Comfort Inn Hotels in Grapevine

The environment is very good, like

Just near the airport, very convenient, clean and tidy, cost-effective. The only downside is that breakfast is as simple as other convenient hotels, but it is too simple, even sausage, scrambled eggs.

My son has lost his AirPods on the room, issue was reported to the Front Desk on Sunday morning and they promised to investigate and provide an answer, however after almost 3 days there is no feedback or answer from them. In addition, despite of the room been paid in advance, they asked for a deposit (normal practice), however the amount was quite excessive (around $300) which has not been refunded. Very disappointed with both incidents.

Some of my family and I traveled to Grapevine, Tx for the upcoming Dallas Cowboy vs NY Giants game in Oct 2020. I must say that it was, truly, a WONDER-FULL STAY at this hotel!! The professionalism, hospitality, and respect was SPOT ON! Location was AWESOME...very close to shopping and various eateries (actuallu in walking distance)! Additionally, HATS OFF to Bonnie and Clyde's restaurant located inside of the hotel. Food, drinks, and CUSTOMER SERVICE was GREAT ♥️🍸🥩🍲♥️! The only downside was not having a microwave in the room. Other than that, this hotel is A GREAT and Beauty-FULL place to stay whether it's for business or for leisure.

Very nice！

The location is only a few blocks off the freeway and easy to get to. When I first entered the lobby I was greeted with a smile and a welcome. I was checked in very quickly, about 3 minutes. The desk explained the amenities the Inn provides. The free breakfast, where to fitness center and elevators were located as well as where the room was located. The room was clean and the A/C came on automatically and the room was very affordable.

I had two rooms at this location both were double queens rooms 413 and 415. Both rooms were very nicely cleaned and I have zero complaints about the rooms. One room did seem bigger than the other - according to my daughter. The beds were so very comfy. A very nice person brought us towels and took our dirty ones. I didn't need the room cleaned while I was there. The staff was very nice and friendly. My sole complaint revolves around the breakfast staff. There is only ONE salt and pepper shaker for the entire breakfast area. I did ask and that is what the breakfast attendant told me. It seems strange that Covid is still relevant that the hotel would only have a single salt/pepper shaker for all guests to use. Buying individual single use packets is out of the question? What happened to all of the salt and pepper shakers pre - Covid? I have stayed at several Marriott properties and this is absolutely the 1st time I have ever been told that the hotel only offers a single shaker. On my 2nd day the shakers were not in the breakfast line - someone had taken them. I asked the attendant for another and she brought me pepper. No salt. I asked again and she finally brought me salt. My suggestion would be to buy more shakers or go back to using the paper packets of salt/pepper. Even without the threat of Covid, everyone using the same shaker set is quite nasty because some folks still don't wash their hands. The breakfast itself...was not great. It wasn't terrible - but it could have been better. The scrambled eggs were hard - according to my grand daughter. There was a souffle that was ok. They did offer different breads, cereal, fruit and yogurt, juice and milk. The 2nd day they had hard boiled eggs, scrambled eggs and sausage - along with the different breads, fruit, ect. They also had coffee both days but no creamer - only milk. Over all - discounting the breakfast - it was a fantastic stay. The hotel is directly across the street from the mall (easy walking distance) and Bass Pro Shop (also walkable). There are also quite a few fast food restaurants in the area - just in front of the mall plus the food court in the mall. It's a great location for anyone.

Great hotel, close to airport , Bass Pro Shop, and Golf Club, Go Cowboys