CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)
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CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)
No. 17 of 4-Star Select Hotels in West Lake
No.221 Jiefang Road, Shangcheng District, Hangzhou, Zhejiang 310007, China
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Last booked 3 mins ago on our site







China travel essentials
Easy to reach
Translation tools
Currency exchange
Most card payments accepted
Varied breakfastShow more
Amenities
Fitness Room
2 Public car parks
Priority airport pick-up
24-Hour Front Desk
Luggage StorageFree
Bar
Library
Tea Room
All amenities
Property Description
CityNote Hotel is NEO’s own brand,Positioned in the urban life circle brand, focusing on curious, savvy and sensitive new generation groups, we convey the upward power of the city with the concept of connection, care and creativity, convey the appearance level and earth style of the hotel, and provide travelers with a community lifestyle experience that is independent of the city and can relax physically and mentally.
SSAW Boutique Hotel Hangzhou Lakeside is located in Hangzhou's financial center. Guest rooms are equipped with international direct dial telephones, broadband Internet access, en-suite bathrooms, down pillows and quilts. The Narada also offers a wealth of other amenities and services including a business center, library, ice machines, private secretarial services, a travel desk, parking Three conference rooms outfitted with state-of-the-art facilities are also at guests' disposal.This Hangzhou hotel also has fitness facilities, foot massage and a coffee shop on-site.
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9.4/10
Hotel is modern and within walking distance of shopping mall.
All 5,245 reviews
Surroundings
Metro: Ding'an Road
(800m)
Metro: Longxiangqiao
(850m)
Airport: Hangzhou Xiaoshan International Airport
(27.6km)
Train: Hangzhou Railway Station
(2.0km)
Train: Hangzhou East Railway Station
(9.2km)
Landmarks: Wushan Night Market
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Hino Queen Room
1 Queen bed
22-25m² | Floor: 10-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
4
Standard Queen Room
1 King bed
26m² | Floor: 9-12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
5
Family Room
1 Single bed and 1 Double bed
26m² | Floor: 12
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
5
Cozy Queen Room
1 Queen bed
20-22m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
4
Guestroom - Double Occupancy (King bed)
1 King bed
40m² | Floor: 9-11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
LOHAS Twin Room
2 Single bed
22m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
4
Deluxe Queen Room
1 King bed
26m² | Floor: 11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
6
Deluxe 2-bed Room
2 Single bed
26m² | Floor: 10-11
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
5,245 reviews
49 guests in a row gave their stay a positive rating.
- Cleanliness9.4
- Amenities9.3
- Location9.3
- Service9.5
Average for similar properties in Hangzhou

Review summary
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Location: The hotel is strategically located within walking distance of West Lake, making it convenient for sightseeing. It's also close to shopping malls and restaurants, offering a variety of dining and shopping options for guests.(based on 1,422 reviews)
cocoxlatte
September 9, 2025
Hotel is near westlake but the room has smoke smell even though it is supposed to be a non smoking room.
_WeChat257763****
August 28, 2025
臨時取消了一個行程,早上才定了這裏,開始還有點擔心帶父母住不好,沒想到非常滿意,前台小姐姐給升級了房間,房間也很乾凈衞生。出行方便,樓下就是公交站,溜達西湖最多十分鐘
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M25850****
August 26, 2025
房間很乾凈,辦理入住也非常品社,出去玩的時候東西落在吃早餐的地方了也幫我收着了,服務很不錯,酒店離西湖和銀泰in77很近走路10分鐘就到
對我裏説非常方便晚上還有一杯調酒,很有氛圍感推薦👍
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Yizuichangwu
August 23, 2025
性價比很高的品質酒店: 位置優越,近地鐵站,西湖邊,步行很近。9-12層有專梯,環境乾淨,設施新,智能化。前台服務周到熱情,提供免費宵夜和雞尾酒,晚上逛西湖回來品嚐很愜意!
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erichoco
August 21, 2025
臨近西湖,環境不錯,交通都很方便,離湖濱銀泰很近,走路十分鐘就到了,氛圍也不錯,推薦。房間乾淨,早餐品類該有的常規都有。前台服務態度非常好。送了小禮物,孩子們很開心!
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M485810****
August 15, 2025
和朋友第一次來杭州,攜程上面刷到這家酒店,前台在12樓,本來想着離西湖遠點價格優惠點,看評價也很不錯就定了,過去的時候開門發現房間很乾凈也很整潔,還是挺滿意的,最重要發現離西湖衹有2個紅綠燈,走路10分鐘左右,晚上還有免費夜宵 雞尾酒 咖啡 麪,回來太晚沒來及吃,昨晚回來早喝了一杯雞尾酒,環境價值拉滿
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M10238****
August 15, 2025
服務:前台姐姐,機器人哥哥,都很及時解決問題
衞生:房間衞生整潔舒適
設施:齊全
環境:位於西湖附近,樓下附近超市都很方便,有肯德基,麪店解決,也可以在酒店自助早餐
昨晚還偶遇日落,幸福
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AHMAD FARHAN F M AL-MASLAMANI
June 18, 2025
We had an absolutely fantastic stay at CityNote Hotel! 🌟 Everything exceeded our expectations. The room was spotless and cleaned to perfection every day. The location is unbeatable—just a short walk from West Lake and surrounded by plenty of cafes, shops, and restaurants.
