Home Inn (Guangzhou Tianpingjia Metro Station) Guest Reviews
4.3/5
519 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(519)
Positive reviews(475)
Reviews with photos/video(62)
Clean and tidy(103)
Easy to get around(95)
Convenient location(73)
Close to metro(69)
Average sound insulation(30)
Friendly front desk staff(25)
Delicious breakfast(8)
Perfect for business trips(5)
Negative reviews(44)
A20
Double Room A
Stayed in Nov 2024
Business travellers
21 reviews
5.0/5
Outstanding
Posted on Dec 6, 2024
Good, Clean, Near Metro Line Tianpingjia. And close to Tiyu Xilu and Gangding Area
Response from Property: It's wonderful to see your praise and feel like the best gift ever! Thank you for loving us and for not only choosing us, but for taking the time to share this wonderful experience. Every encounter is fate, we will cherish and strive to do better. Looking forward to serving you again, wish you a happy life!
Anonymous User
Double Room A
Stayed in Jul 2024
Solo travellers
9 reviews
3.7/5
Posted on Aug 19, 2024
Convenient located at the middle of GZ for most attractions. However, the renovation is annoying for those who only known during check in. The beds are not tidied up to standard if u stay more than a night.
Response from Property: Thank you for your valuable feedback. Were glad our central location suits your needs for exploring Guangzhous attractions. We apologize for any inconvenience caused by the ongoing renovations and the housekeeping oversight. Your comments will help us improve our services. Hoping for another opportunity to serve you better.
Abdallh Tawil
Business Double Room
Stayed in Sep 2024
Business travellers
4 reviews
4.0/5
Very Good
Posted on Nov 28, 2024
I had a great stay at Home Inn Hotel in Tianpingjia during my recent trip.
The staff don’t speak English at All but they were very friendly and always ready to help, making my experience even more enjoyable.
The hotel also offers a convenient shuttle bus service during the Canton Fair, which made getting to the venue easy and stress-free. Plus, the metro station is just a 3-minute walk away, making it incredibly convenient to explore the city.
The rooms at Home Inn Hotel were clean, comfortable, and well-maintained, so I had no issues with my accommodation. Overall, I highly recommend Home Inn Hotel for both business and leisure stays, especially for its excellent location and helpful staff.
هوتيل مليح بالتريس !! الميترو قريب جو الثلاث دقايق وفي محل غدائية مقابل الفندق والاسعار هني رخيصة للارض لكن مطاعم حلال مافيش وطبخ في الفندق مافيش بتجيك في تشحيطة للشاوبي لو والا اي مكان ثاني اني مادورتش مطاعم هني لكن كرخص مكان رخيص ونظيف في ايام المعرض ممتاز الحق وحاجة ثانية لما تحجز راهو الاسعار الرخيصة فالغالب غرف بلا نافدة فا ضروري تشوف الوصف باش مايصيرلكمش زي ماصارلي 😅، في المجمل العام مكان مليح ومنورين خوتي الليبيين والعرب وين ماكنتوا.
Response from Property: Wow, when we read your review, I feel that we feel sincere satisfaction that makes us feel warm. This good review is not only an appreciation of our service, but also the best reward for every member of our team. We will continue to maintain this enthusiasm and professionalism and bring you a better experience! Regarding the issue of meals you mentioned, our hotel has breakfast for 25 RMB per person, you can ask the front desk when you stay next time if you want. Breakfast is only open from 7:00-9:30 and lunch and dinner are not served in the restaurant. The type with letter A is a room without windows. Thanks again for your detailed review! All your feedback is our precious wealth. We will continue to improve the quality of services to ensure that every experience meets your expectations. Looking forward to your next visit!
ADNAN/ATIF
Double Room A
Stayed in Jan 2025
Solo travellers
4 reviews
3.7/5
Posted on Feb 19, 2025
The location is good but hotel main door is at the back side.
Response from Property: Thank you so much for your positive review of us and we are glad that the location wise has met your needs! We apologize for the inconvenience caused by the fact that the hotel door is located at the back. We promise to improve this situation as soon as possible and provide a more convenient access experience for you and other guests.Thank you again for choosing our hotel and look forward to bringing you a better service experience in the near future.
Peter
Business Double Room A
Stayed in Jul 2024
Solo travellers
38 reviews
4.7/5
Amazing
Posted on Aug 13, 2024
I stayed for the second time,this time the room I got was somewhat worn,however it was perfectly fine for a late check-in and early check-out.
Response from Property: Customers are our foundation and service is our basis. When you are out, you can relax your mind and be enriched in spirit in the city. We are dedicated to service and look forward to the next wonderful encounter with you. We are always waiting for you on the road and wish you all the best.
Guest User
Double Room A
Stayed in Oct 2023
Solo travellers
3 reviews
4.7/5
Amazing
Posted on Dec 8, 2023
The hotel is hard to find because it's behind some shops but it's super close to the tram station and there's lots of shops nearby.
Response from Property: Thank you for sharing. On the journey, people have smooth and bumpy roads, joy and sorrow, but Xiaoru hopes to give guests only comfort and happiness here. Xiaoru always welcomes you!
Essie P
2-bed Room
Stayed in Jun 2022
Solo travellers
6 reviews
4.7/5
Amazing
Posted on Jul 19, 2022
The hotel was a moderate walk from the Tianpingjia metro station, but there was clear signage with the Home Inn logo for direction. Additionally, there were some fruit and skewer vendors outside the metro, which was super convenient. Room was tidy and suitable, bed was comfy and 2 water bottles were provided for refreshment. Would gladly stay again if I needed place for the night.
