Hospitality Geraldton, SureStay Collection by Best Western Reviews

Seldom staying in motel but it the motel is well-equipped and convenient for travellers travelling with vehicles; though the amenities are a bit old. What I wish to appreciate was the excellent services offered by the staff: those from the reception, house-keeping, the restaurant, etc. We had lost our car key carelessly and the motel staff had spent all efforts in helping us and provided good advice. Zillion thanks to them indeed :)

Had a comfortable stay with a good breakfast to start the day. The room was cozy and clean.

Arrived before 9pm, the check in counter closed around 9:30pm, so be aware if you will be late based on your plan. Smooth check in process, question to the receptionist about safety as google review stated car got broke in incidents, she replied with cctv is now installed, if anything still happen, lodge report to police would be an option. I don’t agree with this at all as security risk still an issue even with cctv… parked my car in front of my room unit, spacious room, with small sofa, dining table and a chair. I can opened my 2 mid size luggage easily. I rather to choose other hotel in geraldton next time with better security protection

The room was simple and clean. We arrived late for check-in, as the office was supposed to close at 9 p.m., but we didn’t get there until 9:30 p.m. The staff were incredibly kind and stayed late so we could collect our key. They also provided a simple breakfast with options like bread, corn flakes, croissants, ham, and cheese, among others.

The location is quite windy. One day before we went out, we placed the 'make up room' tag at the door handle. Nonetheless, it was blown away by the wind and the room had not been cleaned when we came back at night. However, it was strange that the tag was placed underneath the ground mat outside the room. Finally we approached the lady at the front desk who immediately gave us the towels for showering but the rubbish was still in the bins. It may be an unexpected incident but the maid may knock on the door to find out when they finished cleaning the next door!

nice stay,

Overall ok

Although an old motel is well maintained everything worked perfectly in the room, bed was comfortable Good location into town

stylish and clean

Comfortable and clean room. Good location and reasonable price. Free Buffet Breakfast can be better.

The room was quite spacious, the air conditioning was powerful, and the bathroom had a separate shower and toilet. It's close to the main shopping street, attractions, and supermarkets in the city center. The paid hot breakfast was very generous and delicious. There's a free laundry room, and plenty of parking space in front of the room. Room service was slightly lacking; bath towels and floor mats were provided in short supply.

Too bad, unhygienic

The room was spacious, and the location was excellent, very close to the beach.

This hotel is relatively poor value for money. I booked early, so the price including breakfast was okay, but it increased significantly later. Best Western hotels are mostly budget options. The four-person row house I stayed in was fairly spacious, just average. Breakfast was very basic: bread, coffee, milk, and some fruit—enough to fill you up. The hotel's location is so-so, but thankfully the Geraldton isn't very big. Overall, it's acceptable.