To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(605)
Positive reviews(575)
Reviews with photos/video(119)
Easy to get around(91)
Convenient location(63)
Close to train station(40)
Friendly front desk staff(14)
Well decorated(11)
Comfortable bed(8)
Perfect for business trips(6)
Too many mosquitoes(4)
Negative reviews(30)
Chee Eng
Smart Superior Room (Double bed)
Stayed in Jul 2024
Family
1 reviews
4.2/5
Very Good
Posted on Jul 21, 2024
near train station. room is big n clean
Guest User
Comfy Family Room
Stayed in Jul 2023
Family
2 reviews
4.0/5
Very Good
Posted on Jul 23, 2023
The room is fantastic. I love the lighting that is so updated. There are sensors around the bed, so when you need to go to the toilet at night, the small lights will come on so there is no need to look for a switch. The room is clean, however, the downside is smoking is allowed thus the hallways always have smoke smell. Also the lobby is not nicely decorated, and the lifts are open to all. No security at all. The doors open to the hotel and anyone can have access to it. The location is convenient, it is just across the road from the rail way station. We can walk to Wuyue Mall which is really huge.
Response from Property: Dear guest,hello! Thank you for choosing to stay at Jinjinlong Hotel! The hotel islocated in a superior location convenienttransportation, surrounding supportingfacilities are complete is your travel choice! Looking forward to your visit again!
Guest User
Comfy Family Room
Stayed in Aug 2023
Family
3 reviews
2.7/5
Posted on Aug 30, 2023
room size ok BUT many cockroaches inside the room. Front desk took long to checked in.
Response from Property: Dear Guests, I'm sorry I didn't bring you a perfect stay. Please accept our sincere apologies! Thank you for your advice. We have responded to the relevant departments in time, and the relevant departments will make improvements after verification. We look forward to your visit again! I wish you a happy life!Dear Guests, I'm sorry I didn't bring you a perfect stay. Please accept our sincere apologies! Thank you for your advice. We have responded to the relevant departments in time, and the relevant departments will make improvements after verification. We look forward to your visit again! I wish you a happy life!
Christina Chow
Smart Superior Room (Double bed)
Stayed in Apr 2024
Solo travellers
3 reviews
3.7/5
Posted on Apr 29, 2024
will stay back again
Joanna Peh
Executive 2-bed Room
Stayed in Feb 2023
Business travellers
6 reviews
3.2/5
Posted on Feb 17, 2023
Quite disappointed with the housekeeping.
1. Instant coffee is not replenished daily. Need to request everyday
2. Vanity pack: cotton buds also need to request daily otherwise it will not replenished
3. Attitude of the staff at front desk and operator, very rude tone to talk to guests.
Overall, will not stay in this hotel for my future business trips
Dennis Leem
Deluxe Queen Room
Stayed in May 2023
Couples
1 reviews
4.5/5
Great
Posted on May 4, 2023
Nice and clean room. Service staffs are friendly and helpful.
Guest User
Smart Superior Room (Double bed)
Stayed in Aug 2024
Business travellers
9 reviews
2.0/5
Posted on Aug 25, 2024
Checked in too late and didn't pay attention. When I woke up in the morning, I saw blood stains on the sheets. If you can't eat breakfast, don't eat it. Eat it outside.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting Hainan Jinyinlong Hotel. We apologize for not giving you a perfect stay experience. If you have any questions during your stay, you can contact us at any time. The hotel front desk is dedicated to serving you 24 hours a day. We look forward to your visit. See you again and wish you a happy day!
rainlowlrl
Smart Superior Room (2 beds)
Stayed in Sep 2024
Business travellers
157 reviews
5.0/5
Outstanding
Posted on Sep 5, 2024
Walking distance from Haikou East Station👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you very much for your favorable review of the hotel's location and transportation. Our strategic location and convenient transportation make your travel more convenient. At the same time, there are abundant dining, shopping and other supporting facilities in the surrounding area, making your stay more comfortable and convenient. If you have any needs during your stay, please feel free to contact us and we will serve you wholeheartedly. Thank you again for your compliments and wish you a pleasant stay!
Guest User
Smart Superior Room (2 beds)
Stayed in May 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on May 14, 2024
The stay was very comfortable, clean, the waiters were very friendly, very satisfied, and the price/performance ratio was very high ~
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Guest User
Smart Superior Room (Double bed)
Stayed in May 2024
Solo travellers
5 reviews
5.0/5
Outstanding
Posted on May 12, 2024
The room is clean and tidy, the price/performance ratio is very high, the transportation is convenient, and the taxi to the airport is available in seconds
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Response from Property: Thank you very much for your good comments. Your satisfaction is our greatest pursuit. We have been committed to providing passengers with a comfortable, safe and convenient travel experience, and will continue to work hard to bring you better services. If you have other questions or need help during your stay, please feel free to contact us and we will serve you wholeheartedly. Thank you!
Guest User
Smart Superior Room (Double bed)
Stayed in May 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on May 12, 2024
The location is so convenient, opposite the high-speed rail, 8 minutes to the airport, friends come and praise it, the key shopping malls around are Wuyue, seafood snacks and food are all available in Fucheng, more than a year later, the hotel is newly renovated, the stay is very comfortable, really good 💗 Not bad
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Smart Superior Room (2 beds)
Stayed in May 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on May 10, 2024
The hotel I stayed in on a business trip was affordable, the service was thoughtful, the decoration was comfortable, very beautiful, and it was very convenient just opposite the high-speed rail station.
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Response from Property: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of the hotel. Through your description, I can feel the happiness that this journey has brought you. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
🤦♀️77777….
Smart Superior Room (Double bed)
Stayed in May 2024
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on May 9, 2024
The room facilities are very good! I like it very much! Come again next time🌹🌹🌹🌹🌹🌹
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Response from Property: Dear customers! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by guests with the most sincere satisfaction. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! We sincerely look forward to your visit again!
Guest User
Smart Superior Room (Double bed)
Stayed in May 2024
Solo travellers
21 reviews
5.0/5
Outstanding
Posted on May 11, 2024
Quiet, safe, convenient, clean and tidy, with excellent air conditioning.
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Response from Property: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. We look forward to your next trip, and we can create more perfect services for you.
Guest User
Smart Superior Room (2 beds)
Stayed in May 2024
Business travellers
43 reviews
5.0/5
Outstanding
Posted on May 9, 2024
Convenient parking and comfortable accommodation. Will stay again.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your encouragement and recommendation of Hainan Jinyinlong Hotel! Gold medals and silver medals are not as good as your praise, gold cups and silver cups are not as good as your reputation, we will not let you down! I wish you all the best!