Oakwood Residence Hangzhou
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Hangzhou

Oakwood Residence Hangzhou

No. 36 Jiaogong Road, Xihu District, Hangzhou, Zhejiang 310012, ChinaMetro Access - Show on Map
Oakwood Residence Hangzhou is designed and built according to international five-star apartment standards. Located in the Yellow Dragon commercial area near the West Lake, Oakwood residence is surrounded by international corporations,shopping malls and leisure facilities.Show More
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hotel overview picture
Last booked 1 hr ago
4.5/5Great·Cleanliness: 4.6
Great location89% Recommended
All 439 Reviews
Amenities
Indoor Swimming PoolFreeSaunaFitness RoomPublic ParkingFreeAirport Pick-up ServiceBarRestaurantCaféMeeting RoomMulti-Function Room
All Amenities
Surroundings
Metro: Wensan Road
(860m)
Metro: Huanglong Sports Center
(1.2km)
Airport: Hangzhou Xiaoshan International Airport
(32.2km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

One Bedroom Executive King Room
4

One Bedroom Executive King Room

1 King bed
59-75m² | Floor: 5-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Studio Deluxe
3

Studio Deluxe

1 King bed
40-46m² | Floor: 5-17
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Studio Executive Twin Room (2 beds)
4

Studio Executive Twin Room (2 beds)

2 Single bed
50m² | Floor: 5-17
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Studio Executive King Room
4

Studio Executive King Room

1 King bed
50m² | Floor: 5-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Two Bedroom Executive Suite
4

Two Bedroom Executive Suite

1 King bed and 2 Single bed
103-115m² | Floor: 14-17
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Executive Suite - 3-Bedroom (Double bed)
4

Executive Suite - 3-Bedroom (Double bed)

136-146m² | Floor: 19
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Suite With Terrace
3

Suite With Terrace

1 King bed
65m² | Floor: 5
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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One Bedroom Executive Twin Room (2 beds)
4

One Bedroom Executive Twin Room (2 beds)

2 Single bed
59-75m² | Floor: 5-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Executive Three-bedroom Suite
5

Executive Three-bedroom Suite

1 King bed and 4 Single bed
136-146m² | Floor: 18-19
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews(439)

4.5/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.6
  • Service4.5
Anonymous User
November 23, 2023
Clean and comfortable. Overall a great experience and will return.
Guest User
March 27, 2024
The WiFi is terrible. It goes in and out and sometimes no wifi at all. Room is big and clean.
Mukul
October 3, 2023
Dear Trip Manager , Make sure hotel’s top management reads this message . I had checked out around 1.50 pm on 1st then gone to watch hockey match and after match directly drove to Shanghai. After Shanghai around 8.45 pm released I left my & families passport in locker of the wardrobe , locker was left open therefore no password required to open . I immediately called hotel’s front desk first spoke to lady she told exact locatio n of three passports. I waited for 20 minutes then called again this fine spoke to another person “ Wu” , he was more responsive and told he will check and assured to call back but he didn’t call back . I called after about 20 minutes he told he found a gold chain . This my gold chain I asked him again did he find passport he told “ no , think else was found “. Actually he didn’t send anybody to room to check . He lied ! . I told him to check again as I told him exact place of my passport. He said he will get it checked . I waited again for about 20 minutes again and called again spoke to him this time he told that another guest has checked in and therefore they cannot as guest is not in room . He told me to wait until guest comes back . Hotel’s housekeeping staff had found my chain in afternoon while cleaning and gave it front desk . Actually hotel should have called me on mobile immediately but wondering why this such kind of negligence . Absolutely disappointed. We kept on calling a few time until 1.15 am , my wife called atleast 10-15 times . Front desk staff kept on saying cannot enter room as guest hasn’t comeback . Meanwhile I had contacted via your app to three agents they said they will come back in one hour but nobody did …..!!! I had called around 1.15 am to hotel and told them I have no option to call police . Then Wu told he wait for 10 minutes , he called back and told to call police . I called 110 gave full information to police and with 10 minutes local police station called back to verify and after about 10-15 minutes I called Police again they said front desk has found my passports . If front desk had not authority to enter thek should have given option to call police and then they could enter room to search . Untrained unprofessional staff made me suffer for 4 & half ours . I will tell this story to all and will tell to all to never stay in this hotel ever …. Thanks
Guest User
November 7, 2023
Chose this hotel due to taking a dog on holiday with me. This hotel is working distant from the mall with Shanghai Brewhouse and about 2km walk from the west lake. Really nice gym in the Residence area.
Zhen
August 21, 2023
great location and value, large rooms, staff was helpful, room was larger than expected
Murad
January 29, 2023
This hotel is best location, Starbucks coffee McDonald’s Burger King subway all is down stairs, to west lake by taxi is 10 minutes, to shopping mall nearby is 5-10 minutes, room are clean , reception are friendly and good service, good for family suit and have indoor swimming pools
JJSunfun
June 5, 2023
Excellent stay. Lovely facilities. Great location.
Marissachang
March 14, 2024
I was on a business trip to Hangzhou last year and found this pet-friendly hotel apartment after browsing the entire Ctrip website. My first stay experience, I feel that the five-star rating is well-deserved. Therefore, I still chose this hotel without hesitation for my next business trip. It is less than three kilometers away from Hangzhou Tower in Wulin Square and about three kilometers away from the West Lake Scenic Area. It is very convenient for traveling or shopping. Children and dogs love it very much. I believe we will still choose Oakwood Residence Hangzhou in the future.
Original TextTranslation provided by Google
Deguoxugemenchuang lijunzhong
March 8, 2024
Thanks to the staff member Jessie for her warm reception and communication with a smile. The room is large, clean and tidy; it also has a full kitchen and washing machine, which is suitable for long-term business trips and daily life.
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from every country/region are accepted

