194 Pacific Hwy, Greenwich, New South Wales, 2065, AustraliaSee Hotel Details
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1 night
Reviews from Real Guests
8.9/10
Very good
44 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location8.8
Amenities8.7
Service9.0
Cleanliness9.0
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All reviews(44)
Positive reviews(41)
Reviews with photos/video(4)
Clean and tidy(10)
Great service(10)
Great location(8)
Negative reviews(3)
Elisha Marie
Date of stay: Nov 2025
Couple
3 reviews
9.0/10
Great
Posted on Jan 2, 2026
New name is now Mercure Hotel. Bus stop is across the hotel and just a few stops away to the Metro and Trains. A bit dated bathroom, our shower drains super slowly. Very spacious room though. Cafe on the ground floor also served good food and was convenient.
Guest User
Date of stay: Aug 2025
Couple
1 reviews
3.0/10
Posted on Sep 28, 2025
The rooms are stinky and it’s not same room as shown in pictures. It’s 4.5 stars rating in google or trip.com but you can realize once you stay there, misleading stars.
The front desk lady was so rude and didn’t help us to refund our money for the second day, over all it’s terrible place because it’s not base in reality.
Anonymous User
Date of stay: Aug 2025
Business traveller
92 reviews
10/10
Outstanding
Posted on Sep 27, 2025
This hotel offers fantastic service! The front desk staff were warm and efficient during check-in, and the room was clean and tidy with comfortable bedding. The staff were always available when needed, proactively helped with luggage, and even provided a welcome fruit basket. My stay was incredibly comfortable, and I highly recommend it!
Original TextTranslated by Google
Response from Property: Thank you so much for a wonderful review and we are very happy being appreciated. We hope that we will welcome you back soon!Warm regards.
Guest User
Date of stay: Mar 2025
Couple
1 reviews
10/10
Outstanding
Posted on Apr 24, 2025
A great stay, was pleasantly impressed by the quality of the hotel, its rooms and public spaces. Will definitely stay there again and would highly recommend it to family and friends.
Walkabout_Sista
Date of stay: Feb 2025
Business traveller
15 reviews
10/10
Outstanding
Posted on Mar 14, 2025
Staff always friendly, easy check in, centrally located to where I need to be and clean
Guest User
Date of stay: Sep 2025
Business traveller
1 reviews
10/10
Outstanding
Posted on Oct 4, 2025
They are friendly and accommodating
Guest User
Date of stay: Sep 2025
Solo traveller
5 reviews
10/10
Outstanding
Posted on Nov 5, 2025
Fine. It’s cost-effective.
Aliyy
Date of stay: Sep 2024
Travelling with friends
1 reviews
5.5/10
Posted on Oct 19, 2024
The location is good, there is a Coles nearby, walk around 15 minutes to there. The receptionist at front desk is inadequate, which we had to wait for 5 to 15 minutes for check-in or request for extra supplies. And the room soundproofing is poor.
Liza candy
Date of stay: Aug 2024
Solo traveller
23 reviews
9.0/10
Great
Posted on Sep 23, 2024
Clean and convenient. Had everything needed for a short stay.
Guest User
Date of stay: Mar 2024
Couple
1 reviews
8.5/10
Very good
Posted on Apr 28, 2024
Front Desk staffs were very helpful and happy with their service. Unable to comment on the food since we did not have it in the hotel.
Will definitely recommend my friends if they go to Sydney for holidays even though is not that close to the train station.
Guest User
Date of stay: Aug 2025
Family
3 reviews
10/10
Outstanding
Posted on Nov 28, 2025
Good.
Response from Property: Thank uyou very mcuh for your feedback and we appreciate it very much. We hope to welcome you back again soon.Warm regards.
M255543****
Date of stay: Sep 2025
Travelling with friends
3 reviews
8.0/10
Very good
Posted on Dec 10, 2025
It was pretty good. We were lucky enough to get the largest room in the corner, which even had a courtyard. It was kind of like a suite, and definitely worth the price. The location wasn't too remote either, making it convenient if you have a car.
Original TextTranslated by Google
Response from Property: Thank you for feedback and we look forward to welcoming you again.Warm regards.
Anonymous User
Date of stay: Oct 2025
Family
5 reviews
8.0/10
Very good
Posted on Nov 26, 2025
Nice hotel, bus stop right in front or about a 10-minute walk to the train station.
Original TextTranslated by Google
Response from Property: Thank you so much for your wonderful feedback and we appreciate it very much. We hope that we will welcome you back soon!Warm regards.
1390101****
Date of stay: Jul 2025
Couple
7 reviews
8.0/10
Very good
Posted on Aug 31, 2025
The hotel is functional, but the facilities are rather basic, with an industrial feel. The wait staff were a bit arrogant and unhelpful. It's also quite far from the subway, so public transportation is limited. The experience was less than satisfactory.
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simonding
Date of stay: Jun 2025
Business traveller
56 reviews
8.0/10
Very good
Posted on Aug 9, 2025
The room was nice. While the price isn't comparable to hotels in China, it's generally acceptable for Sydney. It's quite a distance from the airport, so it's best to drive if you want to stay here. Otherwise, it's not very convenient. The business district is nearby, so unless you have business nearby, it's best to stay there. It's not very convenient for tourists.