Eliana Signature Hanoi Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi
Eliana Signature Hanoi Hotel
38 Phố Lò Sũ, Quan Hoan Kiem, Hanoi, Vietnam
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With a stay at Eliana Signature Hanoi Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. This spa hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 0.5 mi (0.9 km) from Quan Chuong Gate.Show More
We Price Match
4.6/5Great·Excellent Location
The staff is very friendly and helpful.
배병규All 72 Reviews
Amenities
SpaMassage RoomParkingPriority airport pick-up24-Hour Front DeskLuggage StoragePriority airport drop-offCar RentalCurrency ExchangeMulti-Function Room
All Amenities
Surroundings
Airport: Noi Bai International Airport
(25.4km)
Train: Hanoi Railway Station
(2.0km)
Train: Ga Bắc Ninh
(35.8km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
16
Deluxe Double Room With Internal Window
1 King bed
Has window
Non-smoking
Air Conditioning
Bathtub
Minibar
Electric Fan
Check Availability
13
Eliana Suite Terrace
1 King bed
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Check Availability
13
Family Triple Room
1 King bed and 1 Single bed
Non-smoking
Air Conditioning
Minibar
Electric Fan
Toothbrush
Check Availability
16
Junior City View
1 King bed
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Check Availability
10
Suite Executive With Internal Window
1 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Check Availability
Executive Triple Room
1 Queen bed and 1 Single bed
Non-smoking
Air Conditioning
Refrigerator
Toothbrush
Private Toilet
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17
Family Suite with City View
2 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Check Availability
8
Deluxe Double Room With Standing Balcony
1 King bed
Smoking Permitted
Air Conditioning
Minibar
Electric Fan
Toothbrush
Check Availability
18
Suite Executive With Residence View
2 Single bed or 1 King bed
Non-smoking
Air Conditioning
Bathtub
Minibar
Electric Fan
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Great
72 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.6
- Service4.6
Average for similar properties in Hanoi
배병규
October 3, 2024
The staff is very friendly and helpful.
Original TextTranslation provided by Google
Guest User
October 1, 2024
Whoever did the design here had a fantastic eye! The rooms are as cute as the pictures online with both poster-size prints of locals and cool pop-art design. The staff were very friendly, and the restaurant upstairs was pretty good even beyond the free breakfast. And it's absolutely a fantastic location... However, the actual value of the amenities just doesn't justify the price. This was the first hotel in Vietnam where I was provided with refilled used bottles in the room instead of free sealed water. The grout in the bathroom needs to be redone due to active mold. There is a dank sewery smell (managable by always keeping the bathroom door closed). The beds were clean, but like rocks. In the "Executive Triple" we had 2 windows but they looked into a ventilation shaft with no natural light. If I'd paid $50CAD/night I'd be happy as a clam, but at over $100CAD the value wasn't there.
Guest User
September 18, 2024
We had a very wonderful stay here. The room was beautiful, with a large balcony from which we could enjoy the view and vibrant city of Hanoi. The girls at the reception desk are all absolutely friendly and helpful. Their hospitality service skills are the best. They are always helpful and ensure everything we need while staying there is met. The staff at the restaurant and the bellboy are also great and friendly. The housekeeping service was also top standard and always made our room perfect. Thank you so much for all the treats, and we will recommend this hotel to other friends, and of course we will definitely come back to stay here again when your trip to Hanoi is necessary.
Guest User
August 2, 2024
Eliana Hotel was our first accommodation upon arrival in Vietnam. We were very happy with the service and hospitality of everyone at the hotel. We had a particular server (she wore glasses) every morning at breakfast who was absolutely wonderful. We enjoyed chatting with her and the other servers every day. She would kindly explain what foods were available for us with our dietary restrictions in mind. The room was clean and decorated nicely. The only issue is that we booked a room with a view and were upgraded to a slightly larger room without a view. Not a big deal as we were out exploring every day anyways, but it would have been nice to know that this was one of the changes. The hotel is located right in Old Quarter, just a walking distance from many restaurants, shops, and sights. It is also a convenient pick up point for various tours and transports. Thank you for the lovely stay! We’ll be back again :)
Guest User
June 21, 2024
The hotel is situated in the heart of old quarter but it is still away from the noise. Most hotels in old quarters are not massive area wise but they are quite elegantly decorated and there is a charm in it. Eliana is situated on a main road and just few meters away from the lake. Our stay here was very enjoyable and all the employees are very helpful and accommodating. There is a Vietnamese and vegetarian restaurant on the top floor and that is really a plus as we are vegetarians. You get a good buffet breakfast too.
Guest User
April 23, 2024
We stayed here for almost a week. We loved the location and the staff were amazing. The reception staff were great with advice and recommendations. They always greeted us with a lovely smile. The restaurant staff were fantastic. I can’t remember one name. It was either Grace or Alice ( she was getting a new motor bike when we stayed there) . She was so lovely The other two amazing restaurant staff members were Nana and Ly. Every morning these women cooked us a delicious breakfast and we also went to the Oriana restaurant for lunch one day where Nana showed us how to eat the Vietnamese food correctly. Ly served us a delicious dinner and was so kind and helpful. These three ladies always had time to talk to us and share their thoughts about Hanoi and beyond. They made our stay super special.
Guest User
March 22, 2024
I spent 3 nights at the Eliana with my friend. Let me start with the positives. The staff are amazing, so helpful, and very attentive. The location is excellent, just a short walk to the heart of the old quarter. The breakfast is nice too. The negatives. The photos are quite deceptive online. The online photos make it look like a very high end hotel but it’s not. The finishes in the rooms are sloppy; my room had drill holes in the ceiling and paint splatter on the walls. Additionally make sure you book a room with a window (not all rooms have them). My first room had no windows despite me booking a room with an interior window (I asked to change rooms). My friend booked a room with a window but it didn’t have any natural light…the light came from lamps. Don’t think I would stay again unfortunately.
Guest User
March 17, 2024
The Eliana Signature Hotel in Hanoi was very good. The staff are exceptionally friendly and helpful. The front desk team went out of their way to help us. They proactively let us know they were working on a small problem with the shower. We stayed two nights there and were very comfortable. The room is spacious and the bathroom quite large. The hotel is located steps from the Old Town Hanoi so very convenient. We were really happy with the place and would recommend it to any other travelers to Hanoi.
Guest User
February 15, 2024
Hotel is well located in Hanoi and rooms are a great value for the money. The staff provide truly top level excellent service. They went well above and beyond to make sure we had a great stay. So helpful with everything on our trip. Highly recommend! Thank you!
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children aged 4 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAsian, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Buffet:US$9.07 (approx. S$ 12.14) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2007
- Number of Rooms: 27
With a stay at Eliana Signature Hanoi Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. This spa hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 0.5 mi (0.9 km) from Quan Chuong Gate.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Asian cuisine at SoyBean Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 37 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and spring water baths. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy Asian cuisine at SoyBean Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 37 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and spring water baths. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most popular business facilities
SpaAdditional charge
Massage Room
Parking
Priority airport pick-upAdditional charge
24-Hour Front Desk
Luggage Storage
Priority airport drop-offAdditional charge
Car Rental
Currency Exchange
Multi-Function Room
Wi-Fi in Public AreasFree
Spa
Show More