Bastide Saint Antoine - Relais & Châteaux

We are local residents near the Bastide Saint-Antoine in Valbonne and have long been familiar with its reputation, especially with Chef Jacques Chibois at the helm. Eager to celebrate a special occasion, we booked a night at the Bastide for February 14th, making our reservation well in advance. Upon arrival, we were warmly welcomed by both the concierge and car valet, whose service was exemplary. Unfortunately, our experience at the restaurant did not meet expectations. Despite our early booking, we were seated in the breakfast room rather than the main restaurant, which was already full. The menu's originality and the combinations of flavors were underwhelming and did not reflect what one would expect from a Michelin-starred establishment. Additionally, the wine list was limited, offering only seven white wines, and when I ordered two glasses of champagne, we were served from an arbitrary bottle without any choice provided. As someone who has always trusted Relais & Châteaux to deliver refined experiences, I found this visit did not offer good value for money and, regrettably, I cannot recommend Bastide Saint-Antoine based on this experience.

My husband and I have stayed here many times. We have enjoyed both the modern suites and the provincial suites. We love the provincial. This Bastide lends itself to the provincial southern feel and the rooms are appointed as such.

I had such a wonderful time with my husband here! The property is so beautiful. The room was very clean, cute, and peaceful. We had room service instead of going to the restaurant, and the meal was incredible. I highly recommend going to the breakfast buffet because that was amazing!

What a huge disappointment, but then again perhaps we should have anticipated this given that they never replied to several emails we had sent a month before arrival. We had reserved a suite as on their website site it showed a beautiful contemporary one. Unfortunately ours was nothing like that at all. Ours was vintage Provencale style and with a very weird layout. The small bathroom was off the bedroom but the toilet and bidet were in another room accessed through a small closet-sized room that had the coffee machine, and off the living room. There was a balcony that had a small view of the valley, but almost all just roof tiles, plus the handle to open the door to it didn’t work properly. The lights in the living room flickered. One sink had a large crack in it. Another thing that I do not expect in a supposedly 5 star property is hangers that clip into the hooks. The WiFi was poor. The shower is small and the drain kept clogging plus it takes ages for hot water to come. The toilet seat was loose. They did however let us check in very early as the suite had not been occupied the night before. We stayed in another Relais & Chateaux property on this trip and it too had problems. In future we will avoid this chain.

We booked a suite for 3 nights(£400 per night) to include breakfast (£40)pp each day. Room 11, tired, wicker balcony chairs falling apart. Cracked sink, cracked bathroom tiles,. Balcony overlooking large Air con unit. Breakfast sparse, cereals , fruits etc with pre cooked fried eggs. Reluctance to cook fresh fried eggs!! Dinner menu so limited.. set menu upwards 90 euros. one course from 3 set menus.. prices for each dish 45 - 55 euros! Dated food and poor quality. Head waiter extremely rude.. we don't drink, no alcohol free beers etc.. only given a mocktail.. prune juice with red fruit ..awful. Plastic flower display outside the breakfast room. Pool with broken sun umbrellas, tiles by pool chipped and dangerous. A terrible experience of Grasse and a Relais et Chateaux hotel....we expect much much better!! Needless to say the reception did not ask us if we had enjoyed our stay!

Greater variety (for English speaking channels) on TV, but everything else about the hotel by far out weighed such a miner irritation. The Staff are attentive and friendly, accommodation excellent, restaurant superb. We had a wonderful 4 days.