Seven Terraces

Seven Terraces Reviews

Seven Terraces

14A, Stewart Ln, George Town, Penang 10200, MalaysiaSee Hotel Details
Seven Terraces
Seven TerracesSeven TerracesSeven Terraces
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Reviews from Real Guests

9.2/10
Great
44 reviews
Verified reviews
Location9.3
Amenities9.3
Service9.3
Cleanliness8.9
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All reviews(44)
Positive reviews(41)
Reviews with photos/video(23)
Great service(16)
Awesome rooms(15)
Well designed(10)
Great location(9)
Large rooms(7)
Well decorated(5)
Clean pool(5)
Great swimming pool(5)
Negative reviews(3)
JamieQD
Terrace Duplex Suite
Date of stay: Jan 2026
Couple
7 reviews
9.5/10
Amazing
Posted on Feb 24, 2026
A very special hotel. There is obviously a lot of history in this hotel and the spacious rooms are decorated with museum pieces. The room is a very nice place to spend some time - and the balcony gives a good view. The pool is also a nice place to relax on a hot and sunny day. This isn't a modern resort but the service was good.
Guest User
Terrace Duplex Suite
Date of stay: Feb 2026
Couple
1 reviews
10/10
Outstanding
Posted on Mar 23, 2026
Superb house, tucked away from the hustle and bustle yet still incredibly well-located. The room is magnificent and the restaurant is outstanding. All the staff are incredibly attentive. The tea time by the pool is a real treat, as is the parking right in front of the hotel entrance. We will definitely be back.
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Kok Zi Yin
Terrace Duplex Suite
Date of stay: Apr 2025
Couple
10 reviews
7.0/10
Posted on Jun 2, 2025
nice heritage building. is a good exprience. very spacious room with large living area, toilet and loft bed area.
Kai ling08
Terrace Duplex Suite
Date of stay: Aug 2024
Couple
10 reviews
10/10
Outstanding
Posted on Sep 25, 2024
Tranquil, pleasant environment. The staffs were helpful, polite.
Guest User
Terrace Duplex Suite
Date of stay: Jun 2024
Solo traveller
2 reviews
10/10
Outstanding
Posted on Jul 19, 2024
Very nicely remodeled venue. At the restaurant, good service, good food, but they serve Nescafé! Omg. The worst coffee - except for maybe Folgers.
Guest User
Terrace Duplex Suite
Date of stay: Mar 2024
Travelling with friends
30 reviews
6.0/10
Posted on Apr 19, 2024
Book this hotel due to recommendation but found it extremely unacceptable compare to my normal travelling hotels. Upon arrival receptionist was unfriendly & business like. Size of the suites are big but too many steep stairs to climb to the bedroom not suitable for aged or handicap. Flooring was in bad condition most area in the sitting room area bulge up one can tripped easily if unaware, Hotel tried to cover up with foot mat but not helpful. We found the room spooky with dark antique furnitures which makes the room even darker & uncomfortable. Unfortunately I’ve paid for the 3 nights & hotel not willing to refund the 2 nights fee even if we had spent 1 night there. This hotel has great potential but needs to upgrade its current condition. Breakfast selection not great, we prefer to eat out although room rate includes breakfast.
honeee
Stewart Apartment
Date of stay: Feb 2024
Couple
13 reviews
9.5/10
Amazing
Posted on Mar 31, 2024
Room is huge and clean, quiet
Guest User
Stewart Apartment
Date of stay: May 2023
Family
1 reviews
10/10
Outstanding
Posted on Jun 23, 2023
All the staff at the hotel was very welcoming and kind! We really enjoyed our stay.
Grandma Kim
Terrace Duplex Suite
Date of stay: Dec 2025
Family
3 reviews
10/10
Outstanding
Posted on Jan 31, 2026
I enjoyed the unique experience of staying in a traditional Malaysian building. The staff were friendly, and the pool was especially beautiful. While the building was a bit old, it had a certain elegance that made up for it. Because it's a boutique hotel with only a few rooms, breakfast wasn't a buffet, but was made to order. I only stayed for two days, but the Seven Terraces Hotel in Georgetown was a great experience. P.S. I called back and asked them to find my glasses because I thought I'd forgotten them. I'm so sorry for the inconvenience. I found them in my luggage.
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Guest User
Terrace Duplex Suite
Date of stay: Mar 2025
Couple
29 reviews
9.7/10
Amazing
Posted on Apr 22, 2025
The place is eye-catching as soon as you enter the door. It is converted from seven old houses. The Love Restaurant on the first floor is also very charming, giving you a feeling of traveling through time. The location is also great and the service is very warm!
