Hotels near Genting Highlands, Genting Highlands

Pros: A relatively newer hotel compared to the other hotels in Genting. Quite friendly hotel staff. Luggage can be opened up and stored under the beds Cons: The actual room seems smaller than what they appear on the photos. Need to walk around 10 mins from hotel rooms (even further for those staying at valley wings) to sky avenue for dining, shopping etc as the location is a bit far. Just a curtain separating the room from the bathroom area, though there are individual glass doors that can be locked in the shower and toilet cubicles so might be an issue if travelling with friends. Housekeeping needs to ensure equipment such as hair dryer etc in good condition as the one in our room has melted plastic part.

Very poor self service check-in process. There were no proper directions and guidance. Used the self check machines hoping to check in early, only to found out that all online bookings of hotels need to first Q up at the OTA line for the staff to input your ID in their booking system before you can do self check in. Total time spent waiting at the OTA Q is about 1 hr. Took a Q number of for service counter to help but they were 50 over people in-front of me. As I have child with me, decided to go for lunch. Came back at 3pm to do self check in and no keep showing no room available. Ended up I had to approach the service counter for help. As I have missed my Q number, I approached the supervisor but was told to wait at counter 10 which was not moving. As I saw counter 7 was cleared, I went up and was served by Miss Dyna. I appreciated her outstanding customer service. Knowing that I had booked 2 rooms, she straight away assigned adjoining rooms for me without asking. However, the first assigned rooms weren’t adjoining so we have to return back to counter and approach her. She apologised and re-assigned the rooms to us and this time is correct. Glad to serve by her which makes our day pleasant. As for the rooms, don’t expect too much. I was assigned to level 4 and facing another room windows. The floors weren’t clean as hair, dirt can still be found on floor, so we go to buy slippers. no wifi in the hotels and network in the rooms were poor. Despite having data roaming or even eSIM it was bad. The only plus point was easy accessible. Best to get better rooms if with children. The rooms photos should be updated as is misleading.

Had a good stay here. Love everything about the room. Especially the bed and shower. The room is very well maintained. View is great when there is no mist. Location wise it is near to sky avenue. Service wise, there was a miss and the rest was a hit. Check in/key collection staff can be trained to provide better service. Housekeeping staff were great. Always greeting us and flashing a smile. There was also a front desk staff who helped with our luggage during check out.

A Promising Stay at the New Wyndham Ion Majestic Recently had the opportunity to stay at the newly developing Wyndham Ion Majestic, and it was a delightful experience. The rooms are spacious and impeccably clean, featuring a modern bathroom with an excellent shower. The water pressure is strong, making for a refreshing and enjoyable experience. One of the highlights is the breathtaking view—you can see the entire Genting Highlands from the property, which is especially magical at sunrise or sunset. The hotel offers impressive facilities, including a well-equipped gym, a heated pool, and a children’s theme pool, perfect for families. For those seeking relaxation, the Areoma spa provides excellent massages that are worth trying. Dining options are fantastic. The breakfast spread is extensive, catering to a variety of tastes. There’s also a pizza restaurant on-site, where pizzas are freshly made to order—a must-try for food lovers. For a fun evening, the lobby features a drinking place where guests can enjoy drinks and karaoke. Additionally, a paid shuttle bus service is available to the First World Bus Terminal, making transportation convenient. Overall, Wyndham Ion Majestic shows great potential with its excellent facilities and stunning location. It’s shaping up to be a top-notch destination in Genting Highlands. Looking forward to the full functionality of the hotel with the highest Hard Rock Cafe in the region.

This is a new building (M3) under Ion Majestic. The rooms are clean and spacious but not yet fully furnished. However, the strong smell of renovation is noticeable throughout, and the hotel lobby toilet has an unpleasant odor. Additionally, the water flow in the room toilet is slow. Overall, it’s a decent hotel. There is a shuttle bus service to the theme park at hourly intervals, but it needs to be booked and paid for separately for each trip. I suggest reconsidering the 5-star rating, as the hotel does not yet meet that standard.

Misleading! Be careful with their packages. We booked a package stay which is over RM100 more than room only as it included breakfast for two. In the details section it clearly stated ”breakfast for two” under dining and ALSO INCLUDED ”grab and go at cheeky grind”. when we arrived the hotel told us we are only entitled to grab and go NOT buffet breakfast. The grab and go is a set meal with limited choices for drinks and a pastry or a sandwich (which was bland btw). SO NOT WORTH IT. Other people staying who took the package was mislead too. The manager was not helpful. He told us to contact trip. No compensation whatsoever, didn't try to help us except send an email. Customer service won't help you. Trip customer service will go around in circles but won't help either. Overall customer service sucks. Location is ok. One of the nicer hotels in genting. We got level 24, we were surrounded by clouds which is nice. Superior deluxe gets us two huge double beds. Suitable for couples with toddlers. If not for the breakfast issue everything else was ok. I would recommend getting room only then paying for breakfast when u get there.

One of my most visited hotels in Genting, definitely is Scapes Hotel. I love the environment and lovely pool side dining area. The only thing that needs to be highlighted is the sound proof system.

Good:- Smooth check-in/out. Spacious room, neat and tidy Ordered in-room dining too, 25-30 mins waiting time which is fine for me. GT nasi goreng kampung is nice too. Bad:- Oh man the corridor smell. That's not it, also the smell coming from my bathroom drainage. It's so bad. Room abit dusty if you have allergies/sinus pls reconsider. It's not end there, I went to breakfast and there's a queue which is understandable during festive season but... Suddenly a very strong garbage smell coming from the door (refer as picture) just cut off the vibe. The crowd control from staff is bad, they didn't noticed that some people just cut the queue and they let them in.

The view is soooo breathaking 🤍 We just stayed at this homestay, enjoy swimming and cool wind from level 23 🫶🏻

The resort looks neat and beautiful where is surrounded by vegetation. When the first time we drive to this resort, we were scared of where is quite an outskirt location. But not too bad is not that deep into drive-in is just about 5 min from that small little town. In fact, is a really convenient location which near to those shops from the little town They take the SOP seriously where they did maintain the social distancing, scan our My Sejahtera apps, and provide us the hand sanitizer. We were greeted by the guard who are very friendly and dedicated. The room in GRV was the great one, very huge like a suite room with wide space, beautiful view and the shower heater was working perfectly with high pressure. The receptionist by the name of Fazila (who work in this property for 3 years plus) who handle our check-in and check-out process was efficient with a courtesy maner and helpful. We will never forget of Fazila's hospitality that she demonstrated. Keep up the good work Fazila and her team.