ZMAX HOTELS(Guangzhou Zhujiang New Town Wuyangcun Metro Station Branch hotel ) Reviews
ZMAX HOTELS(Guangzhou Zhujiang New Town Wuyangcun Metro Station Branch hotel )
1st Floor, Guangxinghua Building, No. 18 South 2nd Street, Siyou Xinma Road, Yuexiu District, Guangzhou, Guangdong, ChinaSee Hotel Details
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1 night
Reviews from Real Guests
9.3/10
Very Good
1555 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(1555)
Positive reviews(1511)
Reviews with photos/video(430)
Easy to get around(204)
Friendly front desk staff(163)
Classy environment(159)
Convenient location(150)
Close to metro(110)
Delicious breakfast(53)
Well designed(50)
Nice bathtub(13)
Negative reviews(44)
Can Tonguc Erdogan
Featured Smart Room
Date of stay: Mar 2026
Couple
23 reviews
8.0/10
Very good
Posted on Apr 5, 2026
The room was equipped with a smart system, but I have to mention upfront that the smart toilet was quite uncomfortable to use. Every time I entered the bathroom, the toilet lid would automatically open, which I found unnecessary and disturbing. Unlike well-known Japanese brands (such as Toto), it didn’t have a proper self-cleaning function. The bidet nozzle was not clean, and the constant opening of the lid became quite annoying. This no-name, likely Chinese-brand toilet really needs improvement.
Aside from that, the room itself was clean, comfortable, and pleasant to stay in. However, there were no power outlets on both sides of the bed, which was inconvenient.
The location of hotel is really good, close to subway station and some other pubs and restaurants
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的寶貴反饋。我們非常重視您的意見,因為您的滿意是我們工作的最大動力。關於您提到的智能馬桶的問題,我們深感抱歉。確實,我們承認在智能馬桶的設計和功能上存在不足,這給您帶來了不便,我們對此表示誠摯的歉意。我們瞭解到,與您熟悉的品牌相比,我們的智能馬桶在自潔功能和舒適度上還有很大的提升空間。再次感謝您的反饋,您的滿意和舒適對我們來説至關重要。我們承諾會不斷改進,以提供更好的住宿體驗。期待您的再次光臨,我們將會竭誠為您服務。
The hotel is conveniently located near Wuyangcun subway station. The room itself wasn't very big, but the environment was pleasant. The front desk staff was great; the guy at the reception even upgraded my room and was responsive to any issues I had. Overall, it was a pretty good stay.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you so much for your kind review! We are delighted that you were satisfied with the hotel's overall environment, room facilities, cleanliness, and service quality. We also appreciate your recognition of our convenient location and prime city center location. Your positive feedback is our motivation to improve, and we are honored to have provided you with a comfortable and pleasant stay. We are committed to creating a clean, comfortable, and thoughtful environment for every guest, and we will continue to strive to improve our service quality to live up to your trust and support. We look forward to your next visit and wish you a pleasant journey and all the best!
The hotel room was generally clean and comfortable, and the location was convenient, close to the city center. The front desk staff were very attentive and welcoming.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您選擇入住我們酒店,並抽出寶貴時間給予細緻好評!很高興您對房間的整潔舒適感到滿意,也感謝您認可我們前台同事熱情周到的服務。我們一直致力於為每一位賓客打造乾淨温馨的入住環境,酒店地處市中心,交通便捷,也是希望能為您的出行帶來更多便利。您的肯定是我們前進的最大動力,我們會繼續用心做好服務,期待您的再次光臨,祝您生活愉快,萬事順遂!
Guest User
Featured Smart Room
Date of stay: Jan 2026
Couple
5 reviews
10/10
Outstanding
Posted on Feb 28, 2026
My stay at Manxi Hotel truly exceeded my expectations. The location is wonderfully quiet yet conveniently situated, a rare find in a bustling commercial district. The room was clean and tidy, with a simple yet tasteful design. The bedding was so soft and comfortable that I never wanted to get out of bed, and the soundproofing was excellent – I slept soundly until morning. The bathroom had a separate wet and dry area, and was fully equipped with amenities, showing great attention to detail. The front desk staff were gentle and polite, making the check-in process efficient and thoughtful, which made me feel very welcome. The overall atmosphere was warm and cozy, unlike the coldness of a typical business hotel; it felt more like a relaxing home away from home. In a city like Guangzhou where every inch of land is precious, to have such a high-quality and high-value-for-money experience is truly remarkable. Whether for business or leisure, I highly recommend this hotel. I will definitely choose it again on my next trip to Guangzhou. Truly a great review!
