Best Western Greenville Inn

The room smelled like smoke. The sheets were ripped. The floor was dirty, needed to be cleaned & vacuumed. The shower had a used bar of soap sitting in the corner.

Check in was great, day shift rude, night shift rude, evening shift was great at front desk. Tried to call directly the week before to make reservations and the dayshift manager was rude. So made them on here. Breakfast was good. Stayed here last yr about 8 times and did not receive the same great hospitality this year as last.

Bathtub was really dirty. Breakfast over at 9 on a sunday. Comfort had blood stain on it. Cleaning people did understand any English. Cleaners knocked on the door at 9AM to see when we were leaving. check out was 11AM. Very shabby for a BW, and plenty of other places to stay there. Gal at the check in was great.

My only negative is that my room key deactivated at 9 am and check-out wasn't until 11 am. It didn't create a mojor inconvenience as we were leaving early any. I discovered this because I had to let my wife in when she returned from breakfast. The person in the lobby said that this happens T times even though the keys are set to deactivate at 11 am.

Booked a non smoking room which completely smelled like smoke. They let you know it’s a $200 charge to smoke in room but as bad as it smelled I don’t know how they could honestly tell. I went to Walmart and sprayed the whole room down with febreeze which helped a lot. Toilet was not bolted down correctly so it moved when you sat down. Bed was comfy and room was clean.

Room was clean and pleasant. Daily cleaning was excellent. Overall very nice stay. Stayed 4 nights and found it very comfortable will definitely stay there again next year. Did not however like the accessibility from the Highway. No fault of the establishment but the entrance can be frustrating.

Pleasantly surprised with Best Western stay. I purposely avoided bookings at Best Western in the past, however there seems to have been a change for the better. I will definitely consider staying at BW in the future.

This was our second time staying at this hotel. Everything was great both times. Beds and bedding are super nice.

The counter person was friendly and competent, but it was the beginning of the evening rush and she was the only person there. I had reserved a non-smoking king room and, when I opened the door, the reek of smoke prevented me from even going in. I had to wait while she checked in 2 more guests before I could get a room change. After that, things were smooth. The room was clean and tidy as were the public spaces. I didn't get a chance to use the pool, but it looked nice. One caveat -- if you are traveling with a pet, be sure to let the hotel know. Apparently ********** doesn't have a way to pass that one. Despite being pet friendly, they do charge a $25 pet fee which I suppose is reasonable