Huasheng Hotel (Haikou Yilong West Road Qilou Old Street Branch)

The hotel is centrally located in Haikou's commercial district, close to Youyi Sunshine City, the Arcade Ancient Street (Qilou Lao Jie), and Golden Palm Plaza. There are washing machines and dryers available on the guest floor. The staff are friendly and provide excellent service. The room environment is comfortable, spacious, and clean.

Right from the moment we arrived at the hotel front desk, we felt very comfortable. The staff were warm and polite, with no delays, and check-in was efficient. They proactively informed us about hotel facilities and breakfast times, and responded promptly to any requests. The front desk service was a big plus. The hotel itself was clean and quiet. Highly recommend, and a special shout-out to Tingting at the front desk!

Facilities: Very complete and well-equipped. The entire hotel room is smart, so you can just say "Xiao Du" to turn on the air conditioning. The TV in the room supports screen mirroring and even has subscriptions. The room layout is good, and the location is downtown. Environment: Great Service: Great Cleanliness: Great

The hotel is in a central location, very close to where I needed to go. The front desk staff were really friendly and proactively asked about room cleaning. My room was very quiet, which made for a great night's rest after coming back. The bed was clean and tidy, and the room itself felt quite new. Overall, it's great value for money.

When I checked in, the front desk assigned me a room that had just been cleaned. The door was open, and the floor was so wet I almost slipped and fell. I asked the front desk if I could switch rooms, and they gave me another room number. Just as I was about to go check it out, the housekeeping lady closed the door. That room had also just been cleaned. I then asked customer service to open the door for me, and again, the floor was wet, and the toilet seat was broken. During my stay, I asked the hotel to replenish the water in my room, but the front desk said they couldn't. I was speechless. This is the first time I've encountered such an unprofessional front desk and such a terrible hotel. It was absolutely awful and incredibly stingy. Even with parking, I went in and out a few times, and each time an attendant asked me for money. I had no idea what she meant, and even after repeatedly telling her I was a guest, she still didn't seem to understand. I'm beyond frustrated.

The hotel's location is super convenient, close to all the great restaurants and bars. The room was spacious, bright, and really clean with comfy bedding. The smart speaker was a cool touch and worked perfectly. Great value for money, had an excellent stay and definitely recommend it!