Urban Suites GeorgeTown by Urban Pleasure

Self check in is fast and good, free parking, customer service is good also, but the lift waiting time abit long, no hair dryer dn why, room need some maintenance and the cleanliness need take care abit, overall ok but can be better

Apartment facilities can be improve further. No hanger for towel. Very simple kitchen setup.

The check in instructions need to be more specific. Like from the guard house how it will not charge you parking fees. And where to park before you get the key from the mail room. The swimming pool is at level 11 also not in the check in information. Like the swimming pool and the gym. But the water is too cold. Especially after 7pm. The small kids feel too cold and can swim only 1 mins. The rooftop at level 42 have a panoramic view of George Town. And a chess set for playing. The lobby have a Bila Bila mart at tower B. Tower A have a family mart vending machine.

The place was clean, comfortable, and well maintained. My son loved staying there, and we definitely plan to stay there again on our next visit.

Great stay! Clean room, good location, and friendly host. Everything was smooth and comfortable. Highly recommended. Thank you!