Sunstar Hotel & Spa Grindelwald Reviews

Response from Property: Dear Valued Guest,thank you very much for your wonderful review.We are truly delighted to hear that you felt so comfortable with us and that the warm, homely atmosphere of your room contributed to such a pleasant stay.It is especially wonderful to know that our terrace and its breathtaking panorama became one of the highlights of your experience. The ever changing beauty of the mountain landscape, from the first morning light to the peaceful evening atmosphere, creates a truly unique moment at every hour of the day.Your kind words are a great pleasure for our entire team and a wonderful confirmation that we are creating not only stays, but lasting memories in the magnificent surroundings of Grindelwald.We look forward to welcoming you back for another unforgettable experience.Your Sunstar Grindelwald Team

Response from Property: Dear Valued Guest,thank you very much for your amazing review and your enthusiastic comments. We are truly delighted that you enjoyed the exceptional location of our hotel.The spectacular mountain views, the close proximity to the First cable car, the convenient access to the railway station, and the private balcony all contribute to a memorable Alpine experience. It is wonderful to know that you appreciated both our beautiful surroundings and the comfort of your stay.We would be delighted to welcome you back to Sunstar Hotel Grindelwald and create even more unforgettable memories in the heart of the Swiss Alps.Your Sunstar Grindelwald Team

Response from Property: Dear Valued Guest,Thank you very much for your outstanding review and your generous compliments.We are truly delighted that every aspect of your stay exceeded your expectations.It is wonderful to know that you appreciated our shuttle service, the welcome drink, your spacious room with its spectacular view, and our exceptional location right next to the First cable car. We are equally pleased that our abundant breakfast provided the perfect start to your days in the Swiss Alps.We would be honoured to welcome you back to Sunstar Hotel Grindelwald and create another unforgettable Alpine experience for you.Your Sunstar Grindelwald Team

Response from Property: Dear Valued Guest,thank you very much for sharing your impressions with us. We are delighted to hear that you enjoyed the spectacular views and experienced our team as friendly and helpful. These are exactly the memories we hope our guests take home from their stay in Grindelwald.We also appreciate your comment regarding the room amenities. We have deliberately chosen an elegant and functional interior that reflects the authentic alpine character of our hotel. At the same time, we continuously refine our offering to create an even more memorable guest experience.We would be delighted to welcome you back and inspire you once again with the unique atmosphere of Sunstar Grindelwald.Your Sunstar Grindelwald Team

Response from Property: Dear Guest,your words feel like an enthusiastic exclamation straight from the mountains, vivid, direct, and full of energy. These are exactly the impressions we love.We are especially delighted that our location became such a highlight for you. When the First cable car is just steps away and the station is effortlessly reachable, travel takes on a wonderful sense of ease that completes the entire experience.We truly hope to welcome you back again soon for more unforgettable moments between peaks, pleasure, and refined relaxation.Your Sunstar Grindelwald Team

Response from Property: Dear GuestThank you very much for your outstanding review and your wonderful feedback! We are truly delighted to hear that you considered your stay with us the best of your entire trip to Switzerland. We are especially pleased that you enjoyed our warm service, the welcome drinks, and our bar with its stunning mountain views.We also greatly appreciate your kind words regarding cleanliness, the cozy room design, and our convenient location. Such positive feedback is a great motivation for our entire team.We sincerely hope to welcome you back again soon for another unforgettable stay.Your Sunstar Grindelwald Team

Response from Property: Dear Guest,thank you very much for taking the time to share such a wonderful review with us! We are truly honored to hear that our hotel was your favorite during your trip to Switzerland.Being able to enjoy the breathtaking views of the Alps right from your room and during breakfast is indeed a unique experience, and we are delighted that you appreciated it so much. It is also fantastic to know that you loved our breakfast selection especially the croissants. Our kitchen team will be very happy to hear your kind words.We are also pleased that our convenient location directly opposite the entrance to First Mountain made your stay even more enjoyable and effortless.We look forward to welcoming you and your family back again soon for another memorable stay in Switzerland.Warm regards,Your Sunstar Grindelwald Team

Response from Property: Dear Ting Ying Goh,thank you very much for your fantastic review and the beautiful picture.We are so delighted that you enjoyed your stay with us and hope to welcome you back for another unforgettable stay with us.Kind regardsYour Sunstar Grindelwald Team

Response from Property: Dear Guest,Thank you very much for your wonderful review and for sharing your beautiful photos. We are delighted that you enjoyed the spectacular scenery and our central location right next to the First cable car station, which makes exploring the mountains so easy.It is also great to hear that our front desk team was able to assist you with parking and make your arrival smooth and comfortable. Your kind words about their attentive service mean a lot to us.We truly appreciate you highlighting the nearby restaurants as well – discovering the local dining options is always part of the Grindelwald experience.Thank you again for sharing your experience and photos. We hope to welcome you back for another memorable stay in the mountains.Kind regards,Your Sunstar Grindelwald Team

Response from Property: Dear Hanie,Thank you once again for your beautiful review and for taking the time to share your photos with us. It truly means so much that you captured and shared those special moments from your stay.We are absolutely delighted that your visit was such a memorable experience and that your birthday celebration felt meaningful. Knowing that the small surprise in your room brought a smile to your face is exactly why our team puts such care into these personal touches.Your photos are a wonderful reflection of your time with us, and we are grateful that you chose to share them. It is always a pleasure to see our hotel through our guests’ eyes.We hope to have the honor of welcoming you back for many more special occasions and unforgettable memories.With warmest regards,Your Sunstar Grindelwald Team

Response from Property: Dear valued guest,Thank you very much for your review and for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us.We would be delighted to welcome you again on your next visit.Your Sunstar Grindelwald Team

Response from Property: Dear valued guestThank you very much for your excellent review and for sharing your experience with us. We are delighted to hear that you enjoyed your stay and that the convenient location, with easy access to the Coop supermarket and many nearby restaurants within walking distance, made your visit even more comfortable.We also appreciate that you took the time to upload a photo, and we are glad that you were able to capture a nice moment from your stay.We would be very happy to welcome you again in the future, and we hope that your next visit will be just as enjoyable.Your Sunstar Grindelwald Team

Response from Property: Daer Edwin,Thank you very much for your wonderful review and for choosing to stay with us. We are truly delighted to hear that you enjoyed your experience and that you felt satisfied with the facilities, cleanliness, surroundings, and service. Your kind words about our friendly and helpful team are greatly appreciated and will be happily shared with everyone.We are also grateful that you took the time to leave a photo, and we are glad that you captured a memory of your stay with us.It would be our pleasure to welcome you back again in the future, and we look forward to providing you with another excellent experience.Your Sunstar Grindelwald Team

Response from Property: Dear Valued Guest,thank you for taking the time to share your experience with us. We are delighted that you enjoyed the spectacular views from your balcony, our breakfast and the beautiful terrace. Your kind words about the patience and friendliness of our reception team are also greatly appreciated.At the same time, we sincerely regret that your suite did not fully meet your expectations. We take your comments regarding the lighting and the unpleasant smell you experienced very seriously. Feedback like yours helps us continuously review our quality standards and identify areas where improvements are needed. We will ensure that our technical team investigates these points without delay.Our pricing reflects our commitment to a premium positioning and is based on the Swiss standard of living. Internationally, our rates may appear higher because the Swiss franc is a particularly strong currency and many other currencies have lost value in recent years. Our ambition is to complement this with genuine hospitality, a unique location and a memorable guest experience.We would be delighted to welcome you back in the future and provide you with the exceptional stay we always strive to deliver.Your Sunstar Grindelwald Team