Peppers Soul Surfers Paradise
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surfers Paradise

Peppers Soul Surfers Paradise

Health Protected
No. 1 of Top Premium Hotels in Surfers Paradise
8 Esplanade, Surfers Paradise, Queensland 4217, Australia
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Located in Gold Coast (Surfers Paradise), Peppers Soul Surfers Paradise is steps from Cavill Avenue and a 5-minute drive from The Star Gold Coast. This 5-star aparthotel is 0.1 mi (0.1 km) from Surfers Paradise Beach and 0.7 mi (1.1 km) from Slingshot.Show More
We Price Match
hotel overview picture
Last booked 4 hrs ago
4.2/5Very Good·Location: 4.5
Great location
All 42 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolSaunaSpaFitness RoomPrivate ParkingBarRestaurantChildren's Pool24-Hour Front Desk
All Amenities
Surroundings
Airport: Gold Coast Airport
(27.6km)
Train: Nerang Train Station
(11.8km)
Train: Robina
(12.1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Two Bedroom Ocean Apartment
3

Two Bedroom Ocean Apartment

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Four Bedroom Sub Penthouse
1

Four Bedroom Sub Penthouse

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Three Bedroom Apartment with Ocean View
7

Three Bedroom Apartment with Ocean View

3 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Three Bedroom Sky View Apartment
8

Three Bedroom Sky View Apartment

3 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
One Bedroom Apartment with Ocean View
9

One Bedroom Apartment with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Two Bedroom Sky View Apartment
7

Two Bedroom Sky View Apartment

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Three Bedroom Sub Penthouse
9

Three Bedroom Sub Penthouse

3 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Two Bedroom Plunge Pool Apartment
2

Two Bedroom Plunge Pool Apartment

2 Queen bed
130m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Two Bedroom Apartment With Ocean View
3

Two Bedroom Apartment With Ocean View

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Three Bedroom Plunge Pool Apartment
3

Three Bedroom Plunge Pool Apartment

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews(42)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.3
  • Location4.5
  • Service4
Guest User
February 15, 2024
location is good ! 5 star ! Room very large ! Had a good stay at Peppers Soul Surfers Paradise !
Edenker
March 14, 2023
Best location at surfer paradise. Directly just opposite. Very convenience and alot of restaurant around the area. View was nice and the apartment is good.
Guest User
June 19, 2023
The location is excellent at the heart of surfers paradise and the view is stunning The rooms are big enough but the housekeeping is the worst part of staying They don’t clean anything or provide anything finished they just making beds and that’s it
Guest User
January 24, 2023
With the price that Peppersoul was charging, the services and facilitates were not particularly justifiable. The best I can say is on par or average. With the booking made several months ago and the price we paid for the the 2 beds seaview apartment, I only asked for one special request to hotel "pls arrange the highest possible floor if you can." To our surprise, we ended up getting 11th floor out of their 73 levels hotel building. All the other hotel guests I met there got 35th fl, 41th fl, or something even higher. That is what I meant average service. If I didn't even ask for that, it would be 2nd floor I would have got? What extra effort had they been doing to accommodate my special request? Absolutely nothing. Probably sent us right to the bottom floor of hotel was what they did. Not even close to an average floor level of the whole 73-storey tower. To be honest, very disappointed. The check-in time at 2pm promised by Peppersoul was also non-existence. They said the room was not ready and just asked me to sit in the lobby and to wait. Facilities in room were quite seasoned, signs of marks and dents everywhere, and not quite well maintenanced (e.g. the tapes in shower room). For 4 guests checked-in, they had most of the in-room items only for 2 guests (e.g. tool brush sets, slippers, shower/bathrobe, etc. ) We needed to call housekeeping to send us extra items and they did come, but then why did we need to specifically ask for that and they knew very well ahead we had 4 guests (and they didn't forget to charge for 4 guests). Breakfast was again average. Not too bad but couldn't be said to be excellent. The poor facilities of this hotel could also be reflected by the fact that when we had finished our breakfast and would like to get back to our room for a rest, both of the hotel keys suddenly did not work. Back to reception, again unshameful told us that they would reprogram the code and asked us to try again. No apologies and any sign of shame for a 5 star hotel reception. "Go back, try again, if not work, use the phone to call maintenance to replace batteries". Again, not particularly happy for the time wasted. Although the staff there in general were polite, but there are heaps of 3 stars 4 stars hotels staff they have the same level of politeness. There are however not being seen that they would try all their best to treat guests having VIP experience. Just very average, "you bad luck", "none of my business", "that is what we can do best at the moment" sort of attitude. Again it would all be related to what they asked for for their price. If it was half of the price they charged for, I might have been a happy customer. In general, I will never book this hotel again. Not worth it.
Guest User
February 24, 2024
Summary: There is no service at all and I feel so aggrieved that I can only digest it by myself (if I also like the sea view, I might as well stay at Meriton) After checking in after two o'clock, I found that the room smelled bad due to the hotel's air conditioning problem (no exaggeration at all, it really stunk, and my family felt dizzy after smelling it) After making the call, two hotel staff came one hour after another. They smelled it and confirmed to me that it was a problem with the room, and immediately offered to change rooms. At that time, the hotel said that room 2b was fully booked (but room 3b was still available), and asked me if I wanted to pay more to upgrade (me: ???Am I being taken advantage of)? I said no. Then I kept delaying it (Thanks to Ctrip customer service for helping me with the progress and follow-up during this period) It took until about 5 o'clock in the afternoon that my family and I were exhausted before we found a room on the ninth or sixth floor (the floor became lower) for me. Then when I opened the door, other people's luggage and used water were still in the room. I ran to the front desk to ask again. It was an accommodation experience that makes me speechless when I think about it. Also, the hotel's breakfast is terrible. Don't buy it. It's worse than white people's food and it's hard to swallow. I suspect they are deliberately doing a bad job selling their breakfast a la carte menu (adults are 35 or 55pp) To be honest, I don’t recommend it at all, and there is no compensation (I did nothing wrong in the whole process, and they gave me a room upgrade for free, which was almost the same. Finally, I checked that there were several rooms in 3b that would rather leave the room empty than give it to me) There is no service at all when something bad happens. Although they say they want to help you, the deposit is collected very quickly... (There is no exaggeration in the whole process. I was so grievanced when I chatted with the front desk later. My family was hungry and tired, and the hotel couldn't coordinate. In the end, I lost three coffee coupons😅 which I didn't use) 7.1k for two nights, I really didn’t expect this kind of service.
Original TextTranslation provided by Google
Guest User
February 21, 2024
It's so convenient to live here! The whole family is very satisfied. The beach is within easy reach, there are various restaurants and shops downstairs, and there are many choices for brunch in the morning. You can get an Uber in seconds. The room is very large, with all the pots and pans available, and the electrical appliances are all from Bosch. I play in the sea every day, and throw the seawater mixed with sweaty clothes into the washing machine. Laundry detergent is provided. The only drawback is that the gaps in the curtains are relatively large. If the weather is fine, you will be woken up by the sun when the temperature rises after 7 o'clock. If it is cloudy, it will be fine. I slept very well haha.
Original TextTranslation provided by Google
Guest User
February 21, 2024
Great location! The view from the room was also great! The kitchen was spacious and there were 6 people staying there, but it was spacious. I was planning to have a BBQ, but I couldn't because I didn't know where to go, but there were a lot of restaurants nearby so it wasn't a problem. I want to go again.
Original TextTranslation provided by Google
Guest User
February 15, 2024
Although there are only 2 front desk employees, the check-in speed is very fast. The hotel room faces the golden coastline and the scenery is very good. The balcony is large and has a good view. Downstairs is the Surfers Paradise beach and commercial street. It is very lively and has many food options including Chinese food. There are supermarkets.
Original TextTranslation provided by Google
Haiertaniang1969
February 13, 2024
The room is large, just like a hotel-style apartment, with basically no services. Hygiene is average. What is recommended is that it is close to the seaside, just downstairs. There are many convenience stores and supermarkets downstairs, and there is a lot of food.
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 10:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 17 years old and under
AU$ 60.00 (approx. S$ 52.76) per person per night

