Geraldton Backpackers

Geraldton Backpackers Reviews

Geraldton Backpackers

172 Marine Terrace, Geraldton, Western Australia, 6530, AustraliaView Hotel Details
Geraldton Backpackers
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Geraldton Backpackers Guest Reviews

4.1/5
Very Good
31 reviews
Verified reviews
Location4.1
Amenities4.2
Service4.2
Cleanliness4.1
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All reviews(31)
Positive reviews(21)
Reviews with photos/video(2)
Negative reviews(4)
Anonymous User
Queen Room with Shared Bathroom and Juliet Balcony
Stayed in May 2024
Couples
13 reviews
4.5/5
Great
Posted on May 26, 2024
Geraldton backpacker is a nice little historical building that has been repurposed for backpacker stay! The lady at the receptionist was very friendly and welcoming. The shared kitchen is big and well equipped for almost any cooking!
Cherry KSY
Queen Room with Shared Bathroom and Juliet Balcony
Stayed in Jul 2024
Solo travellers
12 reviews
3.2/5
Posted on Jul 7, 2024
First time stays in the backpack hostel, the experience quite nice, the receptionist is an old couple, they are very nicely. The toilet is sharing one, but very clean.
Guest User
Queen Room with Shared Bathroom and Juliet Balcony
Stayed in Nov 2023
Solo travellers
2 reviews
4.0/5
Very Good
Posted on Nov 20, 2023
Great service frm the manager Pippa. Thanks for her help. Great location.. Was just right beside the beach.
ZhuzhuSS
Single Room with Shared Bathroom and Views
Stayed in Aug 2024
Solo travellers
24 reviews
4.7/5
Amazing
Posted on Sep 12, 2024
The toilet is a bit far away and there is no toilet in the room
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Guest User
Bed in 4-Bed Female Dormitory Room
Stayed in Jul 2023
Solo travellers
12 reviews
1.0/5
Posted on Aug 2, 2023
This place is horrible, party till 4am!!! Don't stay here! Run!!! Worst place I've ever stayed. Good location but terrible service
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Guest User
Bed in 4-Bed Female Dormitory Room
Stayed in Sep 2023
Travel with friends
13 reviews
5.0/5
Outstanding
Posted on Oct 5, 2023
The most impressive trip, very good
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Kelly B
Stayed in Nov 2024
Solo travellers
5.0/5
Outstanding
Posted on Nov 10, 2024
This is a well run backpackers, suitable for most ages. The manager is top quality and there to help. Secure and tidy accomodation at an affordable price. choices for shared or single bed. I had a great queen bed solo room, very comfy with a lovely breeze. Thank you to the wonderful manager who accepted me late on a Saturday afternoon. You sat with me as I cried and heard my story of an awful experience at a local B and B. I can't thank you enough for your kindness.
Response from Property: Thank you for your review. It was a pleasure to meet you and assist you in your hour of need. I am thrilled you loved your stay with us. We look forward to welcoming you back in the future.
Emma W
Stayed in Aug 2024
Solo travellers
2.0/5
Posted on Aug 7, 2024
Great host and welcoming on arrival explaining and showing where things are and also a good location by the seafront, however it is in a desperate need of an internal renovation compared to other backpackers in WA. Room felt claustrophobic being internal, did have option to open ranchdoor but felt my privacy was more important. Appreciate that building codes prevent external upgrades but for 3 showers and 2 sinks with a large number of female beds is not enough. Having stayed with the autopia tour group and being allocated a room on the opposite side of the building to the tour group also made me feel unsafe especially at night going to the bathroom, female room placed on the opposite side of the building to the female toilet
Response from Property: Thank you for your review, and thank you for appreciating the efforts we go to explaining the layout of the interior to our guests. Our beautiful Heritage Listed Building was renovated only a few years ago, both the interior and the exterior. I am sorry you did not appreciate our Heritage Listed Building. You were given a choice of a single room right next to the other female tour group guests that was also close to the female bathroom. However you chose the single room with the TV that was located in the opposite wing which had the French Doors opening onto the Terrace with the sea view. This room also has its own security screen door so you were always able to have fresh air and security. At the time you made your selection you were well aware of the location of both rooms and the location of the female bathroom, I am very confused why you are now complaining about your selection. We went out of our way to assist you and give you the choice, it appears now, it was impossible to make you happy. There were only 7 female guests in your tour group. We have not had any previous complaints in regards to our female bathroom.