Original TextTranslated by Google
Response from Property: Dear Guest, thank you so much for taking the time to give us such a sincere and detailed review! Your affirmation of the hotel staff's friendliness, enthusiasm, and helpfulness is the greatest encouragement to our service team. Every member of our team feels warm and motivated by your recognition. We are always committed to providing attentive and thoughtful service to create a comfortable and reassuring stay for every guest. We are also delighted that you enjoyed our modern and minimalist decor, comprehensive facilities, clean and tidy environment, and convenient and practical amenities, all designed to ensure your comfort, peace of mind, and comfort. Your satisfaction is our driving force for continuous improvement, and your recommendation is our highest recognition. We will continue to maintain quality and improve details, and we look forward to meeting you again in the near future to bring you an even better stay! We wish you a pleasant life and all the best!
Really cool hotel, modern.
They give lots of freebies like bottle of water and candy .
Would definitely stay again.
Only negatives is the breakfast
6/8
Response from Property: Dear guest, we sincerely appreciate your recognition and full-score praise for our hotel. We are delighted that your modern check-in experience, complimentary bottled water, and candies have added to the beauty of your trip. We are overjoyed to see that you mentioned you would stay again! Regarding your feedback that you prefer traditional flavors for breakfast, we have carefully recorded it and relayed it to our catering team. We will continue to enrich our breakfast options and cater to different taste preferences, striving to make your next breakfast experience more satisfactory. We eagerly await your return visit and wish you all the best!
Guest User
Featured Smart Room
Date of stay: Dec 2025
Booked for others
3 reviews
10/10
Outstanding
Posted on Jan 27, 2026
My friend told me the front desk staff was very welcoming and polite. When checking in, there were complimentary snacks and a sweet soup in the lobby. Most of the room's facilities are voice-controlled, which is quite convenient. I'd had breakfast here with my friend before, and he said it was just average, but it seems they've made a lot of improvements now. It's good to see they're listening to customer feedback.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and positive feedback! We are always committed to providing meticulous room cleaning, striving to create a clean and comfortable stay for every guest. Our front desk team will also continuously improve its bilingual service capabilities, making your trip even more pleasant with heartfelt greetings. The touchscreen smart control system in the guest rooms aims to bring you a convenient and technologically advanced check-in experience, and the hotel's proximity to the subway station will make your travel more efficient. We will continue to refine every service detail and look forward to your next visit. Have a pleasant journey!
Guest User
Featured Smart Room
Date of stay: Dec 2025
Other
1 reviews
10/10
Outstanding
Posted on Jan 27, 2026
The room was pretty good. I originally booked a windowless room, but the front desk upgraded me to an inner-facing window room for free, which was also a bit larger than what I initially booked. All the staff were very friendly, always greeting me when I passed by. I was very satisfied with breakfast; the dining environment was nice, and the food looked quite appetizing. Definitely worth recommending!
Original TextTranslated by Google
Response from Property: Thank you for your recognition and positive feedback! We are always committed to providing meticulous room cleaning, striving to create a clean and comfortable stay for every guest. Our front desk team will also continuously improve its bilingual service capabilities, making your trip even more pleasant with heartfelt greetings. The touchscreen smart control system in the guest rooms aims to bring you a convenient and technologically advanced check-in experience, and the hotel's proximity to the subway station will make your travel more efficient. We will continue to refine every service detail and look forward to your next visit. Have a pleasant journey!
Guest User
Two Beds XL (intelligent Guest Control+comfortable Sleep+TV Screen Projection)
Date of stay: Dec 2025
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Jan 27, 2026
The room was spotless, and the front desk staff spoke English and greeted us every time we came and went. The room's amenities were all controlled by a touch-sensitive tablet, which felt quite high-tech and not something you see everywhere. Plus, it's only a five-minute walk from the subway station.
Original TextTranslated by Google
Response from Property: 感謝您的認可與好評!我們始終用心做好客房清潔,力求為每一位賓客打造整潔舒適的入住環境;前台團隊也會持續提升雙語服務能力,用暖心的問候讓您的出行更有温度。客房的觸控平板智能控制系統,希望能為您帶來便捷的科技化入住體驗,酒店毗鄰地鐵站的地理位置,也能讓您的出行更加高效。我們會繼續打磨每一處服務細節,期待您的再次光臨,祝您旅途愉快!
