Guest User
January 17, 2024
The hotel room is very clean and the bedding is very comfortable, but what makes me particularly dissatisfied is the attitude of the restaurant service staff. There is a lady wearing glasses who is very aggressive. It is my first time to use a waffle baking pan, and she is not very good at using it. He told me very impatiently that I needed to turn the button. Then when I was picking up waffles, he told me very fiercely to use tongs. There was a critical and accusatory tone throughout, which made me particularly uncomfortable. And near the end of breakfast, a customer wanted to pick up some dishes, but she took the plate away, probably because it was breakfast time. In the past month, I have stayed in hotels in Sanya, Haikou, Shenzhen, and Guangzhou. Some of them are high-end, affordable, and even low-priced. Although the environment may be different, I have never encountered a hotel with such a service attitude. So bad👎. There are many hotels near Baiyun Airport. The reason why I chose this one is because of the brand power of Jinjiang Inn and Kyriad. I hope that the brand can be perfect in personnel appointment. If some people are really not suitable for the service industry, then please find another one. Please be wise. This is the first time I have stayed in a hotel and encountered such a condescending service staff who spoke to guests in a commanding tone. I was really angry.
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