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
HeightFee
Children under 1.1m in height
Free
Children between 1.1–1.2m in height
CNY 62.00 (approx. S$ 11.58) per person
Children over 1.2m in height
CNY 124.00 (approx. S$ 23.16) per person
Adult
CNY 124.20 (approx. S$ 23.19) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2009
  • Renovated: 2011
  • Number of Rooms: 155
Oakwood Residence Hangzhou is designed and built according to international five-star apartment standards. Located in the Yellow Dragon commercial area near the West Lake, Oakwood residence is surrounded by international corporations,shopping malls and leisure facilities.

155 units of spacious apartments are well equipped with kitchen and laundry facilities. Fridge, microwave oven, electric stove, coffee machine, toaster are all installed.

A professional service team is on service 24-7. Guests can enjoy various kinds of in-house services, including restaurant and bar, business center, gym, swimming pool.

Difference room types range from 45 ㎡ Studio to 135 ㎡ 3-Bedroom Suite. No matter it is for long-stay or short-stay, Oakwood Residence Hangzhou will offer you international standard quality and home-like living environment.

Services & Amenities

Indoor Swimming Pool
Fitness Room
Bar
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
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Frequently Asked Questions

How much does it cost to stay at Oakwood Residence Hangzhou?

Prices at Oakwood Residence Hangzhou are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Oakwood Residence Hangzhou?

The closest airport is Hangzhou Xiaoshan International Airport. It is 32.23km from the hotel and approximately a 42minutes journey by taxi.

What are the check-in and check-out times at Oakwood Residence Hangzhou?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Oakwood Residence Hangzhou provide airport transfer services?

Yes, Oakwood Residence Hangzhou provides airport transfer services.

What amenities and services does Oakwood Residence Hangzhou have?

Oakwood Residence Hangzhou has the following amenities and services: Pets allowed (additional fee), Indoor Swimming Pool, Sauna.

Does Oakwood Residence Hangzhou have a swimming pool?

Yes, Oakwood Residence Hangzhou has a pool. Pool type: Indoor Swimming Pool.

Does Oakwood Residence Hangzhou have fitness amenities?

Yes, Oakwood Residence Hangzhou has fitness amenities.

Does Oakwood Residence Hangzhou provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Oakwood Residence Hangzhou have non-smoking rooms?

Yes, Oakwood Residence Hangzhou has non-smoking rooms. Please view the hotel listing for details.

Does Oakwood Residence Hangzhou provide breakfast?

Yes, Oakwood Residence Hangzhou provides breakfast.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport33.01KM
Nearest Train StationHangzhou East Railway Station
Distance to Train Station10.95KM
Nearest Metro StationWensan Road
Distance to Metro Station0.98KM
Average Price FromSGD222
Hotel Star Rating5