Ramada by Wyndham GuangZhou Conghua

The sister at the front desk upgraded me to an executive room. It is very large and comfortable. The hygiene is also very good. The service staff are also very polite. There is also a tea set in the room for making tea. The bedding is very comfortable. It is a complete five-star review.

The lady at the front desk is very warm and generous, very nice, and parking is convenient.

It should be the best hotel in Taiping Town, Conghua. Although it is a bit noisy near the Guangzhou-Congzhou Highway, the glass in the room is relatively soundproof. The hot water in the room is very large, which washes away the fatigue of the day. It is very comfortable, and the best thing is that it comes with four free meals. 5100 bottles of mineral water, very nice. Of course, the surrounding facilities are a bit behind, but after all, it's a town, so that's about it. The nearby Qiangang Ancient Village has a history of 800 years and is worth a visit.

Facilities: My flight was delayed and I arrived at the hotel at 2 a.m. exhausted. I was given a room where the lights couldn't be turned on. I called the front desk and they told me it was impossible, right? ? ? I came to see the master. The first thing he said was, "Have you inserted the room card?" As if I don't have enough IQ? ? ? Cleanliness: The lights couldn't be turned on, and a big cockroach was waving its wings in the only place where there was a light. it is true**. In the double room, the double bed is made up of two single beds pushed together.

The hotel is next to the main road, the sound insulation is not good, it is very noisy, I can hear the sound of traffic all night, and the sound of the TV next door. The hotel facilities are good, and the breakfast is rich. The room mainly focuses on smart home, the only failure is the shower in the shower, every time it is turned on, it will be "drenched", and the switch setting is unreasonable. Key recommendations to improve the management system. First, the 24-hour check-in system seems to be convenient for guests, but it is a system for reducing points when there are not enough rooms. On the day I checked in, there were problems with checking in three times. The first time I checked in around 11:00, but I was told that there was no room available. The front desk asked us to eat first and promised us to reserve two rooms on the same floor for us; the second time around 11:00, I was told that it was still There is no room, and it is impossible to arrange two rooms on the same floor. The front desk asked us to go to play first, and promised to upgrade one of our rooms for free and give a fruit plate; the third time it was 7:00 or 8:00, and they actually told us that there was another room The twin room has not been checked in yet. Under our strong questioning, the front desk readjusted and finally checked in (the room that was promised to be upgraded before was not upgraded), which is really puzzling. After checking in, the promised fruit plate was delivered after calling three times. For such a large hotel, there are so many management problems, full of loopholes, which is surprising. I hope the management can face up to the problem and learn from it.

The overall rating is very poor. The service couldn't keep up. I had to wait 2 hours for water delivery. Breakfast was a serious problem. I arrived at 9:10 and there was nothing left to eat and I couldn't replenish it. Not to mention the variety, it was extremely small. It was extremely short. Bad. The predictable guests are "deliberately" under-prepared. That's a quality issue. Also, the level of the waiters is not at a star level. How can it be okay if they pull a cleaning truck and have to share the elevator with the residents? The elevators are also made by small brands, operate extremely slowly, and are squeaky... The overall quality of the hotel is so bad that it's hard to write down...

The breakfast is extremely poor, the milk has an expired smell, and the disposable slippers are the cheapest one-layer cloth. The price of 388 yuan in this state is worse than staying in a chain hotel with more than 100 yuan.