Hakodate Hotel Banso

Hakodate Hotel Banso Reviews

Hakodate Hotel Banso

1 Chome-15-3, Hakodate City, Hokkaido 042-0932, JapanSee Hotel Details
Hakodate Hotel Banso
Hakodate Hotel BansoHakodate Hotel BansoHakodate Hotel Banso
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Reviews from Real Guests

9.3/10
Great
71 reviews
Verified reviews
Location8.8
Amenities9.3
Service9.6
Cleanliness9.4
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All reviews(71)
Positive reviews(71)
Reviews with photos/video(37)
Relaxing hot springs(32)
Awesome stay(31)
Friendly host(21)
Clean and tidy(19)
Tasty dinner(17)
Awesome rooms(16)
Delicious buffet(14)
Great location(8)
김쁘띠
Run Of House
Date of stay: Apr 2026
Couple
10 reviews
9.5/10
Amazing
Posted on Jun 4, 2026
If you have a rental car, the location is great. They also don't charge for parking! The accommodation is clean, has a balcony, and there's a convenience store nearby. We had both breakfast and dinner, and the food was nicely prepared and presented. About 95% of the guests were Japanese. The bedding was good, and everything was great, but what stood out the most was the onsen water. I've been to many places in Japan, but I think the seawater onsen here is the best; it makes your skin so smooth!
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6/11
Guest User
Standard Room B With Balcony
Date of stay: Feb 2026
Family
2 reviews
10/10
Outstanding
Posted on Apr 5, 2026
The breakfast, dinner, and hot springs were absolutely wonderful! I want to go again. Hakodate is the best!!!!!
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6/7
Response from Property: We are delighted to hear that your experience at Hakodate Hotel Banso was very positive. Thank you for enjoying the breakfast, dinner, and hot springs, and we look forward to your return.
Karen chi
Standard Room B With Balcony
Date of stay: Dec 2025
Couple
48 reviews
8.5/10
Very good
Posted on Jan 15, 2026
The hotel's location is convenient. While there's no particular view, there's a small balcony. The room is also quite spacious. For this price, it includes a dinner buffet and a breakfast buffet, both of which are excellent quality with a good variety of choices. This offers extremely high value for money.
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6/10
Response from Property: 感謝您對我們的評價。我們很高興您對酒店的位置、房間空間以及餐飲質量感到滿意。期待您再次光臨，享受更多美好的時光。
Anonymous User
Casual Room A
Date of stay: May 2026
Family
1 reviews
9.5/10
Amazing
Posted on Jun 8, 2026
The room was spotless and very comfortable. I really enjoyed the different hot springs since the baths were rotated morning and evening. The hairdryer wasn't very powerful, which was a minor drawback, but they also had a facial steamer. The food, both dinner and breakfast, was delicious and there was a great variety. All the staff members were polite and friendly. It was a wonderful trip!
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Anonymous User
Tatami Room A
Date of stay: Mar 2026
Couple
5 reviews
9.5/10
Amazing
Posted on Apr 21, 2026
The food was good, and the hot springs and sauna were great.
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Response from Property: 我們很高興您對餐食和温泉桑拿的體驗感到滿意。期待您的下次光臨，再次享受我們酒店的服務。
Guest User
Casual Room A
Date of stay: May 2025
Family
1 reviews
9.5/10
Amazing
Posted on Jun 5, 2025
The meals at this unexpected stay in Hakodate were outstanding, and I was truly moved by the receptionist’s fluent English – a rare experience in Japan. Thanks to their helpful guidance, I had a comfortable and relaxing time.
Guest User
Casual Room A
Date of stay: Jan 2026
Family
12 reviews
10/10
Outstanding
Posted on Feb 11, 2026
Room was clean, food was delicious! I will definitely stay again.
Response from Property: Thank you for your kind words regarding the cleanliness of your room and the quality of our food. We are delighted to hear that you enjoyed your stay and look forward to welcoming you back in the future.Hakodate Hotel Banso
Guest User
Run Of House
Date of stay: Oct 2024
Couple
3 reviews
7.0/10
Posted on Nov 16, 2024
I hv requested a king size bed when I booked 6weeks in advanced my stay but they didnt give me a king size bed. The room is tiny with a corridor and separated shower area and toilet. I feel the room design is not efficient and uses up many space which doesnt allow guests to open the luggage. Onsen was good. Their water makes the skin soft and smooth. Because of its hotel capacity there are many guests and onsen area is quite crowded. Breakfast was excellent but they close shape at 9am. You are requested to hv breakfast at either 7am or 8am. That is too early for me. In general nice stay but could hv been better.
