To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(50)
Positive reviews(15)
Reviews with photos/video(8)
Great service(8)
Negative reviews(1)
Guest User
Stayed in Apr 2024
Couples
13 reviews
4.5/5
Great
Posted on 21 Apr 2024
This is the second time I stay at this hotel. Last time experience was excellent but 10years ago. But this time our room has bee arranged next to the toilet and no room view.
Anonymous User
Stayed in Jul 2024
Travel with friends
8 reviews
4.7/5
Amazing
Posted on 13 Jul 2024
The location is in Tonosawa, at the intersection of the bridge. Overall, it is still ideal. The service is very good. Although the food is not the best, the single-order drinks are not expensive. It is very artistic on rainy days. The toilet is outside the room, but it does not affect the use. The family bath can be reserved. It is not outdoor. Try not to bring large luggage.
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Guest User
Stayed in Jun 2024
Family
5 reviews
5.0/5
Outstanding
Posted on 24 Jun 2024
Staying in the Meiyi room, you can see the gurgling spring water and green trees outside the window, which is very comfortable! The wooden Japanese-style building is exquisite and elegant, and the private bath is very classic and private. The food is also very good, exquisite and delicate, and the ingredients are fresh. I especially like their rice, which is shiny and tastes very good.
After getting off the JR Hakone Yumoto Station, there were many people waiting for the taxi. I was in a hurry to check in, so I walked with the navigation. As a result, the route provided by the navigation was wrong, so we walked a short distance on the mountain road. In fact, after getting off the JR, there was a bus downstairs in the opposite direction of the stairs where we took the taxi, which was very convenient. However, the store owner was very enthusiastic to greet us on the mountain trail, and we also enjoyed the mountain scenery and breathed the fresh air in the forest.
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6/8
Taowuqi
Stayed in Mac 2024
Travel with friends
4 reviews
4.0/5
Very Good
Posted on 8 Mac 2024
First of all, I have to praise the Japanese-style detailed service. The wheels of the suitcase were cleaned and each facility and room function was introduced in detail. A total of 68,000yan for 1 hotel room and 2 meals.
It is worth mentioning that the room is very cold in the middle of the night after rain and snow, so the oven and air conditioner in the room need to be turned up to maximum. Otherwise you will wake up from the cold
Secondly, the steps of Kaiseki cuisine are quite satisfactory, but the chopsticks 🥢 are actually disposable chopsticks from a roadside stall.
The smoking room is simply a welfare for smokers
The antique style attracts foreigners, so it’s good to experience a traditional Japanese store once.
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xiao_han
Stayed in Feb 2024
Couples
7 reviews
4.7/5
Amazing
Posted on 18 Feb 2024
Experience the very unique Japanese hot spring bath, Japanese service, and Japanese meals. The hotel has been open for more than 100 years and the facilities are old and there is no separate bathroom. But hygiene and maintenance are ok. The Japanese garden is ok. The service is ok. Transportation is convenient. There is a bus station 50 meters from the door, and there is a small mountaineering train station about 200 meters up the mountain. There are not many supporting facilities around, but it is convenient and direct to Gora, Gotemba, Hakomoto Yu, Lake Ashi, etc.
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Guest User
Stayed in Nov 2023
Couples
6 reviews
5.0/5
Outstanding
Posted on 7 Nov 2023
It was a very good experience. If I come back next time, I will still choose their restaurant.
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Guest User
Sakura 2 Room Smoking
Stayed in Okt 2023
Couples
9 reviews
5.0/5
Outstanding
Posted on 24 Okt 2023
The room I stayed in was very nice, with a private bath and a small independent yard. It was so comfortable that I didn't want to leave at all. The butler's service was also very good. Breakfast and dinner were delivered to the room. The kaiseki meal for dinner was especially delicious. The only drawback is that it was quite cold in the room in mid-October.
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Ruoxi@
Stayed in Ogo 2023
Family
27 reviews
5.0/5
Outstanding
Posted on 15 Sep 2023
A very tasteful Japanese-style hotel, built in 1900. It is a local intangible cultural heritage. really like. The food and service were excellent. A different experience than a hotel. Five stars.