respectful.
Franco Trifoni
Stayed in Feb 2024
Couples
23 reviews
5.0/5
Outstanding
Posted on Feb 7, 2024
A very welcoming place, the person in charge serves in several languages. The cleanliness is exceptional, quite quiet, and meets expectations. 100% recommended
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6/7
大湾區區長
Superior Double Room-Non-Smoking
Stayed in Dec 2023
Solo travellers
30 reviews
3.0/5
Posted on Dec 17, 2023
The hotel is in a convenient location, with restaurants and shopping nearby. The hotel's health services are acceptable, except that the room has no windows.
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Xitai
Stayed in Jan 2024
Solo travellers
6 reviews
3.5/5
Posted on Jan 31, 2024
The staff were friendly and the service was good. After a certain amount of time, only cold water came out of the shower.
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Chaojixiaozhenge
Stayed in Jan 2024
Solo travellers
2 reviews
2.2/5
Posted on Jan 18, 2024
The sound insulation is not that bad! Hygiene is not clean either. If it’s just a place to sleep, it’s better to stay in a youth hostel! Please be careful!
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kaopat khun
Stayed in Jun 2024
Solo travellers
4 reviews
2.5/5
Posted on Jun 5, 2024
It's undeniably old, but it's worth the price.
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Guest User
Stayed in Oct 2023
Solo travellers
16 reviews
5.0/5
Outstanding
Posted on Oct 16, 2023
Good accessibility as it is located near the beer street, good facilities for the price, friendly staff, a restaurant on the first floor where you can eat, very cost-effective accommodation considering the price.
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ドムリトン
Deluxe Double or Twin Room
Stayed in Mar 2023
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Mar 19, 2023
It is a restaurant that is integrated with the restaurant. He was very kind. The room was clean and two people stayed with a double bed and a single bed.
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Junior King Suite-Non-Smoking
Stayed in Jan 2024
Solo travellers
1 reviews
3.7/5
Posted on Jan 15, 2024
It's nice to be able to relax on the veranda
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Guest User
Stayed in Jun 2022
Other
5.0/5
Outstanding
Posted on Jun 16, 2022
due to a last moment cancellation of another Hotel, we ended up in the Hanoi Holiday Diamond Hotel. We were amazed with the caring service and, btw, they prepare delicious food at a super reasonable price made with love. they know how to treat clients.