Fanyuan Hotel (Guangzhou Zhujiang New Town Store)

Fanyuan Hotel (Guangzhou Zhujiang New Town Store) Reviews

Fanyuan Hotel (Guangzhou Zhujiang New Town Store)

No. 267 Huangpu Avenue West, Tianhe District, Guangzhou, Guangdong 510000, ChinaSee Hotel Details
Fanyuan Hotel (Guangzhou Zhujiang New Town Store)
Fanyuan Hotel (Guangzhou Zhujiang New Town Store)Fanyuan Hotel (Guangzhou Zhujiang New Town Store)Fanyuan Hotel (Guangzhou Zhujiang New Town Store)
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Reviews from Real Guests

9.5/10
Outstanding
2601 reviews
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.6
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All reviews(2601)
Positive reviews(2532)
Reviews with photos/video(582)
Easy to get around(195)
Friendly front desk staff(189)
Convenient parking(157)
Delicious breakfast(119)
Perfect for business trips(109)
Located in the city centre(49)
Stayed multiple times(27)
Awesome gym(13)
Negative reviews(69)
Guest User
Cozy Queen Room
Date of stay: Apr 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on May 8, 2026
The hotel facilities are quite comprehensive, and the room itself is clean and tidy with soft, comfortable bedding. The public areas, especially the lobby, have a lovely Chinese style and even offer chrysanthemum and monk fruit tea. The environment is really pleasant. The front desk service was also very good. Overall, I'm quite satisfied.
Original TextTranslated by Google
Response from Property: 尊敬的客户您好,非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意推薦出去的,同時我們也很榮幸能為您提供最優質的服務,非常歡迎您無論商務出差或是旅行再次選擇我們酒店,真誠期待您的再次光臨!
Guest User
Selected Queen Room
Date of stay: Apr 2026
Business traveller
47 reviews
10/10
Outstanding
Posted on May 8, 2026
The room was pretty good. There's a laundry room and a gym on the ninth floor, and it's also conveniently located. Overall, it's quite nice. Plus, there's a tea station downstairs.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店分享您的入住感受!我們期待您的再次光臨!
Guest User
Cozy Queen Room
Date of stay: Apr 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on May 5, 2026
The room was clean and tidy, and the front desk service was excellent. I've stayed here multiple times, and it's always been a great experience. There are plenty of dining and entertainment options nearby.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店分享您的入住感受!我們期待您的再次光臨!
Wild._.Horizon
Forest Oxygen Bar-Deluxe Queen Room
Date of stay: Mar 2026
Solo traveller
11 reviews
4.0/10
Posted on May 5, 2026
The Most Creative “Forest View” in Guangzhou I booked a room advertised as a “Deluxe Queen Room with forest view”. In the photos, the room looked bright, calm, with sky, trees and a pleasant atmosphere. Naively, I expected an actual nice view from the window. When I arrived, I discovered the famous forest: old residential buildings, tired façades, barred windows, air conditioners and concrete walls. A beautiful immersion into nature — probably in the “post-apocalyptic urban jungle” category. I reported the issue, and the hotel offered me another room. Result: instead of facing the buildings directly, I could admire another building/wall. Still no forest. Not even a rebellious little bush in the distance. The best part was the hotel’s explanation: they told me they cannot show the real outside view online because it would affect residents’ privacy. So they know the real view cannot be shown, but still use photos that create a much more flattering impression. Convenient. Even better: the famous “forest view” was apparently related to an air purifier / “forest oxygen bar” in the room. So here, “forest view” does not mean what you see through the window, but perhaps what the hotel would like you to imagine while breathing next to a machine. At this point, it is no longer marketing — it is experimental poetry. The room itself was small and basic, with a frankly mediocre bed. At around €80 per night during the Canton Fair, I understand prices go up, but the comfort and the description should still match reality at least a little. The breakfast was very consistent with the rest: bland. Not catastrophic, just the kind of buffet that reminds you that “included” does not mean “good”. You eat because you need to go to the fair, not because you want to come back. In short: non-existent forest view, misleading photos, surreal explanations, average room, soulless breakfast. Only book if you enjoy abstract concepts: the forest without a forest, the view without a view, and breakfast without taste.
