YAGU Resort Hangzhou

Overall, it's pretty good at Huajia Mountain, but getting around is a bit inconvenient. The hotel has excellent greenery, and the rooms meet basic needs.

I called ahead to communicate my preferences, and they reserved the ideal room type for me, just as I'd hoped. The hotel is small but exquisite, with a beautiful restaurant and lawn, which is often used for wedding ceremonies. We had a wonderful weekend here. My only minor suggestion would be to offer a more extensive selection of Western breakfast items.

If you're visiting Hangzhou for leisure or business, Xihu Yagu Quanshanzhuang is definitely the top choice. The location is excellent, very close to West Lake. Both the lobby and rooms are clean, and it's very quiet at night, ensuring a good rest. The breakfast offers a wide variety of healthy options. Next time I visit, I'll bring my family to stay here again. Yagu Quanshanzhuang is my first pick!

The hotel environment is excellent, like a forest oxygen bar. The room is also very spacious, and the breakfast is delicious. Highly recommend!

The room is quite spacious. The toilet and shower are separate, and the sink is fairly large. There's a big balcony outside the room that connects to a large lawn. The hotel's greenery is excellent. The pool isn't big, but it's heated and reportedly very clear.

The hotel is right by West Lake, boasting an excellent location that's both central and peaceful. The environment is incredibly elegant. They even upgraded us to a villa room, and the service was superb. The meals were also very rich and delicious. Highly recommend!

The hotel's facilities are a bit old, but the service is excellent. The environment is elegant, and it's within walking distance to Flower Harbor Viewing Fish (Huagang Guanyu) and Bathing Egret Bay (Yuhubwan). The complimentary travel photoshoot was a pleasant surprise! The room's soft furnishings could use a slight upgrade.

Seriously, the hotel room had bugs, and the cleaning lady said it was normal because of the humid weather. That's just ridiculous. The pool wasn't open in the morning, and in the afternoon, the lifeguard seemed more interested in flirting than actually working, constantly giving out warnings ⚠️. I definitely don't recommend this place; it's just a hassle.

First off, the hotel environment is very elegant, with lush greenery and beautiful garden surroundings. Secondly, a big thank you to Front Desk Agent Xiao Wang for being so warm and patient, accompanying us to our room. The gentleman directing parking at the entrance, the bellhop who helped with luggage, and the staff member from Nepal were all excellent. Lastly, the hotel breakfast was quite good; while it didn't have as many options as a star-rated hotel, it was greatly enhanced by the view outside the glass window, and the noodle chef and other servers were all very enthusiastic. Overall, the hotel is worth a stay. Originally, we booked a two-night package that included a complimentary dinner. However, due to an unforeseen circumstance, we had to cancel one night, which also resulted in the dinner being canceled. The check-in staff didn't proactively inform us, and we honestly didn't think to ask, only realizing the dinner was gone when we went to eat. It was already past 7 PM, and the hotel is quite remote with limited delivery options, which put us in a difficult spot. If the front desk had been a bit more flexible, especially seeing that we had a child, and proactively discussed a solution for dinner, it would have shown more humanistic care, similar to what you'd find at Atour or Marriott. Of course, this is nitpicking because we genuinely liked the hotel and hope it can be even better!