Sid S
Stayed in May 2024
Solo travellers
5.0/5
Outstanding
Posted on May 16, 2024
Friendly staff it's clean and tidy and one of the originals of Bali that hasn't changed built in the older style. It's reasonably tucked away from any main roads so you don't get a lot of traffic noise. There's also a good selection of places to eat close by.
Response from Property: Thank you for your review.
Companion22179387011
Stayed in May 2024
Business travellers
1.0/5
Posted on May 3, 2024
Terrible custumer service from the owner. Abusive, volatile, umpredictable behaviour, she has outburts out of nowhere. Tip toing aroud her. Staff looks sad and worried on her presence. I will never go back there ever again and would not recomend it
Response from Property: I am confident the public will see from our other reviews that we offer a high level of customer service and look after our guests during their stay with us. Monica is a very volatile and unpredictable person, who trated guests, management and staff extremely badly. We would never treat our guest as Monica has stated here, it would not be in the best interest of our business. Threatening, abusive and erratic behaviour towards staff and guests will not be tolerated. For the safety of staff and guests Monica was asked to leave the property. It is disappointing that Monica has chosen to write a review which is not true. We would not accept Monica as a guest in the future.Our fantastic location and facilities ensure our guests are in a safe relaxed environment. Guests are able to enjoy the outdoor garden areas, two TV rooms, and our fantastic fully equipped kitchen. We offer guests a choice of rooms including private Single, Queen, Twin or shared dorm rooms. Staff are always available to assist guests in any way they can.
Elensmartinez
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 29, 2024
We stayed for a week in Geraldton Backpackers and it was great! The team works really good to keep everything clean and tidy all the time. The room was very quiet and the bed very comfy. The staff is amazing, specially Pippa and her husband John. They are such good people. I totally recommend staying there if you’re in Geraldton.
Response from Property: Thank you so much for your review. It was such a pleasure to have you staying with us. We look forward to seeing you again in the future.
Sid S
Stayed in Dec 2023
Solo travellers
5.0/5
Outstanding
Posted on Dec 27, 2023
Great location next to the beach with cinema and lots of shops cafés and restaurants in walking distance with off road secure parking. Very comfortable beds and nicely apponted tidy rooms. Great manager friendly and helpful. I've paid a lot more for a lot less. I have stayed several times and it's my prefferd place in Geraldton.
Response from Property: Thank you for your 5 star review, and your kind words. We are thrilled you love staying with us, and you appreciate all our hostel has to offer. It is always a pleasure to welcome you back.
554veronicak
Stayed in Aug 2023
Couples
5.0/5
Outstanding
Posted on Aug 23, 2023
Great location, secure parking & exceptionally clean. Easy walking to cafe's. Perfect for a few nights to break up a road trip. Had a room upstairs with a balcony overlooking the street but very quiet for a Saturday night.
Response from Property: Thank you for your review. We are trilled you loved your stay with us. We look forward to having the pleasure of you returning soon.
Guest User
Stayed in Jul 2023
Travel with friends
4.0/5
Very Good
Posted on Jul 1, 2023
I stayed here one night as part of an organized trip with Autopia. The beds were VERY comfortable for a hostel accommodation; we were a bit confused with all the corridors etc but the map of the hostel was explained to us upon checking in so it helped. The on-site staff was very welcoming and kind. Also, everyone in each dorm room had its own set of keys which was much appreciated. Would recommend staying here!
Response from Property: Thank you for your review, and your kind words. We are so pleased you loved your stay with us.
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 23, 2023
I booked this hostel for the long Easter weekend. The owner is friendly, the hostel is very clean and tidy, guests are well behaved and quiet. The location is in the center of Geraldton and right in front of the beach. I definitely recommend this hostel.
Response from Property: Thank you so much for your review, and your kind words. Thank you so much for mentioning the cleanliness of our hostel. We are so pleased you loved our great location. We hope we have the pleasure of meeting you again soon.