The staff were incredibly friendly and helpful, always greeting us with a smile and assisting with anything we needed. We especially appreciated their thoughtful service and quick check-in/check-out process.
The amenities were modern and convenient, including a smart room system that made everything feel extra comfortable and high-tech. We loved the cozy ambiance, stylish decor, and peaceful environment—perfect for a relaxing couples’ getaway.
Highly recommend this hotel if you’re visiting Hangzhou. We’ll definitely be coming back! 💯
Services & Amenities
Most popular amenities
Fitness Room
2 Public car parks
Additional charge
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Bar
Library
Tea Room
Restaurant
Café
Priority airport drop-off
Additional charge
Taxi booking service
Car Rental
Station Pick-Up Service
Additional charge
Currency Exchange
Robot Service
Meeting Room
Free
Business Center
Secretarial Services
Multi-Function Room
Babysitting Services
Free
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, CNY 60.00 (approx. S$ 10.97) Daily. Limited parking spaces Reservation not possible
Public parking 1
Additional charge
Public parking 2
Additional charge
Transportation
Taxi booking service
Car Rental
Station Drop-Off Service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Front desk services
Self-Service Check-In Machine
24-Hour Front Desk
Translation tools available
Lockers Available
Concierge Service
VIP Check-In Service
Electronic Identification Registration
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Snack Bar
Kiosk/ Convenience Store
Café
Bar
Lobby Bar
Room Service
Health & wellness
Fitness Room
Activities
Private Theatre
Tea Room
Public areas
Shopping Mall
Public Audio System
Non-Smoking Floor
Water Purifier
Elevator
Central Ventilation System
Humidifier
Vending Machine
Robot Service
No Smoking in Public Areas
Smoking Area
Library
Cleaning services
Laundry Service (Off-Site)
Clothes Dryer
Clothes Steamer
Laundry Detergent
Guest Laundry
Dry Cleaning
Additional charge
Ironing Service
Free
Laundry Service (On-Site)
Free
Facilities for children
Children's Bathrobe
Children's Slippers
Children's Toys
Kids' Toothbrush
Babysitting Services
Free
Children's Desktop Game/ Jigsaw Puzzle
Books or Audio/Video Products for Children
Business services
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Coworking Spaces
Meeting Room
Free
Business Center
Postal Service
Fax/Copying Service
Accessibility
Handrails in Stairways
Stair-Free Property Entrance
Accessible Rooms Available
Safety & security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Carbon Monoxide Alarm
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 14:00
Front desk hours: 24/7
Self check-in kiosk
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-12:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:CNY 38.00 (approx. S$ 6.95) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2021
- Number of Rooms: 81
Phone:+86-571-86015959+86-571-86708283
CityNote Hotel is NEO’s own brand,Positioned in the urban life circle brand, focusing on curious, savvy and sensitive new generation groups, we convey the upward power of the city with the concept of connection, care and creativity, convey the appearance level and earth style of the hotel, and provide travelers with a community lifestyle experience that is independent of the city and can relax physically and mentally.
SSAW Boutique Hotel Hangzhou Lakeside is located in Hangzhou's financial center. Guest rooms are equipped with international direct dial telephones, broadband Internet access, en-suite bathrooms, down pillows and quilts. The Narada also offers a wealth of other amenities and services including a business center, library, ice machines, private secretarial services, a travel desk, parking Three conference rooms outfitted with state-of-the-art facilities are also at guests' disposal.This Hangzhou hotel also has fitness facilities, foot massage and a coffee shop on-site.
Frequently Asked Questions
What are the check-in and check-out times at CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)?
Check-in at CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) is from 14:00 and check-out is until 14:00.What are the check-in and check-out times at CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)?
Does CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) have a pool?
No, CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) doesn't have a pool.Does CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) have a pool?
How much does it cost to stay at CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)?
Prices at CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.How much does it cost to stay at CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)?
Does CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) provide breakfast?
Yes, CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) provides breakfast for guests. Breakfast option includes Western, Chinese. Does CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) provide breakfast?
What’s the cancellation policy at CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)?
The cancellation policy at CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) depends on your room type and booking terms.What’s the cancellation policy at CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)?
What attractions are close to CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)?
The closest attraction to to CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) is Wushan Night Market, located just 290m from your search (straight-line distance) from the hotel.What attractions are close to CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)?
What is the nearest airport to CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)?
The nearest airport is Hangzhou Xiaoshan International Airport, located about 29 mins from hotel by car (27.6km) away.What is the nearest airport to CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)?
What is the nearest train station to CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)?
The nearest train station is Hangzhou Railway Station, located about 28 mins from hotel on foot (2.0km) away.What is the nearest train station to CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch)?
Does CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) offer airport transfer services?
Yes, CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) offers airport transfer services for guests. It’s recommended to call the hotel in advance to confirm availability and fees.Does CityNote Hotel (Hangzhou Xihu Lakeside Yintai Branch) offer airport transfer services?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 28.12KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 1.95KM |
| Nearest Metro Station | Ding'an Road |
| Distance to Metro Station | 0.8KM |
| Average Price From | SGD139 |
| Hotel Star Rating | 4 |


















