Hakone Sengokuhara Toranoyu

Im very sad. I lost my chanel earing in the hotel. I had a picture upon checkout that i did not wear my earing upon checkout and i remembered i forgotten to wear my earing before checkout which i placed at tv cabinet. I had called the hotel immediately when i realised it through a local japanese (as the hotel cannot speak well fluent in english) and i hope they could revert me whether they are able to locate my earing. After many days, there is no calls from them or even an email. I’m very sad. Checkin in time 3pm check out time 10pm. 9.30am next day morning public bath is already not allowed even before checkout time as the management walked in and stopped my husband to bath. Dinner beef shabu2 is good and breakfast is reasonable quality. Public bath only. Self drive is only convenient for this hotel. I wish the management could contact is if they found my earing at room 204 tv cabinet. Tq.

Very traditional Japanese Hotel. We booked through Trip but didn't know we need to specify the dinner meal plan. When we arrived staff told us can only have pork, no beef due to booking. With disappointment we tried to ask for beef but they are short of materials. Staff was very friendly and helped us get a small portion of beef seeing that we were very disappointed. Surprisingly pork tasted better than beed that night.😃 The hotel was small, only 7 rooms. Hot spring room traditional style and separate by gender. A good deal of price in this area. Food was of high quality.

The room was clean and spacious. A little bit far away from the main street. Driving was essential. the Japanese style breakfast and dinner was delicious.

A bit out of the way but the staff is great. You probably need a car if staying there. The breakfast is good, pretty fresh. If you need dinner the staff can have a local restaurant pick you up so that’s nice. Terrific views. Traditional rooms. Just be prepared to take the bus anywhere.

I stayed in Japanease style room and it was amazing, also the food that was served in Breakfast and Dinner were in Japanease style. Staff were best and supportive

Beds were so soft despite being on the floor. Onsen was lovely - well stocked

It was perfect! Stayed with my parents on the first day of our Japan trip. We were hosted with great service and delicious dinner. Room was clean and very comfortable and loved the onsen bath. The water was very good and my skin felt so good after bath. Thank you so much for the great service, we had an unforgettable memory from this place. The view was beautiful and we also enjoyed having breakfast watching the nature view. Highly recommend!!

Good food. The bathroom is shared.