Response from Property: Joy and gratitude are the power to eliminate troubles. Thank you for your support and trust. Xiaoru has always been here. I hope you will come again, okay?
Aizza
Double Room A
Stayed in Aug 2023
Solo travellers
3 reviews
4.0/5
Very Good
Posted on Oct 6, 2023
the place is clean and comfy
Response from Property: 尊敬的客人,非常感謝您選擇廣州天河天平架地鐵站店如家,我們的宗旨是為每一個客人提供始終如一的高品質服務,以達到您的期望。相信在您的支持下,我們將不斷提升服務服務質量,確保您每一次的旅行與入住都是難忘的經歷和體驗,真誠期待您再次光臨!
Olga
Double Room A
Stayed in Aug 2023
Other
2 reviews
1.0/5
Posted on Sep 29, 2023
No good experience
Response from Property: 親愛的小主,您好!謝謝您的寶貴意見!我們一定檢討自己做的不足的地方並積極改正。在住期間有任何問題,都可以及時房間電話撥9到前台,我們儘量達到您的滿意,歡迎監督!謝謝
Guest User
Double Room A
Stayed in Dec 2024
Solo travellers
39 reviews
4.0/5
Very Good
Posted on Feb 10, 2025
The location is very good. It is within 10 minutes' walk from the subway station. It is very convenient
The room was clean but small. However, the price/performance ratio is quite high.
The downside is that there are not many places to eat near the hotel
Original TextTranslated by Google
Response from Property: Thank you very much for your praise for the convenience of our hotel's location and the hygiene of our rooms! Your satisfaction is our greatest encouragement and support, and it is also the driving force for our continuous efforts. We will continue to optimize the hotel's services and environment to ensure that every guest can enjoy the warmth and comfort of home here. We look forward to your next visit to experience our hotel's high-quality services and convenient location again. If you have any suggestions or needs, please feel free to contact us, we will serve you wholeheartedly. Thank you again for your support and praise!
Guest User
Brand New Business Double Bed Room A
Stayed in Dec 2024
Other
5 reviews
5.0/5
Outstanding
Posted on Jan 19, 2025
Facilities: Newly renovated facilities
Hygiene: Clean and sanitary, disposable items are clean
Environment: There are restaurants nearby, and transportation is convenient
Service: The service is in place, there is tea and water self-service on the first floor, which is very considerate, and you don’t have to worry about the cold in winter
Original TextTranslated by Google
Response from Property: 非常感謝您的寶貴好評,感謝您對我們的認可!期待未來您能再次光臨,繼續享受我們提供的貼心服務。如果有任何建議或需求,請隨時告知,我們始終在這裏,衹為給您更好的體驗!祝您生活愉快,旅途平安!
Guest User
Brand New Business Double Bed Room
Stayed in Oct 2024
Couples
13 reviews
5.0/5
Outstanding
Posted on Nov 8, 2024
It feels pretty good, the sanitary conditions are very good, and the transportation is very convenient. It is very close to the subway station and only two subway stations away from Guangzhou East Station, which is convenient for taking the bus. The environment is also very good
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel's location, convenience and cleanliness! Your satisfaction is our encouragement and support, and also the driving force for our continuous efforts to move forward. Thank you again for your valuable review, and we look forward to your next visit and giving us the opportunity to serve you again!
Guest User
Double Room A
Stayed in Sep 2024
Solo travellers
3 reviews
1.5/5
Posted on Oct 29, 2024
I was speechless. I couldn't believe they dared to charge me 230 yuan for such an environment. The room was quite small, and the light was dim. There were no windows, and the floor was loose. It was like stepping on a balloon and it went up and down. There were also cockroaches running around. The quilt was very thin, and the bed sheet underneath looked of poor quality. We slept without the quilt and used it as a bed sheet. The location was also quite remote, and the path was a bit scary when we went back late at night.
Original TextTranslated by Google
Response from Property: Thank you very much for your feedback. We understand that the remote location may have caused inconvenience to you. We deeply regret and feel guilty that the aging and sanitary problems of the facilities will seriously affect your accommodation experience. We attach great importance to your feedback as it is an important basis for us to improve and enhance the quality of our services. We are deeply sorry for this. We will continue to work hard to improve the quality of our services while exploring more ways to alleviate the inconvenience that our remote location may cause. We sincerely hope to have the opportunity to serve you again in the future and let you feel the unique charm and thoughtful service of our hotel.
Guest User
Business Double Room A
Stayed in Aug 2024
Other
1 reviews
5.0/5
Outstanding
Posted on Sep 28, 2024
The front desk lady has a great service attitude! The transportation is also very convenient, close to the subway station!
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition! We will continue to work hard to maintain high-quality service and convenient transportation advantages, and look forward to your visit again.
💎jiezaixintian👑
Guestroom (2 Beds)
Stayed in Jul 2024
Family
42 reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
Overall it's ok, the service is ok, the door is convenient, close to Guangzhou East Station, close to the subway station, close to Shahe Clothing Wholesale Market, there are restaurants at the door!
Original TextTranslated by Google
Response from Property: Thank you very much for your high praise. We are honored to provide you with convenient transportation environment, clean accommodation space and warm front desk service, so that you can feel the comfort and pleasure of home. We look forward to welcoming you again in the near future and creating more wonderful memories for you.