Baymont by Wyndham Glenview

I chose this hotel because it was close to my workplace. I stayed there for 5 nights and it was okay. The only complaints are the breakfast bar didn’t taste healthy so I stopped eating there and I wish the staff would clean my room and change bed sheets and towels often. I had to go to the front desk to ask for clean towels almost everyday.

Bed bugs in my room tons of them, I got so scared I was crying I was panicking and still don’t know if I brought them into my car and haven’t been home in days because I’m scared to bring it home

The room was clean and the staff was courteous. The breakfast was well prepared. The only problem was the toliet would flush and the vending machine didn't allow me to get a bottle of water. The attendant was prompt on the response. The fixed the problem with the toilet and when the could not get the vending machine to release a bottle of water, the staff was courteous and gave me a bottle of water from their supply. I thought that was very nice.

Clean room (could have used a paint job, though), hot breakfast with lots of choices, and easy customer service

Room wasn’t up to date bathroom kept clogging no laundry on site. Staff very friendly but again rooms needed to be more checked on and maintained. Frame was torn, holes in walls were just patched and lastly toilet clogged for every flush very annoying!!!!

Rooms were clean but some items were damaged. Holes in walls were just patched scrapes on bed frames were just left as is. My toilet in my room clogged every flush meaning if “peeing” it was annoying. But staff were friendly and attentive. I would say just take better care of rooms. Last thing to say and update from all of this it was a nice safe comfortable stay again just rooms need some TCL other then that great!

I have visited a number of Baymont Inn locations in other states. However, this location failed to meet my expectations. First, this property requires a $100 deposit upon check-in (which is a bit insane, given the quality of the rooms on the property). Second, I was assigned a room with keycards that were activated but did not work. Third, I was then given a new room number and a different set of keycards. The room assigned did not correspond with the type I paid for. Our nightly stay was not very comfortable. In comparison, the room bed felt like a jail stay, with hard mattresses that lead to back pain. After the first night, we decided to travel to the lobby for breakfast. Let's just say the breakfast was not as inviting in its presentation and did not entice us to fix a plate and enjoy the food. For example, the milk pitcher contained a film around the contours of it. My waffle was dry, and not a hint of butter would improve the taste. The bagels looked old and stale. The eggs were not delicious and the breakfast sausage was clearly boiled. The customer service at this hotel would benefit from a more professional training. When I requested additional towels for our room, the attendant sitting down with her back facing the front desk who seemed irritated as I prompted her with a polite "excuse me" was reluctant to honor my request. Note: I would encourage everyone to bring an iron if you need it as the staff will prolong giving one to you.