Four Points by Sheraton Guangzhou, Baiyun

Four Points by Sheraton Guangzhou, Baiyun Reviews

Four Points by Sheraton Guangzhou, Baiyun

No. 16, No. 14, Yuncheng Middle 2nd Road, Yuncheng Street, Baiyun District, Guangzhou, Guangdong, ChinaSee Hotel Details
Four Points by Sheraton Guangzhou, Baiyun
Four Points by Sheraton Guangzhou, BaiyunFour Points by Sheraton Guangzhou, BaiyunFour Points by Sheraton Guangzhou, Baiyun
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Reviews from Real Guests

9.6/10
Excellent
5168 reviews
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(5168)
Positive reviews(5052)
Reviews with photos/video(1634)
Delicious breakfast(498)
Perfect for business trips(218)
Close to metro(206)
Clean pool(165)
Great swimming pool(165)
Garden view(101)
Delicious buffet(51)
Has play area for children(35)
Negative reviews(116)
Gela Cheng
Classic King Bed Room
Date of stay: May 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jun 8, 2026
Huge thanks to Four Points by Sheraton Guangzhou for an amazing experience! The buffet is top-tier — wide variety, fresh ingredients and great flavours across local and international food options. All staff provided incredibly kind, prompt and caring service throughout my visit. Everyone was polite and helpful from check-in to dining. Really grateful for their hard work and warm welcome. 10/10, will definitely come back and recommend to friends!
Response from Property: Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. We are glad that you are satisfied with the facilities and have an enjoyable stay in our hotel. We hope to provide you with better service in the future, and look forward to your visit again.
Guest User
Premium King Bed Room
Date of stay: May 2026
Other
7 reviews
10/10
Outstanding
Posted on Jun 9, 2026
The front desk staff were friendly and provided great service. The environment was nice and very clean. Breakfast was also quite good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對廣州白雲國際會議中心越秀福朋喜來登酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Classic King Bed Room
Date of stay: May 2026
Family
5 reviews
10/10
Outstanding
Posted on Jun 11, 2026
Cleanliness: Spotless Service: Warm and welcoming Child-friendly amenities: Kids' pool, children's play area
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您入住廣州白雲國際會議中心越秀福朋喜來登酒店!我們非常開心能夠得到您的認可,並會繼續努力為您的旅程提供輕鬆舒適的居停體驗。作為萬豪國際集團佈局在華南地區的首個酒店集羣項目,廣州白雲越秀萬豪複合型酒店羣由廣州白雲國際會議中心越秀萬豪酒店、廣州白雲國際會議中心越秀福朋喜來登酒店、廣州白雲國際會議中心越秀源宿酒店以及一棟獨立的會議中心組成。酒店擁有8萬平米的嶺南園林景觀,內有一葉扁舟、盆景園、硯池園、水墨園等打卡點,一步一景,配備有健身中心、室外泳池(2026年4月15開始開放)、室內小童俱樂部和松鼠樂園。毗鄰廣州小童公園、城市規劃展覽中心和畫院,距離白雲山、體育館僅5分鐘車程。希望有機會再次與您相遇,期待您的下一次入住!
Guest User
Classic King Bed Room
Date of stay: May 2026
Couple
3 reviews
10/10
Outstanding
Posted on Jun 5, 2026
The bed was very comfortable. The breakfast spread was ample and delicious. The gym was small but had good equipment. The swimming pool looked great, but I unfortunately forgot my swimsuit. Several hotels from the same group are located together, offering a wonderful overall environment and shared access to various services. The hotel is conveniently located right across the street from Exit B/C of Metro Line 2. You can enter through the main entrance of the Sheraton next door and walk through internally to avoid the sun. The front desk staff were very welcoming and even upgraded my room to a higher floor for free. At the 500 price point, this is definitely an excellent choice.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您光臨廣州白雲國際會議中心越秀福朋喜來登酒店,並與我們分享您的精彩評論。您的滿意和認可是我們最大的動力和榮幸。獨一無二的景緻和貼心舒適的服務會一直在這裏等您,衷心期盼您再次蒞臨廣州白雲國際會議中心越秀福朋喜來登酒店!
Guest User
Classic Double Double Bed Room
Date of stay: May 2026
Business traveller
10 reviews
10/10
Outstanding
Posted on Jun 3, 2026
The hotel's decor is grand and luxurious, and all the staff are incredibly warm and helpful. They even have portable chargers available for rent, which is very convenient. The breakfast was delicious with a wide variety of options, both Chinese and Western. The room was clean and hygienic. Overall, I had a very satisfying experience and will definitely be coming back!
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for visiting the Four Points by Sheraton Guangzhou Baiyun International Convention Center Hotel and for sharing your wonderful review. Your satisfaction and recognition are our greatest motivation and honor. The unique scenery and attentive service will always be here for you, and we sincerely look forward to your next visit to the Four Points by Sheraton Guangzhou Baiyun International Convention Center Hotel!
