Best Western Rama Inn

"The staff was not friendly almost like they didn’t want to be there our room was run down a patch job in the Bathroom ceiling lookeslike a 5 year old patched it There was a patch in the carpet which was separating and we tripped on When the house keeper cleaned the room they did it half way and didn’t stock the coffee bar When we went to the pool there were not any towels and there was garbage around the hot tub The ada bar going into the hot tub is very loose and a hazard When we got back to our room for a long day We received a note on our door that there was a problem and we needed to go to the front counter. When I went to the front counter and spoke with the receptionist, he said that when we checked in, they had refunded money back to our account and tried to get me to use another card. I ended up using the same card and it went through. Also checked my bank. There was no return Two days later, I checked my bank account and it still was not there so now I was charged twice for the room a week later I came back to the hotel to explain to them that I was not refunded and then I was told that it takes a week which that does not happen. Then the young man wanted to argue with me that it was refunded and we were not double charged. He finally called the manager she said she refunded the money which that took four days after that day so that means that she refunded it when she was at work that Monday very displeased with this hotel will never stay there again and we’ll be calling the city for violations against the ADA code. as you can see in one of the pictures there’s a hole behind the power outlet plate and there were long screws. Left on a garbage can right outside the exit. "

Comfort Suites Moses Lake

"Haha, not bad. This kind of hotel in the United States didn't have much expectations."

Motel Oasis

Lakeshore Inn Water Front