OZO George Town Penang

On a business trip to Penang, I'd stayed here before and chose this hotel again. The location is excellent, about a 30-minute drive from Penang International Airport. There are plenty of restaurants, supermarkets, and shopping malls nearby, and it's not far from the Street Art area. The front desk is on the 20th floor; the staff are friendly, and there's a comfortable business and lounge area. The room amenities are comprehensive and clean. This time, I noticed they added a water dispenser, which is eco-friendly and convenient for guests from different countries, offering warm, hot, and iced water. Breakfast on the 21st floor isn't extensive but decent. There's also a good cafe right opposite the hotel with nice breakfast options. Overall, a great experience. I'll choose this hotel again next time.

The lobby and rooms offer nice views, but unfortunately, I didn't get to visit the hotel pool. The room facilities are comprehensive, and the hairdryer was especially good. For environmental reasons, they only provide a water dispenser, no bottled water. The bath towels were a bit old, and the mattress had some stains. It's about a 15-minute walk from the tourist area.

Do not book this hotel, it's really not good. From 1 AM to 3 AM, there was either someone singing or a bar, and it was so loud I couldn't sleep at all. Only one person at the front desk spoke Chinese, and no one else did. It's a 25-minute walk to the street art murals, which isn't convenient.

The hotel is new and the room is quite spacious. However, upon check-in, I found hair in several corners. There were no slippers in the room; I had to ask the front desk for them. They prepared a birthday surprise, which was a nice touch! 👍🏻 The location is convenient, but if the weather is too hot, I recommend taking a taxi whenever you go out.

After a trip to Komodo, Indonesia, I figured staying in Kuala Lumpur wasn't that exciting, so I rented a car and came to Penang for a few days. I found this hotel highly recommended online for its value for money, so I booked it without hesitation. Here's my review: 1. **Room:** The room wasn't small, and being on a high floor, the view was pretty good. However, the facilities were quite poor. The shower head was broken, and the toilet wasn't great. While those weren't deal-breakers, the internet was incredibly bad – that's a serious issue. For a good portion of the time, neither my friend nor I could even open Google Maps on our phones. What's even stranger is that our Malaysian SIM cards worked perfectly fine outside, but once we entered the hotel, not only was the Wi-Fi incredibly slow, but our phone signal also became very weak. I genuinely question if those reviews claiming fast internet actually stayed at this hotel. 2. **Service:** Room cleaning and replenishment of toiletries were timely. However, under the guise of 'environmental protection,' they never provided drinking water, which was something I hadn't expected. I couldn't be bothered to argue, so I just went to the downstairs supermarket and carried a large bottle up. 3. **Location:** The hotel's location is generally decent; it's convenient to get around, with most places within a 2 km walking distance. Penang's sun is very strong, so remember to wear plenty of sunscreen if you're city-walking. Overall, I probably won't stay here again on my next visit. I wish them continued success.

Overall, a great experience! The front desk staff spoke Chinese, and breakfast was decent. The location is super convenient. If you're staying here, I highly recommend trying the street-side Thai hot pot – it's really good! I even took a Grab back to eat there after I moved to a hotel on Tanjung Aru beach. Also, the durian from Chen Family Bridge was the best value I've found these past few days, so I recommend that too!

Overall, it's pretty good and offers good value for money. Transportation: You can take a taxi to the Old Town or walk for 20 minutes. The hotel's area is relatively quiet and tidy. As an aside, I struggled with the accommodation area for a long time before my trip. I'm fine with the OZO area, but if I were to go again, I personally would prefer the Gurney Bay area. The atmosphere and cleanliness are much better there. Many parts of the Old Town are too old and chaotic. Cleanliness was satisfactory, even exceeding expectations. For service, I didn't encounter any Mandarin-speaking staff, but everyone was very friendly. Facilities: The rooftop pool has an excellent view directly facing the sea. It was wonderful to relax there every day. The breakfast restaurant also has a good view, and while the variety isn't huge, it's sufficient. In-room facilities are standard for a business hotel. I actually found it very convenient to get water from the water dispenser on my floor. There are two downsides: 1. The towels are very old and should be replaced; I used my own the entire time. 2. For some unknown reason, the Wi-Fi was extremely poor during my stay. My World Cup viewing corner's internet TV was almost unusable due to buffering. For tourists, poor internet is a significant issue.