Fairfield by Marriott Guiyang Guanshanhu

Fairfield by Marriott Guiyang Guanshanhu Reviews

Fairfield by Marriott Guiyang Guanshanhu

Building A, Runxin Plaza, No.7 Xingyi Road, Guanshanhu District, Guiyang, Guizhou, ChinaView Hotel Details
Fairfield by Marriott Guiyang Guanshanhu
Fairfield by Marriott Guiyang GuanshanhuFairfield by Marriott Guiyang GuanshanhuFairfield by Marriott Guiyang Guanshanhu
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Fairfield by Marriott Guiyang Guanshanhu Guest Reviews

4.6/5
Very Good
551 reviews
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(551)
Positive reviews(523)
Reviews with photos/video(98)
Friendly front desk staff(89)
Delicious breakfast(59)
Large rooms(49)
Easy to get around(31)
Perfect for business trips(17)
Would stay again(17)
Comfortable bed(11)
Close to train station(7)
Negative reviews(28)
missays1979
Superior Double Room
Stayed in Jul 2022
Solo travellers
21 reviews
4.0/5
Very Good
Posted on Jul 24, 2022
stayed for 6 nights, and i must say... the breakfast is.GOOD... and the room,.. its CLEAN! really.clean! 👍👍👍 thank you Fairfield by Marriot for taking care of me this week! au re voir! ❤️
Response from Property: On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Fairfield by Marriott Guiyang Guanshanhu. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once
MAKSIMOV
Deluxe Double Room
Stayed in Feb 2022
Couples
1 reviews
5.0/5
Outstanding
Posted on Feb 22, 2022
very clean, nice bed, perfect breakfast both western and chinese. Will stay here again next time on my visits to guiyang.
Response from Property: On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at our hotel, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
Guest User
Superior Double Room
Stayed in Mar 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Mar 10, 2024
The hotel has a good environment, strategic location, complete facilities, and is also very close to the high-speed rail station. The service at this hotel is very commendable. The staff are very warm and friendly, making you feel at home, especially Ronaldinho at the front desk, who is very attentive and attentive. The room is very spacious, the bedding and pillows are very comfortable, and the quality of sleep feels better when staying here. In addition, the hotel breakfast is also great, with a wide variety of options. A very satisfying stay experience!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Anonymous User
Deluxe Double Room
Stayed in Mar 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Mar 10, 2024
The hotel service is very good. It is clean and tidy. The room is relatively large. The catering service is also very good. I hope to stay here again next time. It is also very close to the North Station and convenient. The front desk staff Xiao Wu is very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Mudachongaiputao
Superior Room (2 beds)
Stayed in Feb 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Feb 18, 2024
The room is large, clean and hygienic. The scenic spots in Guiyang are relatively scattered. It is convenient to take a taxi anywhere and the hotel is also close to the high-speed rail station. The next day we checked out first and then went to the attractions. Our luggage was stored at the front desk, and the front desk thoughtfully put the things we left in the room with our luggage.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Guest User
Superior Double Room
Stayed in Mar 2024
Other
4 reviews
5.0/5
Outstanding
Posted on Mar 10, 2024
The front desk service is very good, but I don't like the behavior of actively asking for five-star reviews!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Guest User
Standard Double Room
Stayed in Feb 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Mar 2, 2024
Ronaldinho, the front desk manager, was very attentive and patient when issuing invoices. Five-star praise! Will continue to come next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Guest User
Superior Double Room
Stayed in Feb 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Mar 3, 2024
The check-in experience is very good and the service is in place. I will stay here again next time. Xiao Chen’s service is also very good and the front desk is very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Guest User
Superior Room (2 beds)
Stayed in Feb 2024
Family
9 reviews
5.0/5
Outstanding
Posted on Feb 16, 2024
The bedding is comfortable and the room is large and my friends like it. Friendly staff member Ronaldinho
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Guest User
Superior Double Room
Stayed in Apr 2023
Business travellers
16 reviews
1.7/5
Posted on Apr 9, 2023
The hotel facilities are very old and rubbish, the shower and shower are broken, forget it, the water that comes out is full of granular scale, and the body is foamy with scale, it is really bad, tell the front desk, perfunctory. Forget it, it's not the front desk's fault, it's a hotel owned by Marriott.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Fairfield by Marriott Guiyang Guanshanhu Hotel. We will take care of everything for guests and let guests feel cared for like family members from the beginning of choosing to stay in the hotel. This is undoubtedly the best embodiment of the essence of Fairfield Inn's service. If you encounter any problems during the period, you can contact the customer service center to solve them for you at any time, and help you solve the existing troubles in time. I am very sorry that I brought you a bad experience during your stay. We will continue to strengthen the maintenance and maintenance of hotel equipment. Maintenance to ensure the comfort and experience of guests. Warm living environment, I hope you have value-for-money enjoyment! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, Xiaofeng FF looks forward to meeting you again.
leao333
Standard Double Room
Stayed in Feb 2024
Business travellers
33 reviews
5.0/5
Outstanding
Posted on Mar 3, 2024
Nice hotel! frequent stay
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Guest User
Superior Room (2 beds)
Stayed in Aug 2022
Couples
2 reviews
1.0/5
Posted on Aug 30, 2022
