Hampton Inn & Suites Grafton

Room was very clean and well-stocked. Staff was incredible, especially the manager working up front. This was a very pleasant stay. Keep up the great work!

We had to wait an hour to check in because our room had not been cleaned. Housekeeping did not leave us any bath towels. We had to get them at the front desk.

The room was clean and the front desk agent Crystal was helpful and made sure our group had great accommodations. Quiet on the parking lot side.

Had to change rooms bc electrical outlets by the bed weren’t working. Charge $4 for water rather than just providing a water vase. Fairly chintzy Otherwise fine. It’s mid and you get a mid hotel.

Stayed 3 nights and no housekeeping because of Thanksgiving.we arrived on Tuesday, Wednesday they said would do housekeeping even though they do it every two days but because of Thanksgiving they would do it on Wednesday since no service when it was supposed to be done. However, garbage cans full and no service Tuesday, Wednesday, Thursday left Friday. Of course, no reduction in price and no complimentary snacks. Patricia said she would give us an extra garbage bag. Wow

The night staff, Steve, was awesome. Very helpful getting us tucked in!!! Thank you Steve

Our bathroom toilet in our room did not flush properly, wasnt fixed until next morning when checking out. Some features that are ususlly present were not there--things such as a pitcher of water with ice & lemon, bottled water was not offered ,(I am a honors member) bathroom amenities were parse! Will not stay at this Hampton Inn again.

Very nice! And wonderfully located. Would love two chairs and a small table in room.

Had a great stay! Breakfast was delicious, staff was friendly.