Guest User
Classic King Bed Room
Date of stay: Apr 2026
Couple
26 reviews
9.5/10
Amazing
Posted on Jun 2, 2026
First of all: This is an excellent hotel and really worth the money. Spacious rooms with tasteful interior. The hotel gets the most important parts right: The bed is perfect, not too soft, not too hard, best pillows I had in a hotel. Second the airconditioning is working fine and quietly. Third: The shower is very nice although in the shower there were some spaces between the tiles not clean or defect. Ss this is a 5 star hotel, everything should be fixed and cleaned properly. The hotel shares the wonderful private garden with 2 other hotels of the same group which is an absolute plus and it is so relaxing taking a walk in this perfectly decorated private garden area anytime. Overall even with the minor problem a full recommendation for this place.
6/7
Response from Property: Dear guest, thank you for staying with us at Four Points by Sheraton Guangzhou, Baiyun. Great that our services have provided a comfortable stay for you. We make our best to offer you with numerous leisure entertainment options. Your accompany is the best encouragement for us. Sincerely looking forward to your next stay!
Gezibing
Classic King Bed Room
Date of stay: Apr 2026
Solo traveller
14 reviews
10/10
Outstanding
Posted on Jun 1, 2026
The room was very clean, and the hotel's ambiance was fantastic. I've already recommended it to friends and will definitely stay here again on my next visit.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you very much for your support and recognition of the Four Points by Sheraton Guangzhou Baiyun International Convention Center. Everything we do is to bring a different stay experience to every guest. We are truly touched by your satisfaction and affirmation. We will continue to work hard and be ready for you to come back anytime.
Guest User
Classic King Bed Room
Date of stay: Apr 2026
Business traveller
32 reviews
9.5/10
Amazing
Posted on Jun 2, 2026
The Baiyun International Convention Center complex features several hotels like Sheraton, Marriott, and Element, all with beautiful architectural designs. The modern, garden-style environment is even more stunning when it rains. The Sheraton we stayed at, though not a luxury hotel, was definitely five-star worthy. My only minor complaint is that the live singing performance in the lobby bar was a bit too loud at night.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for staying at the Four Points by Sheraton Guangzhou Baiyun International Convention Center Yuexiu Hotel! We are delighted to receive your positive feedback and will continue to strive to provide you with a relaxing and comfortable stay. As Marriott International's first hotel cluster project in South China, the Guangzhou Baiyun Yuexiu Marriott Complex comprises the Guangzhou Baiyun International Convention Center Yuexiu Marriott Hotel, the Guangzhou Baiyun International Convention Center Yuexiu Four Points by Sheraton Guangzhou Baiyun International Convention Center, the Guangzhou Baiyun International Convention Center Yuexiu Element Hotel, and a separate convention center. The hotel boasts 80,000 square meters of Lingnan-style garden landscape, featuring photo spots such as a small boat, bonsai garden, inkstone garden, and ink painting garden, offering picturesque views at every turn. It also features a fitness center, an outdoor swimming pool (opening April 15, 2026), an indoor kids' club, and a squirrel playground. Adjacent to Guangzhou Children's Park, the Urban Planning Exhibition Center, and the Art Academy, it is only a 5-minute drive from Baiyun Mountain and the stadium. We hope to have the opportunity to meet you again and look forward to your next stay!
Anonymous User
Classic King Bed Room
Date of stay: Apr 2026
Business traveller
21 reviews
4.0/10
Posted on May 22, 2026
Under the expectation, unfriendly female night staffs. Lack of responsibilities, the only man who speak English did well. Overrated Hotel,
Response from Property: Dear guest, thank you for staying at Four Points by Sheraton Guangzhou, Baiyun and taking the time to provide us your review. Pleased accept my sincere apologies concerning your unpleasant experience. Your comment has already shared with our team members. we strive to provide a superior service experience for every customer. Therefore you feedback is very important for us to keep improving. We hope to have the pleasure of welcoming you back again soon to our hotel in order to show you our true service standards.
panmax18
Classic Double Double Bed Room
Date of stay: Apr 2026
Business traveller
53 reviews
10/10
Outstanding
Posted on May 21, 2026
Stayed for three nights for a conference and had a very comfortable experience. There are plenty of great restaurants nearby. The delivery robot could bring food straight to my room, which was a nice touch. The breakfast was incredibly delicious and offered a wide variety of choices. I also really appreciate that they helped me mail back an item I left behind. Many thanks!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您光臨廣州白雲國際會議中心越秀福朋喜來登酒店,並與我們分享您的精彩評論。您的滿意和認可是我們最大的動力和榮幸。獨一無二的景緻和貼心舒適的服務會一直在這裏等您,衷心期盼您再次蒞臨廣州白雲國際會議中心越秀福朋喜來登酒店!
