Tui Magic Life Rixos Beldibi +16

This hotel is the most amazing place to stay in antalya. The hotel is beautiful. The staff are amazing and helpful. The gardens are picturesque. The beach is perfect. The entertainment team are amazing and worth their weight in gold. Food choice is amazing and more than enough drink choices. So good we are going back for a third year next year. Highly recommended.

Stayed for new year, This hotel is NOT a 5 star at the most A3, staff have very limited English , reception staff were not very friendly or helpful ,when we checked in they didn’t tell us anything about the hotel or where and when we could get food. When we did find the restaurant the food was absolutely disgusting bland and boring same food everyday!!. On there app they say evening entertainment but there wasn’t any,Didn’t see a TUI rep all the time we were there.

Totally disappointing! If you are looking for a 5 star service all inclusive holiday, this is NOT the hotel for that. While the hotel is clean, the staff couldn’t care less. Most of the food servers couldn’t even make an effort when asked about allergens or what was in the food because they don’t speak English. Why would an international brand employ non staff that can’t answer simple food questions? The hotel is not by any TUI standards all inclusive. Drinks are tagged premium, robs are extra charge, bar terrible local wine and one type of cocktail. The food is minimal basic. If you are arriving at night, make sure you get take away on your way in or you will have to settle for cheap dry white bread sandwiches with two small slices of what looks like salami (the servers response was that he didn’t know what it was because he is a bar tender not a waiter)and two leaves of lettuce. Having been to TUI BLUE SIDE for the new year’s week,where for less money, the service was 6 star, his hotel passes for a 3-4 star. If I just wanted a hotel to stay in the it could be fine, but I booked a TUI all inclusive and was disappointed from the moment I walked.

I would not recommend this hotel to anyone expecting a true 5-star experience. This was a 2-star experience at best. While the rooms are somewhat clean at first glance, it’s hard to ignore the peeling wallpaper and worn-out furnishings that suggest a lack of proper maintenance. This immediately set the tone for a disappointing stay. The staff were shockingly rude and dismissive. Even the simplest requests, like asking for extra pillows, were ignored. Despite being promised multiple times, the pillows never arrived, which made the service feel frustratingly unreliable. Additionally, inquiries about allergens in the food and recommendations for local activities were met with indifference and, at times, outright argumentativeness. It felt as though the staff were unwilling to help or simply lacked the training needed to provide proper hospitality. Considering this is a Turkish hotel operating under the international brand TUI Blue, one would expect a higher standard of service, particularly when catering to a diverse, global clientele. At the very least, it would be reasonable to have staff members who speak conversational English, as this is the bare minimum for an international establishment. Unfortunately, it was difficult to communicate even basic concerns, which added to the frustration and made us feel unwelcome. Clear communication is essential for a smooth and enjoyable stay, and the lack of it here was both surprising and disappointing. The dining area was another low point. Stray cats wandered freely through the space, which was not only unhygienic but also quite off-putting. As for the advertised amenities, the indoor pool was tiny—nothing like the promotional photos—and hardly worth mentioning. The shower head in the bathroom was leaky and sprayed water unevenly, making what should have been a relaxing experience feel like a chore. To make matters worse, basic amenities like robes and non-set menu drinks came with additional charges, which is unheard of for a supposed luxury hotel. Overall, this experience was a far cry from the level of service, comfort, and attention to detail one would expect from a 5-star establishment. Save your money and book elsewhere.