Holiday Inn Express HANGZHOU QIANJIANG CENTURYCITY by IHG

This hotel is relatively new and clean in all aspects. The bedding feels quite similar to Atour, and I even saw an Atour logo on the faucet in my room, which makes me wonder if it's a renovated Atour property. If so, it's like getting Atour quality at a lower price. As for breakfast, Holiday Inn Express's breakfast is consistently good among mid-range chain hotels. Regarding service, we received welcome fruits upon check-in, and there was plenty of water in the room, so no need to keep asking the front desk. When I needed something in the evening, the front desk even helped with laundry and brought it back to my room after drying.

The room was very clean and tidy, the service attitude was excellent, the location was convenient, and it offered great value for money! I highly recommend this hotel to everyone! It was a great experience 👍 definitely worth staying ❤️

The room was clean, breakfast was great, and the service was excellent. I highly recommend staying here.

The facilities are really poor. When showering, the water keeps fluctuating between hot and cold even if you don't touch it. Good thing the weather wasn't too cold. The faucet is so hard to control, it's impossible to even get a steady warm shower! Around 1 AM, I was woken up by a robotic call because they delivered takeout to the wrong room. I can't believe how incompetent these people are, I couldn't even get a peaceful night's sleep! This brand is truly getting worse and worse. It's so bad that I have no desire to stay here again.

My overall stay was fantastic, and it offered great value for money! The hotel's location is excellent, making it super convenient for getting around by taxi, shopping, and dining. The room was clean, tidy, and odorless, with soft and comfortable bedding that ensured a very peaceful sleep. The cleanliness was top-notch; even the corners were spotless. The toiletries provided were complete and effective. The front desk service was warm and attentive; check-in and check-out were very quick, and they responded promptly to any requests with a friendly and polite attitude. The overall environment was quiet and peaceful, and the facilities were comprehensive and well-maintained. The breakfast selection was rich and delicious. I'll definitely prioritize this hotel again on my next visit and sincerely recommend it to everyone!

The room was clean and tidy, and the bedding was comfortable. The front desk service was warm and attentive, and check-in was quick. The location is convenient, very close to the concert venue. Overall, the experience was great and offered excellent value for money. I'll definitely choose this place again!

The room environment is good, the service is great, and the location is also excellent. Plus, breakfast was included! I'll definitely be back.

The front desk staff were excellent and very welcoming. I personally feel it offers great value for money. The room facilities were complete, and the location is also very convenient! [Victory]

Great location, and the front desk staff were incredibly helpful. The room was clean and tidy, and I especially enjoyed the electric curtains and smart toilet – they made for a really comfortable stay. The hotel also has a gym and laundry room, which is super convenient if you want to work out. Breakfast offered a good variety too. Overall, excellent value for money!