Guest User
Twin Bed Parent-child XXL
Date of stay: Nov 2025
Family
6 reviews
8.0/10
Very good
Posted on Jan 28, 2026
Stayed for 4 nights. It's close to the subway station, about a 5-minute walk. Some of the hotel staff weren't very friendly. There are only two washing machines. They didn't clean the room daily. However, it's still a hotel worth considering. The location is quite ideal.
Original TextTranslated by Google
Response from Property: 感謝您的入住與真實反饋,也欣慰您認可酒店的核心區位優勢~ 對於您提到的部分工作人員服務態度、洗衣設施數量及客房每日清潔的問題,我們已第一時間覆盤整改,會加強員工服務培訓、優化客房保潔流程,同時也會統籌提升配套設施的使用體驗。後續我們會全力完善各項服務細節,力求讓每位賓客的入住更舒心,期待您的再次光臨,祝您一切順利!
Kuangyedeshizi🦁
Two Beds XL (intelligent Guest Control+comfortable Sleep+TV Screen Projection)
Date of stay: Oct 2025
Family
85 reviews
10/10
Outstanding
Posted on Dec 6, 2025
The hotel's location is quite good, not far from Canton Tower. The rooms are spacious and very clean, and the service is excellent. However, for this price point, the only thing that needs improvement is the breakfast; it's a bit too simple.
Original TextTranslated by Google
Response from Property: The world is constantly changing, and people are always coming and going. We just hope that every time you pass by Little ZAO, you'll remember there's a cute little one waiting for you inside! Thank you so much for your recognition of our service. We wish you a happy life and a good mood every day, and we look forward to your next visit.
Great experience, very comfortable stay. I was here for my US visa appointment.
Original TextTranslated by Google
Response from Property: Thank you for your 100% perfect recommendation! Your affirmation is a high recognition of our brand and service. We will always uphold the concept of high-end and exclusive service, meticulously crafting every detail, and look forward to meeting you again. Thank you for your 100% approval! Your satisfaction is the core driving force for our progress. We will adhere to quality and pay attention to details to ensure a wonderful experience every stay. Welcome to visit us often!
The service was great, and it's very close to the subway station.
Original TextTranslated by Google
Response from Property: Thank you for your positive review! We're so happy that you appreciated our service and location! The subway station is nearby, making it super convenient for both outings and commutes. We'll continue to strive for excellence, and we welcome you to visit us often!
Tori Wu🧸
Featured Smart Room
Date of stay: Sep 2025
Family
6 reviews
9.0/10
Great
Posted on Oct 22, 2025
Facilities: Comprehensive
Cleanliness: Spotless
Environment: Beautiful
Service: Excellent
Unlimited cold brew tea: Very delicious
Happy hour (cocktails): Didn't redeem
24-hour butler service: Attentive service
Overall, the hotel's location is great, convenient for getting anywhere, and the service is very thoughtful. The cleanliness and environment are also good.
Original TextTranslated by Google
Response from Property: Hello, thank you so much for your kind words! This is more encouraging than any reward. But we're a little more ambitious; we aspire to be your "perfect choice." If there are any details we haven't noticed that have left you slightly dissatisfied, please let us know via private message, and we'll do our best to improve. We look forward to your next visit; Xiao ZAO will strive to achieve a perfect balance of positive reviews and high scores!
Anonymous User
Featured Smart Room
Date of stay: Mar 2026
Couple
2 reviews
9.0/10
Great
Posted on Apr 9, 2026
Great location and easy to get around. The room was very clean, and I loved the rainfall shower. They also provided lots of water bottles and snacks. The staff didn’t speak much English, but it wasn’t a big issue. Would definitely stay here again in future 😊
Response from Property: 尊敬的賓客,感謝您抽出寶貴時間分享入住體驗!很高興我們優越的地理位置為您的出行帶來了便利,也感謝您對房間潔凈度以及淋浴設施的認可。對於您提到的工作人員英語溝通問題,我們已認真記錄並將加強相關培訓,力求為每一位賓客提供更順暢的交流體驗。非常感謝您的理解與包容,您的肯定是我們前進的最大動力,期待您的再次光臨,祝您旅途愉快!
Qitian
Twin Bed Parent-child XXL
Date of stay: Feb 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Apr 1, 2026
Location is quite nice, walking distance 5min can arrive metro station. Hotel have their own parking area, staff is also friendly 👍🏻
Response from Property: 親愛的客人,非常感謝您抽出寶貴時間給予我們好評!看到您對房間衞生整潔以及服務的認可,我們倍感欣慰。我們始終致力於為每一位客人打造舒心的入住體驗,您的滿意是我們前進的動力,期待與您再次相遇,祝您生活愉快!