I'm sorry for the reputation and brand status of the Marriott Group. Personally, I think it is not as good as Jiji Hotel. The room is leaking, the TV is small, and the elevator buttons are not conspicuous. I feel that this is a franchise hotel or not directly managed by Marriott. The price is five-star and the facilities are also good. As far as the whole season is concerned, Shanghai Wanfeng is more than 400, Guiyang 600 is not worth it, and it is only 300-400 yuan.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Fairfield Hotel Guiyang Guanshan Lake, and take care of everything for guests, so that guests can feel the care of family from the beginning of choosing the hotel. This is undoubtedly the best embodiment of Fairfield Hotel's service essence. Maple FF is positioned as a selected business hotel, which aims to present a "business travel worry-free" check-in experience for guests on business or leisure travel. We respect every consumption of guests, and the room pricing is in line with market positioning. Perfect supporting facilities, warm living environment, I wish you a great value enjoyment! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again.
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Mar 9, 2024
Ronaldinho is very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fairfield Inn Guiyang Guanshan Lake. Xiaofeng FF is very happy to receive such a good review from you about our service. We take care of everything for our guests so that they can feel like family from the moment they choose to stay at the hotel. The utmost care is undoubtedly the best embodiment of the essence of Fairfield Hotel's service. It is a great honor for me and the team to receive your recognition and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, we hope you will have a great value for money! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, and Xiaofeng FF looks forward to meeting you again!
Anonymous User
Superior Room (2 beds)
Stayed in Aug 2022
Solo travellers
11 reviews
1.0/5
Posted on Oct 27, 2022
This is the worst hotel I have ever stayed in! The two garbage cans in the room are not bagged, and the garbage is poured directly into the bucket. After the garbage is taken away when cleaning the room, the trash can is put back. Especially the trash can in the bathroom, the toilet paper is thrown directly in it, there is no bag. You can imagine how much toilet paper waste this trash can has held, and how many years it has not been cleaned! It's disgustingly dirty! The waiter came to clean the room without gloves. After emptying the trash can in the toilet, he wanted to bring me bottled water in front of my face. I said your hand just finished emptying the toilet, she turned on the water pipe to wash her hands in my sink with dirty hands. Made me sick so much I didn't want to stay any longer. Checked out early. I reported this problem to the hotel supervisor at that time, and the hotel supervisor just apologized to me without any other expression. I can't imagine cleaning like this in front of the guests. If the guests are not here, I really don't know how much dirt is intolerable!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Fairfield by Marriott Guiyang Guanshanhu Hotel. We will take care of everything for guests and let guests feel cared for like family members from the beginning of choosing to stay in the hotel. This is undoubtedly the best embodiment of the essence of Fairfield Hotel service. Marriott The group has always maintained the concept of environmental protection, reducing and avoiding the use of disposable plastic bags, and we will strengthen the management and training of employees to improve the comfort and satisfaction of guests. With complete supporting facilities and a warm living environment, I hope you will have a super value enjoyment! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, Xiaofeng FF looks forward to meeting you again.
Guest User
Superior Room (2 beds)
Stayed in Aug 2022
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on Aug 14, 2022
It is a rare modern and fashionable design online hotel in Guiyang. In my aesthetic scope, the hotel has been opened for two years and the facilities are relatively new. The design materials and craftsmanship are considered to be more than four-star standards. Thyssen elevators, GROHE faucets, intelligent curtains and lighting control systems , Bama Boquan natural spring water, these are quality details, the room size is also very good, the service enthusiasm is better than many five-star services, it is a good boutique hotel in Guiyang, of course, Fairfield itself is a brand of Marriott, and the comprehensive level is much better The old five-star feels better, and the price/performance ratio is much higher.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, thank you for choosing Fairfield by Marriott Guiyang Guanshanhu Hotel. Xiaofeng FF is very happy to receive such a good evaluation of our services from you. We will take care of everything for our guests and let them feel like family from the beginning of choosing the hotel. Taking good care of you is undoubtedly the best embodiment of Fairfield's service essence. It is a great honor for me and my team to receive your affirmation and sharing of the high-quality services provided by the hotel. Xiaofeng FF directly collects the "Platinum Spring" in Bama, the hometown of longevity, and chooses the most avant-garde design at the moment, combining fashion and space to the greatest extent. The bedding in the room is waffle skin-friendly series and equipped with American Serta mattress to ensure you a perfect sleep. With complete supporting facilities and a warm living environment, I hope you will have a super value enjoyment! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, Xiaofeng FF looks forward to meeting you again. Dear guests, thank you for choosing Fairfield by Marriott Guiyang Guanshanhu Hotel. Xiaofeng FF is very happy to receive such a good evaluation of our services from you. We will take care of everything for our guests and let them feel like family from the beginning of choosing the hotel. Taking good care of you is undoubtedly the best embodiment of Fairfield's service essence. It is a great honor for me and my team to receive your affirmation and sharing of the high-quality services provided by the hotel. With complete supporting facilities and a warm living environment, I hope you will have a super value enjoyment! I hope you will like Fairfield Inn Guiyang Guanshan Lake as always, Xiaofeng FF looks forward to meeting you again