Beiergelaidesa
Classic Double Double Bed Room
Date of stay: Apr 2026
Business traveller
19 reviews
10/10
Outstanding
Posted on May 18, 2026
Before checking in, I specifically contacted the hotel to request a quiet room, and it was absolutely fantastic! The soundproofing was exceptional, exceeding my expectations. I highly recommend it. The surrounding area of the hotel is also lovely and not noisy at all. This is probably one of the best hotels I've stayed at in China.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you very much for your support and recognition of the Four Points by Sheraton Guangzhou Baiyun International Convention Center. Everything we do is to bring a different stay experience to every guest. We are truly touched by your satisfaction and affirmation. We will continue to work hard and be ready for you to come back anytime.
wordler
Classic King Bed Room
Date of stay: Apr 2026
Family
6 reviews
10/10
Outstanding
Posted on May 17, 2026
The hotel's location is good, close to Baiyun Mountain, and not far from the airport. It's just a five-minute walk to the subway. There were many Didi (ride-hailing) cars readily available right outside the hotel, probably because it was off-peak season, so ride-sharing was on-demand. The hotel operator and front desk were really helpful. My flight to Guangzhou was delayed, and I was very happy with the room retention service when I called the operator. When I checked out, both the operator and front desk assisted with an extended stay, and the service was excellent. The room facilities are good; the high bed with its mattress was very comfortable. The housekeeping staff even left extra bottled water for us after noticing we drank a lot.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for choosing the Four Points by Sheraton Guangzhou Baiyun International Convention Center. We are delighted that you had a pleasant stay. The hotel is conveniently located next to Baiyun Cultural Square Station on Guangzhou Metro Lines 2 and 12, and adjacent to the Guangzhou Baiyun International Convention Center, Guangzhou Children's Park, and Guangzhou Urban Planning Exhibition Center. It is only a 5-minute drive from Baiyun Mountain 5A Scenic Area, Guangzhou Gymnasium, No. 5 Hangar Shopping Plaza, and CapitaLand Mall, and a 30-minute drive from Guangzhou Baiyun International Airport. This convenient location provides a comfortable and superior environment for your business and leisure travel. We look forward to your next visit and will spare no effort to create an even more comfortable and unforgettable experience for you.
Anonymous User
Classic Double Double Bed Room
Date of stay: Apr 2026
Solo traveller
4 reviews
10/10
Outstanding
Posted on May 18, 2026
The hotel is incredibly quiet, and they even have live music in the evenings. As a solo traveler, enjoying a cocktail here didn't feel lonely at all. The hotel grounds are expansive and perfect for a leisurely stroll in the evening. The food is also excellent, and it's conveniently located close to both the airport and the city.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您入住廣州白雲國際會議中心越秀福朋喜來登酒店!我們非常開心能夠得到您的認可,並會繼續努力為您的旅程提供輕鬆舒適的居停體驗。作為萬豪國際集團佈局在華南地區的首個酒店集羣項目,廣州白雲越秀萬豪複合型酒店羣由廣州白雲國際會議中心越秀萬豪酒店、廣州白雲國際會議中心越秀福朋喜來登酒店、廣州白雲國際會議中心越秀源宿酒店以及一棟獨立的會議中心組成。酒店擁有8萬平米的嶺南園林景觀,內有一葉扁舟、盆景園、硯池園、水墨園等打卡點,一步一景,配備有健身中心、室外泳池(2026年4月15開始開放)、室內小童俱樂部和松鼠樂園。毗鄰廣州小童公園、城市規劃展覽中心和畫院,距離白雲山、體育館僅5分鐘車程。希望有機會再次與您相遇,期待您的下一次入住!
Aishili
Classic Double Double Bed Room
Date of stay: Apr 2026
Other
7 reviews
9.0/10
Great
Posted on May 14, 2026
Excellent five-star service, the environment is clean, and the dining and room facilities are all top-notch. It's quiet and convenient, with a great location. If I had to nitpick, it would be that the hand soap wasn't refilled promptly, but the front desk responded quickly to my feedback and resolved this minor issue in just two minutes.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您光臨廣州白雲國際會議中心越秀福朋喜來登酒店,並與我們分享您的精彩評論。您的滿意和認可是我們最大的動力和榮幸。獨一無二的景緻和貼心舒適的服務會一直在這裏等您,衷心期盼您再次蒞臨廣州白雲國際會議中心越秀福朋喜來登酒店!
Guest User
Classic Double Double Bed Room
Date of stay: Apr 2026
Family
9 reviews
10/10
Outstanding
Posted on May 9, 2026
The front desk staff were super friendly, and they even have a robot that delivers takeout! The hotel itself is quiet and spotless, with great attention to detail. My entire stay was incredibly comfortable. I'd definitely choose this place again next time I'm in town.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for visiting the Four Points by Sheraton Guangzhou Baiyun International Convention Center Hotel and for sharing your wonderful review. Your satisfaction and recognition are our greatest motivation and honor. The unique scenery and attentive service will always be here for you, and we sincerely look forward to your next visit to the Four Points by Sheraton Guangzhou Baiyun International Convention Center Hotel!