Breakfast
TypeChinese
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company

Property Description

  • Opened: 2012
  • Number of Rooms: 173
Located in Gold Coast (Surfers Paradise), Peppers Soul Surfers Paradise is steps from Cavill Avenue and a 5-minute drive from The Star Gold Coast. This 5-star aparthotel is 0.1 mi (0.1 km) from Surfers Paradise Beach and 0.7 mi (1.1 km) from Slingshot.

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a spa tub. This aparthotel also features concierge services, wedding services, and barbecue grills.

Enjoy Mediterranean cuisine at Hyde Paradiso, a restaurant where you can take in the ocean view, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Gold Coast? This aparthotel has facilities measuring 646 square feet (60 square meters), including conference space. Free self parking is available onsite.

Make yourself at home in one of the 181 air-conditioned rooms featuring kitchens. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, while iPod docking stations help you enjoy your music in the comfort of your room. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

Services & Amenities

Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Peppers Soul Surfers Paradise?

Prices at Peppers Soul Surfers Paradise are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Peppers Soul Surfers Paradise?

The closest airport is Gold Coast Airport. It is 27.63km from the hotel and approximately a 39minutes journey by taxi.

What are the check-in and check-out times at Peppers Soul Surfers Paradise?

The check-in time is after 14:00 and the check-out time is before 10:00.

Does Peppers Soul Surfers Paradise provide airport transfer services?

No, the Peppers Soul Surfers Paradise doesn't provide airport transfer services.

What amenities and services does Peppers Soul Surfers Paradise have?

Peppers Soul Surfers Paradise has the following amenities and services: Indoor Swimming Pool, Outdoor Swimming Pool, Sauna.

Does Peppers Soul Surfers Paradise have a swimming pool?

Yes, Peppers Soul Surfers Paradise has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does Peppers Soul Surfers Paradise have fitness amenities?

Yes, Peppers Soul Surfers Paradise has fitness amenities.

Does Peppers Soul Surfers Paradise provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Peppers Soul Surfers Paradise have non-smoking rooms?

Yes, Peppers Soul Surfers Paradise has non-smoking rooms. Please view the hotel listing for details.

Does Peppers Soul Surfers Paradise provide breakfast?

Yes, Peppers Soul Surfers Paradise provides breakfast.

About This Property

Nearest AirportGold Coast Airport
Distance to Airport27.63KM
Nearest Train StationNerang Train Station
Distance to Train Station11.84KM
Average Price FromSGD683
Hotel Star Rating5