Tru by Hilton Grove City Columbus

Very friendly staff

This is a nice property with a better-than-expected breakfast buffet. The staff was professional and helpful. The room was small-ish, but clean and nice. There isn't a lot of storage, but they have a fridge, blow dryer, and an iron for use. The bed was comfortable, but the pillows were inadequate. The bathroom had a faucet that wasn't caulked down. It was still usable, but I had to hold it in place in order to use it. All in all, it was a good experience despite the oddities.

Literally the friendliest staff with a welcoming environment. I was so impressed with this hotel, I look forward to staying again.

Clean rooms, staff was super friendly and the options for food and beverage in the lobby was a nice perk!

Ethan at the front desk was excellent and sorted out a situation I had perfectly!

The room was severely neglected. My daughter went to turn down her bed and there were clipped nails and hair on the sheets and a stain. They gave us sheets to change both beds. Nightime clerk was awesome. Daytime clerk Duran was horrible. Brushed us off. Didn’t even look at pics we had. Breakfast was mediocre at that. We have stayed here a year ago and it was a great stay.

Reservation was for family and they all reported: comfortable environment, comfortable bed, and quiet.

This place was super nice and clean The room had a very small desk I was trying to work on my computer with an extra monitor and it was a little bit snug but other than that it was awesome. What's strongly recommend it to anyone as long as you don't need a desk big enough for your laptop and an extra monitor and a keyboard

Very clean, common area and breakfast area very nice. Room wasn’t huge but for a night or two it was just fine.