6/8
Response from Property: Dear Guest, we sincerely apologize that your stay this time did not provide you with a satisfactory experience, and we deeply regret any misunderstanding caused by the promotion of the 'Forest Oxygen Bar.'First, we would like to sincerely explain: the 'Forest Oxygen Bar' indicated for our room type is intended to mean that the room is equipped with a high-end forest oxygen air purifier, creating a fresh, forest-like breathing environment. It does not refer to actual greenery outside the window. Our wording was not clear enough, and we failed to explicitly explain this in advance, which led to a misunderstanding when you viewed the promotional photos. This was an oversight on our part in the promotion. We have immediately rectified the room listing and display labels to prevent similar misunderstandings in the future.We have also recorded all the issues you mentioned regarding the view of surrounding buildings outside the window, the room facilities, and the breakfast experience, and we will optimize and upgrade each aspect one by one. During the Canton Fair period, limited availability led to an increase in pricing, and we regret that we were unable to provide you with a stay experience that matched the price you paid.We greatly appreciate your honest and candid feedback, which helped us identify shortcomings in our promotion and service. We will carefully rectify and improve. We look forward to the opportunity in the future to serve you again and make up for this unsatisfactory experience through actual improvements.
Zaichiyikeluobo
Selected 2-bed Room
Date of stay: Mar 2026
Business traveller
5 reviews
10/10
Outstanding
Posted on Apr 28, 2026
The room was very clean and close to the sports center, making for a comfortable stay. It's also just a 10-minute walk to the commercial district. The front desk service was polite and professional, and the housekeeping staff were very kind. Plus, the hotel has its own tea break area. The free parking is a nice touch. It felt quite welcoming, and I'll definitely choose this place again for my next business trip.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you so much for your perfect review! We are delighted that you were satisfied with the room's cleanliness, location, and our service. We also appreciate your recognition of the front desk, housekeeping staff, and hotel facilities. Providing you with a warm and comfortable stay is our greatest honor. We will continue to serve you with dedication and look forward to your next visit to Fanyuan Hotel!
Guest User
Selected Queen Room
Date of stay: Mar 2026
Solo traveller
2 reviews
10/10
Outstanding
Posted on Apr 26, 2026
The hotel has an elegant ambiance, the rooms are quiet and comfortable, the bedding is soft, and it's very clean. The service is thoughtful, and it's quite conveniently located near Zhengjia Plaza. Pretty good overall~
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing to stay at our hotel and for your positive review. Your satisfaction is our greatest affirmation and encouragement. We are committed to providing you with a warm and attentive stay experience and sincerely look forward to your next visit!
Guest User
Selected Queen Room
Date of stay: Mar 2026
Couple
4 reviews
10/10
Outstanding
Posted on Apr 26, 2026
This hotel is seriously comfortable! The lobby looks really high-end, and the public areas are perfect for a tea break or to just relax. Plus, the front desk offers free snacks and drinks, which shows great attention to detail. Staying here is definitely a safe bet, no disappointments!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Cozy Queen Room
Date of stay: Mar 2026
Family
3 reviews
10/10
Outstanding
Posted on Apr 25, 2026
The room was clean and tidy, and the front desk staff were very enthusiastic. I was very satisfied with the service.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店分享您的入住感受!我們期待您的再次光臨!
Guest User
Cozy Queen Room
Date of stay: Mar 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Apr 24, 2026
The front desk service was excellent, and the room was very clean. They have their own free parking, and the location is super convenient for getting anywhere in the city center. I'll definitely stay here again.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay. We will continue to maintain our high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review, and we sincerely look forward to your next visit!
