Holiday Inn Express & Suites GOLDEN - DENVER AREA by IHG

Very comfortable hotel. Delicious breakfast. Great services.

The elevator stopped working and trapped my kids inside. The front desk person wasn't going to take any action. We had to tell them what to do and who to call. Managers need to do better training and be present. None of the rooms we booked had working exhaust fans. All the staff seemed to be very miserable.

They lost power 2 out of the 3 nights we stayed. Beds are rock hard. Staff didn't have any clue about anything. No managers on duty. Very limited parking near the hotel. Cooked breakfast was very mediocre so plan on eating out.

Our reservation was for two queen beds, we ended up with two full beds. The staff was super friendly though.

Family of 5 with 3 teens- did need to open window for adequate ventilation in middle of night. Breakfast hot food was lukewarm including omelet taco and sausage. Trash in parking lot. Had to provide personal information at check in that should come from *******. Some wear and tear in room. Had to request extra towels and sofa bedding.

The staff was AMAZING! We needed to change what kind of rooms we had, and helped us out at 1am.🌟Even though it was supposed to be allowed.

Overnight stay. Took advantage of the hot tub, swimming pool and continental breakfast The only negative thing was a stain/spot in the bathtub

Nice place, nice area. Friendly staff. Only down side, this hotel has the thinnest walls and ceilngs in the west. Get ready to hear everything next to you, above and below. No ear plugs- no sleep.