Don’t get me wrong, everything about Grantley was faultless. However what I didn’t realise was that you are penalised if you book via a third party booking site. When we checked in we were told that breakfast is only included if you book directly with the hotel, and you can’t stay in the Spa until 1pm ( like their website says), you have to leave it by 11am, or you will have to pay an additional £50 per person for the extra two hours. I really feel that “the politics” of booking should be kept away from the paying guests, and it should be “ a level playing field” for all. All I can suggest to the “powers that be” at Grantley, is to not advertise on these third party sites, as it does leave a bitter taste in your paying guests mouths, but obviously you won’t. Ironically we paid the same as it would’ve been paying directly with the hotel, I rest my case. I understand that, for example *********** can take approximately 18% commission, but why let it spoil your guests experience by penalising us? Swings and roundabouts spring to mind, isn’t that what good business relations is all about?