Greely Hotels & Accommodations

Our family of 4 needed a hotel near the airport between connecting flights so our expectation was not high. We always had good experience with other Hampton Inns so this was just an easy choice, assuming a known quality hotel and also close to the airport. The Good about this hotel - 1. close to airport 2. free shuttle (details to follow) 3. has a couple restaurants just across from the parking lot if you don't want to venture out too far 4. check-in was quick The Bad - 1. Free shuttle only starts at 6am so if you need to catch an early flight you'll need to find a taxi. In our case, we had to pre-book a taxi the night before because we needed to get to the airport at 4:30am. 2. The hotel shuttle was just a plain white van with no signs indicating it's for Hampton Inn. Driver was not in any kind of uniform and when I knocked on his window trying to inquire, he came out and yelled 'What's going on'. Well not exactly what I expect a hotel shuttle driver to identify himself that way. When I asked if he's from Hampton Inn the answer was yes. But in retrospect any random guy can give me the same answer and we just kinda need to trust that driver that he's a legitimate Hampton Inn shuttle driver. The whole short trip to the hotel we were wondering if we would end up getting mugged. Just not a good feeling and I think the hotel can handle this a lot better, how hard is it to give this driver an uniform with a hampton inn logo, or print a hampton inn logo on a piece of paper and put it on the dashboard. At least something to make your shuttle and driver look a little bit more legitimate and make your guests feel a little bit safer. 3. As mentioned earlier we pre-booked a taxi to pick us up at 4:15am, turns out the front desk forgot to book it for us. When we got down to the lobby and looked for the taxi, that's when the front desk guy realized he forgot about it. So we waited for another 10-12 mins for the taxi to come. (taxi fare from hotel to airport was less than $20) 4. Not all electric outlets are working, in our room the one attached to the side table lamp didn't seem to work. Had to search high and low to have enough outlets to charge 4 phones and 4 apple watches. The Very Bad - The mattress was the absolute worse, I have never stayed at a Hampton Inn that have mattresses that dip down about 2 inches and with no support whatsoever. I'm not a big person, but my husband is so the whole night I was sinking and rolling to my husband's side. All I needed was a few hours of sleep between flights and I could not get that because of the mattress. Tossing and turning the whole night and could not find a good position. My back was hurting the next day like I was sleeping on an absolute garbage mattress the night before. We did not use the free breakfast, coffee wasn't ready during our stay, no other amenities were used. The poor rating is given based on the fact that everything we needed for a short stay in this hotel fell far sho

With a stay at Cheerful and Modern in Ottawa (Gloucester), you'll be within a 15-minute drive of Carleton University and Rideau Canal. This guesthouse is 12.4 mi (19.9 km) from Parliament Hill and 15.1 mi (24.4 km) from Canadian Tire Centre.This guesthouse offers designated smoking areas.Featured amenities include luggage storage, laundry facilities, and lockers. Free self parking is available onsite.Make yourself at home in one of the 3 individually furnished guestrooms, featuring refrigerators and microwaves. Prepare your meals in the shared/communal kitchen. Wired and wireless internet access is complimentary, while 55-inch Smart televisions with digital programming provide entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.

Had a little wobble at the beginning, when the room I was given had a giant crack across the window; however the issue was resolved quickly and professionally. The replacement room was excellent and while the tv remote was non functional, I was able to have it swapped out quickly and with no fuss for a working remote. The restaurant was fine, and while a little pricey, was tasty. Cleanliness of all common areas and the room itself was top-notch. Next to the Ottawa airport, so super-convenient for travelers, and I never heard a thing from outside so the sound dampening is excellent. I would definitely stay here again.

We had an extended stay here recently, our first vacation in over two years, and it was wonderful! The front desk personnel were unfailingly polite, friendly, and quick to answer any requests. The hot cooked breakfast was a treat every morning, with plenty of choices, and always lots of tables to sit at. The hot items were different each day and the food was replenished quickly, even when there was a large team of athletes staying there. We opted to have housekeeping come in every three days, and that worked well. The room was quiet-we could not hear our neighbours. We travel a lot, and this kind of soundproofing is not the norm. The hotel is 7 minutes from the airport, and we could see the planes from the windows, but not hear them. Couldn't hear the traffic either-our windows faced out to a major road. The location made the hotel a good base for day trips, and even going downtown only took 15-20 minutes, at most. The bed was comfy, and we appreciated the black out blinds, and the TV's in both rooms! Our only complaint (and this is being picky!) was that there was no TV guide. We loved the big fridge, because we ate all our meals in, and there were plenty of dishes, and even a dishwasher. Also liked the fact that there are guest laundry facilities. We used the shuttle (free) on our return to the airport, and even though the driver had pickups at another hotel, he was prompt and speedy. We would definitely recommend this hotel, and will be looking for this brand in other places we travel to. It wasn't the cheapest, but it was worth the cost.

