4 Star Hotels in Hakone

Stayed for one night and enjoyed the onse. The onse was man and woman separate. Further there is the possibility for a private onse. Make sure to ask for a private onse with a good view out.

We met 2 staff at restaurant there that were not cheerful and giving us a poker face! They even urge us to finish our breakfast when we just started for 15 mins, saying that just 15 more mins were allowed. The female staff standing at the front desk of restaurant looks like she was suffering and unhappy about her job, without any reasons, we have no clue why she acted that way. The food provided in both dinner and breakfast buffet are just so so and not much to choose from. The view from the room is excellent as the location itself is in front of the lake, the room is spacious and clean! However, with such service, I will not come back and not recommended to others, there are more options in Hakone in similar price.

The view from the open-air bath and the feeling of liberation are very pleasant. Especially in summer, it is best to take a nap in a mist shower with a little cool feeling while basking in the sun. Care for the misplacement of cars during narrow and crowded times.

I read great reviews about Hakone Pax Yoshino. It's an older hotel in a tourist town and appears quite nice. My room was OK, large and could use some updating. My traditional dinner and service was spectacular, hence my 3-star rating. What tainted a one-night stay is I was traveling with a vegetarian friend and not only was she shut out of a dinner she paid for, but the front desk agent said they couldn't accommodate her, there would be no refund or substitutions, because we were traveling as solos we couldn't sit together - so many ”couldn'ts” that were simply not true. This tainted my stay and I went alone to dinner - plenty of room for another person - which was great. I was embarrassed that I had picked this hotel for friends to stay separately and upon arrival was told that our plan didn't include meals, which they sure did. So, at the front desk for about $300 per night, everything is ”couldn't”. Breakfast was just OK compared to dinner. I loved wearing the yakata and having hot spring water in the room's tub (which could use updating) was nice. In the morning, I was told to reserve a spot on a shuttle to the train station for what reason, I'm not sure. When no shuttle showed up for me, my friend and others waiting - and waiting - and waiting - we were then told that the shuttle doesn't always show up. Why the reservation for something that doesn't happen? The front desk could not request a cab, another ”couldn't”. Since most of us leaving had trains to catch and tours scheduled, we walked the 15 minutes or so to the station in the rain. I saw other guests I met while waiting also drenched at the station. In short, I'm not impressed though so much of Japan has impressive accommodations and kindness. Hakone Pax Yoshino falls short. For that reason, I wouldn't stay again and don't recommend it. Too bad, because the traditional dinner and restaurant serving staff are top notch. I'm sure the chef - and a dinner this good has to have a chef - would have said to serve a vegetarian rice, vegetables, desserts of which there were several as well as a large drink menu and other dishes - and the experience would have been better. Unfortunate that the front desk person we had could only say no, you don't have, we can't. Well, I think they could have. Very sad.

Be sure to choose the invincible lake view room in the East or West Building! The hotel is designed by a famous artist, including Togo Murano's work in 1978. The famous red swan chair and the sofa in the guest room are full of contemporary feel. The hot springs are fully equipped. Don't worry about the bumpy journey. The hot springs and delicious food immediately take away the fatigue of the day. The only drawback is that the gap between old and new services brings completely different feelings. Language communication is a common problem when traveling in Japan, but the hotel's training for new employees urgently needs to be strengthened.

Right next to lake Ashi the hotel boasts very good views and location. The food we had was very good but we were part of a coach trip so the menu was tailored to us. The breakfast was however a delightful surprise as it was better than expected. The staff were as always for Japan very pleasant and accommodating. The morning presented us with great pictures of Lake Ashi with Mount Fuji in the background.

Absolutely wonderful experience. My time in Yama No Chaya Hakone was rainy throughout the time, but Hakone looked so beautiful in rain. Everyone and the entire staff was friendly, professional and extremely helpful. One staff ran out in the rain from long distance to bring me an umbrella and welcome me; there was always my shoes ready to put on whenever I was ready to go out; breakfasts and dinners were prepared and served in such artful and tasteful way that I had to take so many photos. Their services and hospitality are top notch and highlight of my trip. Thank you for the unforgettable experience .

I stayed at a low price, but the hot springs, food and rooms are mediocre. I chose 2 in the sense that it is not balanced with the price. Onsen Since it is a hot spring in Yumoto, it is not sulfur-like and the color is transparent. Hotel hot springs and day trip facilities hot springs are available, but the hotel hot springs are only two large indoor baths and narrow open-air baths. Aside from the lack of a popular sauna these days, there are no sleeping baths or hot water, so it's boring to say clearly. The hot springs at the day trip facility are small indoor baths and large open-air baths. There are also sleeping baths and saunas. Perhaps because I expected too much, I thought it was like this ～. You can eat color 々 with cooking buffet. There was nothing bad, but nothing special. Alcohol is also charged separately. Room It seems that it has been renovated recently, and at first glance it was a beautiful Japanese-Western style room. It's spacious and feels pretty good. However, the partition walls with pillars and former 々 remained before the renovation and made me feel a considerable age. The scenery was good, but there is another hotel at a close distance, so there is no sense of departure. Other It was good to have a footbath. You have to walk outside to the hot springs of the day trip facility and it is far away. It's also like that the number of lockers that can be used at late night decreases (the keys are withdrawn) (it feels like the price is reasonable). The correspondence of the employees was good.

The hotel has a great potential, location is good once once you are there but arriving to the Hotel is terrible. The free shuttle wasn’t running when we arrived to gondola station and we needed to walk in the middle of an icy road carring our luggage, the most incredible thing is the staff didn’t really care when we got to the reception. The hotel installations are quite old and you have issues with mold all over the place, the corridor had a basket on the floor to colect dropping water from the ceilings, our bathroom was smelling really bad probably due to some sewage leak behind the toilet. The onsen was OK, just like others in the same category, however the views of the Mount Fuji are not that great as you need to stand up and take you body out of the onsen waters to see the it. Also, it is a quite lateral and partial view. So don’t expect great things here. The food was OK and restaurant staff was friendly and helpful. I felt that the food standards were also a bit low compared to other places we stayed in Japan. The worst part was the reception staff, they don’t know how to cater for international guests and they are not willing to help in your way in and out of the hotel if you are not driving your own car. So here is my recommendation, DON’T stay here if you are planning to use Hakone’s public transportation to get hotel. We actually lost 1:30 hours of our itinerary on the way out because they didn’t want to run the shuttle bus 5 minutes earlier to take us to a bus station 6 minutes away from the hotel (btw you can’t really walk with your luggage in Hakone’s roads on winter since they are steep an icy sometimes). The funny thing is thay me and my wife where the only guests on the shuttle when the left the hotel, so they could easily save 1:30 hours of our day being a little more understanding. Overall, just find somewhere else to stay in Hakone.

I visited for free. Although there are some negative points due to the old facilities, it is a price range that is easy to visit when you want to come to the hot springs, and the quality of the hot springs is not bad, so it is a new and fashionable facility, to stay without seeking gorgeousness. I thought I was there. Personally, according to the hotel rules, you can go back and forth in the bath with sandals in the room, so I think sandals have dirt on the shoes on the outside, but there are no other footwear in the room. I was worried about the aging of the washroom and the bus, because the boundary between the foot and the non-smoking area seemed vague, including the cleaning staff.