Merchant Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in George Town
Merchant Hotel
55, Jalan Penang, George Town, Penang 10000, Malaysia
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Last booked 1 hr ago
Highlights
Delicious breakfast
Free parking
Ideal locationAmenities
Fitness Room
Private parkingFree
24-Hour Front Desk
Luggage Storage
Restaurant
Meeting Room
Wi-Fi in Public AreasFree
Malay
All amenities
Property Description
Located in George Town (Downtown George Town), Merchant Hotel is within a 5-minute drive of KOMTAR and Swettenham Pier Cruise Terminal. This hotel is 1.5 mi (2.4 km) from Gurney Drive and 2.6 mi (4.1 km) from Gurney Plaza.
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8.1/10
Very GoodGood environment.easy to park car,room are clean and,toilet also clean
All 80 reviews
Surroundings
Airport: Penang International Airport
(17.7km)
Train: Bukit Mertajam Railway Station
(25.4km)
Landmarks: Kedai Cermin Huei Guan
(370m)
Landmarks: Chinatown Penang
(380m)
Landmarks: Lorong Love
(420m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
17
Executive King
1 King bed
18.6m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Refrigerator
Minibar
Check Availability
22
Kid M Space Deluxe King Room
1 King bed
No window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Shower
Toothbrush
Check Availability
8
Safari Deluxe King Room
1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Shower
Toothbrush
Check Availability
12
Executive Twin
2 Single bed
18.6m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Refrigerator
Minibar
Check Availability
26
Deluxe King
1 King bed
16.7m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Refrigerator
Minibar
Check Availability
14
Deluxe Twin
2 Single bed
16.7m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.1/10
Very Good
80 reviews
Verified Reviews- Cleanliness7.6
- Amenities7.7
- Location8.7
- Service8.3
Average for similar properties in George Town
AI Summary
Centrally located in Georgetown, the staff offers efficient room changes and proficient English communication. Ideal for exploring the city on foot or by shuttle, with easy access to dining spots and shops.
The Traveler9
May 3, 2025
The room was not well soundproofed — I could clearly hear car horns from the street, which made it hard to relax. There was also a noticeable airflow noise coming from the hallway. Additionally, no disposable slippers were provided, and the toilet wasn’t as clean as expected.
On a positive note, the hotel is conveniently located, and the staff were friendly and polite. With some attention to cleanliness and room comfort, the overall experience could be much better.
Amirrul nizam sikadir
June 10, 2025
Good environment.easy to park car,room are clean and,toilet also clean
Zaidah Siti
April 17, 2025
The room is just ok. The aircond is cold. Deposit rm100 If you check in to the hotel. Staff hotel is helpful & friendly. Easy to get food & beverage by working distance.
Anonymous User
June 2, 2025
Overall the services very good and friendly.should improve in cleanliness at toilet.
Ekie MD
February 9, 2025
Im staying in executive room but unfortunately im getting room on 2nd floor with back view..breakfast was oke with a basic breakfast..
TobiramaSenju
May 14, 2025
Niceeeeeeeeeeeeeeeeee
Jeffrey
May 30, 2025
Nice hotel from the outside but old rooms on the inside. Wash basin does not come with a stopper, there is a risk that small jewelries may drop into the basin and not be able to be retrieved. The bath tub is old and seem to be cracking. Bed is pretty comfortable and comes with contour pillows.. Only 1 keycard per room, so no way you can keep the aircon on to keep the room cool when you are out. After a hot day, coming back to a warm room is a no-no for me. Basic toiletries such as toothbrush and toothpaste are provided but not shaver. One toilet roll per room and you need to call the receptionist every time you need a top up of the toilet roll. The cafe is undergoing renovation during our stay but no inconvenience to us. Though the lift lobby stated that there's a gym on the 11th floor, when I'm up there, I don't see any gym. Looks like a place to store damage bedheads. Overall, if it's just a cheap room you need, I've no complains. Fulfilled the need. Location is good. Next to a durian stall. So, durian lovers, no need to travel to far to get your durians.
Guest User
July 8, 2025
Good Place to stay, great location, rooms were good, staff were friendly
Services & Amenities
Most Popular Amenities
Fitness Room
Private parking
Free
24-Hour Front Desk
Luggage Storage
Restaurant
Meeting Room
Additional charge
Wi-Fi in Public Areas
Free
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Front Desk Services
24-Hour Front Desk
Luggage Storage
Languages Spoken
Malay
Food & Drink
Kiosk/ Convenience Store
Health & Wellness
Fitness Room
Public Areas
Smoking Area
Water Purifier
Elevator
Business Services
Fax/Copying Service
Additional charge
Meeting Room
Additional charge
Accessibility
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property 1 day in advance by phone
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 100.00 (approx. S$ 30.11) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1984
- Renovated: 2023
- Number of Rooms: 60
Located in George Town (Downtown George Town), Merchant Hotel is within a 5-minute drive of KOMTAR and Swettenham Pier Cruise Terminal. This hotel is 1.5 mi (2.4 km) from Gurney Drive and 2.6 mi (4.1 km) from Gurney Plaza.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at Merchant Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 93 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at Merchant Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 93 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.