Response from Property: Thank you for sharing your feedback about your recent stay. We sincerely apologize for the inconvenience you experienced regarding your bed request. We will take your feedback regarding the room design into consideration. We appreciate your valuable comments.We are very happy to hear that you enjoyed the hot spring baths and breakfast. However, we understand that breakfast times may not suit all guests. Our breakfast schedule is set to give you a fresh start to your day, and we appreciate your understanding.Your overall experience is very important to us, and we will use your feedback to improve our service. We hope to provide you with an even more satisfying stay in the future. We look forward to welcoming you back.
Guest User
Standard Room B With Balcony
Date of stay: Oct 2025
Family
10 reviews
10/10
Outstanding
Posted on Nov 17, 2025
Very good for the hotel.
Response from Property: Thank you for your positive feedback regarding your stay at Hakodate Hotel Banso. We are pleased to hear that you had a very good experience with us. Your satisfaction is our priority, and we hope to welcome you back in the future.
RunAroundTheWorld
Run Of House
Date of stay: Mar 2024
Couple
8 reviews
10/10
Outstanding
Posted on May 2, 2024
Great hospitality. Dinner and breakfast buffet at the hotel offers great variety. There is also the option to make your own cotton candy during dinner.
Response from Property: Thank you very much for using Hotel Banso this time! We are very honored to have received the highest evaluation from our customers. We will not be complacent about the evaluation we have received, and will work hard to receive a similar evaluation the next time you use our service. All the staff are looking forward to using your service again. Thank you for taking the time out of your busy schedule to post a review.
Guest User
Standard Room B With Balcony
Date of stay: Mar 2026
Couple
5 reviews
10/10
Outstanding
Posted on Apr 22, 2026
Very good!
Response from Property: Thank you for your positive feedback. We are delighted to hear that you had a very good experience at Hakodate Hotel Banso. Your satisfaction is our priority, and we appreciate your kind words.
Guest User
Tatami Room B With Balcony
Date of stay: Jun 2024
Family
30 reviews
10/10
Outstanding
Posted on Jul 22, 2024
Good hotel with many many ships nearby. But the hotel is too dark for family stay.
Response from Property: Thank you very much for using Hotel Banso! We are very honored to have received the highest rating from a customer. We will not rest on our laurels and will strive to receive a similar rating the next time you use our hotel. All our staff look forward to seeing you again. Thank you for taking the time to post a review despite your busy schedule.
YANG_Y
Tatami Room A
Date of stay: Dec 2025
Couple
22 reviews
10/10
Outstanding
Posted on Feb 1, 2026
It was the best. The public bath was really nice. I also recommend the breakfast. But the location is a bit questionable. I think Goryugaku or Hakodate Station would be better.
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Response from Property: Thank you for your positive experience at our hotel. We're glad you enjoyed the food and facilities. We appreciate your feedback on the location and will use it to improve future improvements.
Guest User
Run Of House
Date of stay: Dec 2025
Solo traveller
1 reviews
9.5/10
Amazing
Posted on Jan 12, 2026
The food is good, it's clean, and there's an open-air bath. In fact, everything is good except for the location.
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shirousa
Run Of House
Date of stay: Oct 2025
Family
20 reviews
8.5/10
Very good
Posted on Dec 1, 2025
It was a Western-style room with a balcony, a view of the ocean in the distance, and a pleasant breeze from outside. I chose the two-meal plan, and the variety, presentation, and quality of both dinner and breakfast were so good that I wanted to try a little bit of everything. I'd definitely like to return. The large public bath was smaller than I expected, and the steam sauna I was looking forward to was out of order, so I couldn't use it, but they did provide ice cream and haskap water for after my bath, which were delicious. There were only two elevators, so it was sometimes difficult to use them during check-in and check-out. However, the elevators were on separate routes to the front desk, restaurant, and bath, so it was easy to get around. In the evening, I enjoyed playing table tennis (1,100 yen per hour).
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