Guest User
Cozy Queen Room
Date of stay: Mar 2026
Business traveller
2 reviews
10/10
Outstanding
Posted on Apr 27, 2026
The hotel lobby is clean and spacious, with a warm and comfortable wooden decor. The lighting is soft and pleasant, not harsh. There are plenty of seats in the common area, making it convenient for checking in and storing luggage. The front desk even offers complimentary tea and snacks, which is a really thoughtful touch. Overall, it's quiet and elegant, perfect for a business trip!
Original TextTranslated by Google
Response from Property: 非常高興您對此次入住感到滿意。我們一直相信,在旅途中賓客也會如同在日常生活中一樣尋求時尚風格與舒適享受之間的平衡。因此,我們努力營造出賓至如歸的氛圍,並竭誠提供温馨舒適、體貼入微的服務和別具一格的設施,從而充分展現出這種平衡。期待您下一次蒞臨梵源酒店時,我們能有幸為您帶來更多特別的體驗。
Anonymous User
Cozy Queen Room
Date of stay: Mar 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Apr 23, 2026
The hotel's location is super convenient for transportation. The room was spacious, clean, and well-maintained, with all the amenities you could need. They even provided earplugs, which was a really thoughtful touch.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing to stay at our hotel and for your positive review. Your satisfaction is our greatest affirmation and encouragement. We are committed to providing you with a warm and attentive stay experience and sincerely look forward to your next visit!
Anonymous User
Cozy Queen Room
Date of stay: Mar 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Apr 22, 2026
This was my first time in Guangzhou, and the hotel experience was truly excellent. The front desk staff were incredibly warm and accommodating, always ready to help. They even provided complimentary cookies, flower tea, and Coke, which was a thoughtful touch. The room was also very clean. Best of all, it's super close to Zhengjia Plaza, only about a ten-minute walk, and there are tons of food options nearby.
Original TextTranslated by Google
Response from Property: Dear valued customer, thank you so much for your support of our hotel. We firmly believe that a good reputation comes from the most sincere and satisfied recommendations from our guests. We are also honored to provide you with the best service and warmly welcome you to choose our hotel again, whether for business or leisure. We sincerely look forward to your next visit!
Anonymous User
Forest Oxygen Bar-Deluxe Queen Room
Date of stay: Mar 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Apr 20, 2026
The complimentary coffee was delicious, and the hotel's coffee shop was very picturesque for photos. The room was spacious, and the location was convenient, being very close to Zhengjia Plaza. The service was enthusiastic, the room was clean and tidy, and the facilities were complete! The front desk staff were also very helpful. [Happy face emoji]
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing to stay at our hotel and sharing your experience! We look forward to welcoming you back!
Guest User
Forest Oxygen Bar-Deluxe Queen Room
Date of stay: Mar 2026
Business traveller
6 reviews
10/10
Outstanding
Posted on Apr 20, 2026
The complimentary coffee at the hotel was really good, and the place itself is quite spacious. It's a great spot to work with a laptop and a coffee in the afternoon. The location is excellent, right by the road, making transportation very convenient. The front desk staff were also very enthusiastic and helpful.
Original TextTranslated by Google
Response from Property: 尊敬的客户您好,非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意推薦出去的,同時我們也很榮幸能為您提供最優質的服務,非常歡迎您無論商務出差或是旅行再次選擇我們酒店,真誠期待您的再次光臨!
Youshiliuyanwo
Cozy Queen Room
Date of stay: Mar 2026
Business traveller
129 reviews
10/10
Outstanding
Posted on Apr 19, 2026
Had a really great stay! There's also a fantastic Zhanjiang chicken restaurant downstairs with delicious food. The transportation is super convenient, and the environment is very clean!
Original TextTranslated by Google
Response from Property: Dear valued customer, thank you so much for your support of our hotel. We firmly believe that a good reputation comes from the most sincere and satisfied recommendations from our guests. We are also honored to provide you with the best service and warmly welcome you to choose our hotel again, whether for business or leisure. We sincerely look forward to your next visit!