CityNote Hotel（Guangzhou Haiyin Appliances Store,Pearl River night tour Dashatou pier Branch） Reviews

Response from Property: 家庭房能得到您這麼細緻的認可，我們心裏踏實又暖和。寬敞乾淨、床鋪柔軟，這些實實在在的體驗被看見，就是團隊最看重的迴響。大夥兒每天琢磨的，無非就是讓每位住客能睡個好覺、吃頓舒心的早餐，然後元氣滿滿地出門。您提到的服務細節和整體安靜整潔，我們也會繼續保持，畢竟出門在外，住得安心比什麼都重要。自助早餐和洗衣房這些配套能幫上忙，我們就覺得值了。下次再來，不管是出差還是遛娃，都給您安排得明明白白。

Response from Property: 看到您對服務小姐姐和下午茶的肯定，心裏很是欣慰。住上好幾天還能這麼滿意，説明我們的服務熱情周到確實落到了實處。自助早餐能合您口味，房間環境也讓您感到舒心，這些都是我們最在意的。下次再來，依然有好茶等着您。

Response from Property: 哇，您提到的工作人員耐心和升級房型，讓我們心裏暖暖的~ 我們的小夥伴們總是希望能多照顧到每一位客人，免費升級房型這份小驚喜能讓您住得更舒心就太好啦。周圍交通確實很方便呢，步行5分鐘到大沙頭碼頭吹吹江風，或者步行6分鐘到地鐵站去北京路逛逛都很輕鬆。回來還能享受免費自助洗衣烘乾和24小時自助咖啡，夜裡透過全景落地窗看動人夜景也超治癒~ 期待下次再為您準備一杯現做檸檬茶呀！

Response from Property: 您對珠江邊的位置、老城區的便利和地鐵距離都記得這樣清晰，這份細心讓我們心裏特別柔軟。步行幾分鐘就能到江邊吹吹風，坐兩站地鐵就能到北京路感受熱鬧，這種恰到好處的距離，正是我們希望帶給您的從容。更讓我們感動的是，您把早餐、下午茶和宵夜都一一體驗了。從早晨的一碗熱麪到夜晚的一碗甜湯，我們希望這些小小的餐食能成為您旅途中温暖的陪伴。團隊每一位同事的用心能被您看見，是對我們最好的褒獎。下次再來的時候，老城區的街巷依然安靜，珠江的晚風依然温柔，我們也依然在這裏，等您回來。

Response from Property: This positive review was a wonderful surprise! You praised the hotel from top to bottom, and we were so touched when we read through all the comments. The clean and hygienic rooms, excellent soundproofing, and quiet atmosphere at night perfectly encapsulate the experience we wanted to provide. The front desk staff must be thrilled to see how much you appreciated their warm service and attentive guidance. The convenient parking, excellent transportation, and proximity to attractions are all tangible benefits you noted down, showing how comfortable and satisfying your stay was. We're right next to the Pearl River, just a short walk from Dashatou Wharf and Donghu Metro Station, and a quick drive to Beijing Road. Next time you come, don't forget to try the freshly cooked noodles and coffee for breakfast, as well as the afternoon tea and late-night snacks.

Response from Property: The front desk service was excellent, the room was clean, and the stay was comfortable – you truly captured our hearts! We've always believed that when traveling, a clean place to stay and warm, welcoming service are paramount. Our colleagues clean rooms and greet guests every day, all for your genuine appreciation. By the way, our place is just steps from the Pearl River; remember to take a walk there next time you visit – the night view is quite beautiful. We hope to see you again, and we'll definitely reserve a clean room and provide you with the same warm service!

Response from Property: Wow, you praised the room, service, and cleanliness to the skies! It warms our hearts! We're so happy to see you were so satisfied with your stay and had such a great experience! Our chef must be thrilled with your praise of the breakfast. Next time you come, remember to try taking a stroll along the Dashatou Wharf, which is just a 5-minute walk away, or grab a freshly brewed coffee at the 24-hour self-service coffee corner. Watching movies on the 100-inch projector is also a fantastic experience! We look forward to seeing you again!

Response from Property: This perfect review was a wonderful surprise! Your comments about the "simple yet sophisticated decor" and "comfortable bedding" are high praise for our design philosophy and sleep quality. The front desk's thoughtful upgrade to a different room ensured your comfort and peace of mind, which is something our team is very happy about. Your special mention of the free laundry and gym facilities, as well as our convenient location within walking distance of the subway station and adjacent to the Pearl River, are incredibly encouraging. Providing you with a high-quality, value-for-money experience is our constant pursuit. We look forward to your next visit and hope to create more surprises for you again!

