Hampton Inn Buffalo/Hamburg

Not the best. Night staff at the front desk was grumpy and condescending, the room they gave us had a window looking directly at the side of a building 6ft away, despite the hotel not being busy at all. The rooms are VERY tight. The bathroom door is barn door style, but the way they have it installed makes it so there are huge gaps between the door and the wall, allowing for ZERO privacy while doing your business. Such a weird place. Pool didn’t open until 9am. I’ll be in the area again and will not book a stay here again.

The ******* website lists the gym but not the pool as closed. I booked here specifically to use the pool and when this was brought to the front desk manager’s attention, she couldn’t have been more rude. It’s false advertising to have the pool listed and I was ripped off. It’s a huge disappointment from both ******* and Hilton both. I doubt I’d book with either again.

The beds were horrible. They were hard and lumpy. We did not sleep well and ached in the morning.

Accommodations were clean. Free breakfast was delicious. Staff was friendly. Great place to stay of going to a Bills game.

The hotel was perfect except - there was some kids hockey teams staying there. Their parents stayed in the breakfast area until 12am -2 am consuming alchohol allowing the kids to run wild through the hotel. My room door was getting slamed by hockey sticks, balls and kids checking each other in the middle of the night. All floors had this issue and no one from management intervened. We got hardly any sleep. I had to go in the hall and scream at the kids. They would just go to the next floor and terrorize the guests on that floor. This is the by far the worst night shift management I've ever encountered. THE POSITIVE - I WAS REFUNDED 2 NIGHTS FROM THE 2ND ROOM I PAID FOR WHEN MY SON AND HIS FAMILY CAME. NEVER STAY THERE IF THE KIDS HOCKEY TEAMS ARE THERE. CALL AHEAD AND ASK!! THERE WAS NO SUPERVISION BY PARENTS AND NIGHT EMPLOYEES OBVIOUSLY TURNED THEIR BACK ON THE NOISE WELL INTO THE WEE HOURS OF THE NIGHT.

Traffic around hotel wasn’t bad at all and near exit for 90 is nearby. Plenty of restaurants nearby.

Hampton are becoming my favorite hotel if I want to spend a little more. Very clean, nice people, good breakfast

The pool and work out rooms were under construction my room was still $150.00 an night

Very clean, good options for breakfast, and great for families.