All glitters is not gold. Despite carrying the name 'Baigonguan,' both the facilities and service are abysmal.
1. The staff are shockingly unprofessional. When asked to take out the trash from outside my door, one rolled her eyes. They claimed to have no ice because the restaurant operates independently. Can you believe that after I insisted, they brought ice in a hot water kettle?
2. The breakfast uses the cheapest, lowest-quality ingredients. The nuts were stale and soft, the bread rock-hard, and the coffee machine sounded like a broken tractor, producing a pale yellow liquid without any crema (anyone who knows coffee machines will understand). When the hot milk dispenser didn't work, the server actually suggested using a toothpick to unblock it! I was stunned. Then she pulled out a toothpick from somewhere and started poking the milk dispenser's spout. I thought, fine, I'll just eat some boiled eggs, but I couldn't even peel them cleanly. Anyone who cooks knows that only old eggs peel like that (see picture 1).
3. The Republic of China-era decor is just for show. The furniture looks like junk from a flea market, and the musty smell was so strong it felt like being in a petri dish of aflatoxin, keeping me up all night. I had to sleep with the windows open in sweltering heat.
4. Even the 'Republic of China' style is poorly executed. My husband pointed out that even the calligraphy and signatures on the wall were mismatched. They're charging a high price for fake artistry and false sophistication. They even asked for a five-star review; I guess that's how they get all their good ratings.
In summary: For this price in Guilin, you could stay at a Hilton Garden Inn for a hundred yuan less, or the Rongcheng Hotel for a little more. It's absolutely not worth being ripped off here. Even a budget hotel can guarantee basic standards like standardized service and fresh food, which this place utterly fails to provide.
To be fair, the only positive was a high-EQ front desk lady who was quite enthusiastic. But her excellent service can't save the overall dismal state of this hotel.
Original TextTranslation provided by AI