Response from Property: 這份好評真是意外驚喜！您細緻地分享了我們位置優越、環境衞生、貼心服務以及自助早餐、健身房和洗衣房等便利設施，讓我們格外開心。您能步行輕鬆抵達附近的廣場，享受江邊散步的愜意，這正是我們選址時希望為客人帶來的便利體驗。您提到的環境衞生與貼心服務，是我們團隊日常努力的基礎。同時，您對自助早餐、健身房和洗衣房等配套設施的認可，也讓我們知道這些投入切實提升了您的入住品質。如此詳盡的肯定給了我們莫大的鼓勵，我們會繼續保持這份高標準的服務與設施維護。真誠期待您的再次光臨，讓我們有機會為您帶來更多驚喜！

Response from Property: 聽到您帶着孩子入住卻遇到地面不潔、環境不佳以及衞生間與圖片不符的情況，我們感到萬分抱歉。這完全不符合我們應有的服務標準，也絕不是您應得的入住體驗。對於衞生和設施描述不準確的問題，我們已立即向相關部門反饋，並將加強清潔流程的核查與房態訊息的審核。您對工作人員服務態度的認可是我們改進的動力，但整體體驗的嚴重不足讓我們深感愧疚。您的反饋對我們至關重要，我們定會嚴肅整改，竭力避免此類情況再次發生。

Response from Property: 哇，看到您這麼細緻的點評，我們整個團隊都開心得不得了！😊您提到的房間乾淨整潔、床品舒適，正是我們客房阿姨們每天最用心維護的地方，您的認可對她們是最大的鼓勵！早餐能得到“家常實用”的評價也讓我們倍感欣慰，我們一直希望為旅途中的您提供一份温暖又落胃的陪伴。前台同事們的温和與高效能得到您的表揚，我們一定把這份喜悦轉達給他們！為了讓大家住得更舒心，我們其實還準備了很多貼心小驚喜哦。比如房間配備了USB快充口，讓您隨時為設備“滿電覆活”；玩了一天回來，還可以到我們的免費自助洗衣房輕鬆搞定換洗衣物。下次您再來，不妨也試試我們步行幾分鐘就能到的珠江邊散散步，吹吹江風，感受一下廣州的動人夜景。期待很快能再次歡迎您回家！

Response from Property: 哇，看到您這麼詳細的五星好評，我們整個團隊都開心得不得了！^_^您提到的前台服務態度特別好，我們一定會把這份表揚轉達給前台的同事們，這會是他們一天裏最棒的動力！早餐能得到您的認可，尤其是“好吃又不貴”的評價，也讓我們非常欣慰，我們的廚師團隊會繼續努力的！您還特別提到了我們優越的地理位置，離步行街很近，出行方便。確實，我們不僅步行幾分鐘就能到熱鬧的商圈，緊鄰珠江的區位也讓夜晚的江景格外動人。下次入住，如果您有興趣，我們的24小時自助咖啡和現做檸檬茶也隨時歡迎您來品嚐。感謝您的真誠推薦，期待很快能再次歡迎您回家！

Response from Property: 感謝您願意為我們寫下如此用心的點評！我們非常開心您能喜歡酒店的內部環境和裝修風格，也感謝您對房間清潔細節和早餐口味、種類的認可，這讓我們團隊備受鼓舞。我們一直希望為客人提供更便捷的體驗，比如酒店步行6分鐘即可到達地鐵站，方便您探索城市。另外，我們的早餐除了豐富選擇，還有現磨咖啡和鮮切水果，希望能為您開啟活力滿滿的一天。期待您的再次光臨，讓我們有機會為您提供更多驚喜！

Response from Property: 哇，感謝您這麼走心的五星好評！看到您把房間、前台、早餐、位置、採光、保潔阿姨都誇了個遍，我們團隊簡直要開心到原地轉圈了！您提到的“滴滴好叫”和“採光好無異味”這些細節，對我們來説都是超棒的肯定，我們一定會把您的表揚轉達給每一位同事，特別是那位被您點名的“超仔細”的客房阿姨！您下次再來，可以試試我們24小時自助咖啡和現做檸檬茶，隨時補充能量。另外，我們緊鄰珠江，晚上在房間就能欣賞動人夜景，或者步行幾分鐘到東湖地鐵站，去北京路逛逛也很方便。期待您的再次光臨，我們一定繼續努力，讓您的每次入住都像這次一樣舒心！