Four Seasons Hotels in Guangzhou

This time we chose the Four Seasons for our family trip, and honestly, it was a bit underwhelming. The facilities are indeed excellent, with great attention to detail, and the housekeeping staff was responsive and very polite. I had originally booked a Deluxe City View Twin Room. The front desk offered an upgrade to a room with a view of the Canton Tower for an extra 699, so I casually asked if a free upgrade was possible. Their response felt very stiff; they said no, stating that you only get the Canton Tower view if you upgrade. To be honest, when I stayed at the Rosewood, I booked a room directly facing the Canton Tower, so it's not like I haven't seen it before. Since I was already there, I was fine with paying the extra, but their rigid response left a bad taste in my mouth. I didn't experience any of the concierge service that others mentioned in reviews; I guess they were just too busy due to the National Day holiday. What was even more unbelievable was the F&B department. We had two breakfasts included. My husband went down alone to eat and tried to pack some for me. A server from the F&B department not only lectured him but also stared intently, which was a first for me. I mean, we had two breakfasts included! This kind of service is just *fantastic*... The two stars I gave for service are solely for the housekeeping department.