I rarely stay in hotels however I came to Ottawa to celebrate a kilometerstone (milestone for Americans ;-) birthday and decided to splurge a little. I was able to talk a friend into coming with me. I first saw this hotel on TripAdvisor, went to their own website and found I could book 4 nights for $119/nt. I spent about an hour looking around some of the big Internet travel sites and found the exact room promoted on one of them for $89! I called the hotel and asked if they price matched. After about 10min of them looking online to find the promo I was looking at, the shift supervisor approved the match! I had to agree to pay for all 4 nights whether I used them or not. I didn't care because I was coming! The location is GREAT, next to TransCanada/417 highway. That was very convenient as I had to drive to Carp the next morning and that was the highway I used. I was on that expressway 2 minutes after leaving the hotel! Check in was fast and efficient. The person checking me in was confused when I told her I was on a $89 promo, she had not heard about it but eventually found some notes on my reservation in the computer. Even though there was free parking, I wanted to leave the car at the hotel most days and take public transit downtown. I had heard even with the government shut down, parking was scarce and expensive in the city center. On check in I happened to ask how close a bus stop was to take us downtown as I wanted to do the double deck Grayline tour on Sunday and Monday. The desk clerk said I didn't need to take the city bus as the double deck bus picked up their guests every morning at 9am at the hotel! BONUS! I'm glad I asked. Our room was on the fourth floor and included two very comfortable Queen beds with 7” mattresses and fluffy comforters, a very nice bathroom, 40” LCD TV, small refrigerator, microwave and coffee maker. They also had WiFi that worked great! There was only one ceramic cup and one plastic cup for the first night, we would have liked two ceramic cups but it was too late to call down and ask. Both my friend and I noted how quiet the surroundings were. Almost the entire floor had booked rooms for two nights but we didn't hear much noise. Also, we were on the back side of the hotel not facing the street or highway so that may have contributed to it. If I were to return, I would ask for a first floor room on the same side of the hotel as each had direct access to the parking lot. Although the room was very clean and comfortable, there were not enough electrical plugs and the only available one to plug in my cell phone and computer was so worn out that the cables would not stay in the plug. I always bring extra cables, I had a long extension that ran from near the head of my bed to the table at the other end of the room. Without it, I would not have been able to charge my devices. One thing that would help is a USB hub of some sort on the night table - maybe a hotel lamp with USB hub built in. That would hav

This hotel is pretty old and it shows, but the room was quite pleasant and spacious and the bed was comfortable. Loved that there was a room air filter machine plus an internal AC unit, though it didn't work terribly well. There was also a white noise machine which was lovely. The bathroom is super-small and the only disappointment during our stay. The staff was very solicitous and professional. Did not enjoy having to pay for parking over and above the cost of the room (that was a surprise), but I guess downtown hotels can command these fees. All in all a very pleasant stay, and I would book again if I could get a deal through Trip.com (rack rate is very pricy).

We only stayed for 2 nights (Thursday and Friday), and HIGHLY recommend for the rooms. The included breakfast is ridiculous. The breakfast room needs to be double the size to accommodate the number of guests that are trying to either - get their breakfast OR try and find a table to eat their breakfast. The model they have is NOT efficient for how busy this hotel is. Toast your own bread (it takes 3 times through to get it a bit brown) and make your own waffles?? no no no. When there are 20 people lined up, have your staff make a batch of toast and a batch of waffles and put them in warming trays. Just my thoughts. We would stay again, but would skip the breakfast and head to Denny's.

my original review is at the bottom, because Tripadvisor does not allow edits to reviews or updates (seems ridiculous to not have that feature) I wanted to update. Review is still not perfect as they are still doing renovations and the actual exp I had but once renovations are done this will be a great place to stay 5 stars. management contacted me and was very apologetic about the stay and offered wonderful incentives to make up for the experience I had. they are very open and fair and will try to do the right thing to correct a situation. should you experience something unfortunate at this hotel know that management will take it seriously and truly cares about making things right. I now trust this place completely and feel comfortable knowing anyone I direct here will have their expectations met. I can't mention enough about the staff! Other hotels should start poaching these employees or figure out the training they go though or management techniques. It is NOTICABLE how switched on and caring the staff is. You'll have to go to find out what amazing staff this place has they truly make you feel welcome and seem truly happy to be working there. -original review After a long drive to get to a hotel room that has a horrible musty smell is one thing that could be tolerated. I’m not a fancy person and was debating if I could just deal but when my partner stepped on some spikes from the carpet that was enough to be done. The protector ***** that normal places have from the room to the bathroom tile was missing. Further to that I scraped my hand on one of the exit doors that had some rusty metal from previous holes that were made in it. I would not think this place is safe for kids at all based on how much danger seems to be everywhere. If you must book considering they were doing renovations demand that you are put in a renovated room or don’t go. Fine if desperate to not sleep in your car but it literally is the bottom of the scale of what one would expect from a hotel.

Very clean! Nice sized room and nicely decorated. Beds comfortable. Breakfast had a good selection. Coffee and tea all day. Coffee maker in room. The only complaint is that when entering the ”entrance” sign is at the exit. It is a one way and makes no sense where they put the sign. Underground parking which is great for cold Ottawa winters. Just go right up from your parking spot.

I checked in with my students today, March 4th, at 3:45 pm today for one night stay and was told ros we booked were not ready and we waited 30 mins to get checked in. I went to the fitness center at basement and water bottle on drinking machine was empty, so I told staff to change water. He did take the water bottle and never came back with filled water bottle. I went back to my room at 416 to shower and found that draining the bath tub was blocked. So I called front desk and she told me that plumber would come to fix the drain. I waited for 30 mins and nobody showed up and I had to call again. 10 mins later, the guy came with a machine. He told me that he took out lots of hair and it would work and left. I took a shower 10 mins ago and found that water still sat without draining properly. It was almost midnight and I had to shower with water in the bath tub. Anyway, it was frustrating for the service. The facility is pretty new, but the service is really not up to the basic standard at all