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Guest User
Terrace Duplex Suite
Date of stay: Apr 2025
Family
1 reviews
10/10
Outstanding
Posted on May 5, 2025
Came to Penang and stayed in three hotels. Room 7 is the best one, the most stylish and the quietest one. Its own restaurant is also Michelin. I am very grateful to Ctrip's customer service for helping me book Michelin and delaying the time to 13:00.
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Yihongqingshui2.0
Terrace Duplex Suite
Date of stay: Aug 2024
Couple
35 reviews
2.0/10
Posted on Nov 1, 2024
This is the dirtiest hotel I have ever stayed in. There is thick dust on the floor and furniture, it should have been a long time since it was cleaned. The sofa cover has turned black. I don't know what kind of bottled water is provided, it is unpalatable. The snacks for afternoon tea were taken out of a large dirty vest bag, and the tea set was not cleaned. The blanket on the bed was covered with dust when it was shaken, which made us all allergic. There was also a strange smell in the bathroom. Originally, we booked four nights, but on the third night, we couldn't stand it anymore. We asked the hotel to check out early and refund one day's room fee. The front desk replied that the hotel manager would meet with us the next morning to communicate. The next morning, we went to ask the front desk at the agreed time, and it turned out that the manager was going to a meeting and would not come, and did not agree to refund one day's room fee. It was really bullying! We had to contact Ctrip to explain the situation. Ctrip communicated with the hotel again, but the hotel still had a bad attitude. We insisted on checking out early. Finally, Ctrip proposed that Ctrip compensate us for 80% of the room fee for one day. Thank you Ctrip. This store recommends that everyone should not step on the thunder again!
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6/13
Guest User
Terrace Duplex Suite
Date of stay: Aug 2024
Business traveller
2 reviews
10/10
Outstanding
Posted on Nov 18, 2024
Very pleasant accommodation experience, great environment, the staff are very enthusiastic to help you solve any problems, the hotel's food is also very delicious, very impressive
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Xiao xiao
Terrace Duplex Suite
Date of stay: Jun 2024
Family
13 reviews
10/10
Outstanding
Posted on Sep 20, 2024
An antique hotel. Two floors. Very exquisite. The service of the three brothers is also very good. The decoration style of the room seems to have traveled back in time. It is worth experiencing.
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Heidouxiaolaoda
Terrace Duplex Suite
Date of stay: May 2024
Couple
18 reviews
7.5/10
Posted on Jun 10, 2024
Let me first say the conclusion: if you like this style, you can experience and choose it, but if you have requirements for accommodation facilities, you need to think carefully. I was entangled after reading other people's comments before booking, but considering the good location, I finally chose this one. I was really wowed from entering the hotel to the room. The style and decoration are very eye-catching. The room is also quite large, with two floors upstairs and downstairs (in fact, two people stay on the second floor and basically don't go there). After checking in, I began to find several problems: the layout of the bathroom is very inconvenient to use in practice (for example, the handheld shower is a certain distance away from the glass-partitioned shower room, and water splashes everywhere when used); there is no bedside table and the most important bedside plug-in facilities, so mobile phones or other things that need to be charged can only be charged in the cabinet where the tea cups are placed; the Stewart room type is really noisy facing the street (at least until after 12 o'clock in the morning). The hotel is designed with 16 rooms distributed on both sides of the second floor (8 rooms each). One side is full of Stewart duplex rooms, facing the street where Indians gather; the other side is Argus rooms facing the quiet street, and of course the room prices also reflect the difference. In fact, the hotel is good. After all, it was rebuilt from seven very dilapidated old houses. I really admire it after seeing the before and after renovation. Choosing here is more about experiencing the old house of Nyonya culture. If measured by the facilities of a four-star or five-star hotel, it is definitely lacking.
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