Pl. Isaac-Mercier 1, Grottes-Saint-Gervais, Geneva, Canton of Geneva, 1201, SwitzerlandView Hotel Details
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1 night
Hotel de Geneve Guest Reviews
4.2/5
Very Good
55 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.4
Cleanliness4.4
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All reviews(55)
Positive reviews(52)
Reviews with photos/video(16)
Awesome stay(19)
Great service(17)
Convenient location(15)
Clean and tidy(12)
Close to train station(11)
Amenities were average(5)
Convenient public transportation(5)
Negative reviews(3)
Guest User
Twin Room Non smoking
Stayed in Jul 2024
Family
15 reviews
3.0/5
Posted on Aug 1, 2024
Very noisy from window, without plug outlet. Could not charge phone.
Anonymous User
Twin Room Non smoking
Stayed in Oct 2023
Couples
5 reviews
2.0/5
Posted on Oct 14, 2023
The bathroom is tiny, even small size asian like me also feel tight in the shower area, would be a disaster for bigger size people.
The room has very poor sound insulation. People walking or talking at the corridor can be clearly heard inside the room. The noise from the street is also very disturbing as the window doesn’t block much noise.
The location is good, close to tram station towards main train terminal. The staff is very friendly and helpful.
Guest User
Twin Room Non smoking
Stayed in Aug 2023
Travel with friends
1 reviews
4.2/5
Very Good
Posted on Oct 25, 2023
The location is convenient, as near lake and train station. The staff is helpful. The room and shower are both small but clean enough.
Guest User
Twin Room Non smoking
Stayed in Jun 2023
Family
1 reviews
5.0/5
Outstanding
Posted on Jun 27, 2023
The hotel is in a great location. It has lots of charm.  the staff were extremely helpful and very friendly. I would definitely stay there again.!!
Anonymous User
Twin Room Non smoking
Stayed in May 2023
Travel with friends
7 reviews
5.0/5
Outstanding
Posted on Jun 5, 2023
That’s my favorite hotel in this trip in Geneva and there is very beautiful places and cleaning everywhere. I book a room with double beds for my friend and me. It’s very comfortable and cozy.
Staffs are very nice and they welcome you yo Switzerland and introduce more places for us👍
6/7
Guest User
Twin Room Non smoking
Stayed in May 2023
Family
2 reviews
4.5/5
Great
Posted on Jun 11, 2023
Excellent location in the centre of Geneva near Cornavin station. Hotel lobby and rooms have a homey feel with friendly 24 hour front desk staff. Bathroom is very tiny but new and clean.
Yongshun
Single Room Non smoking
Stayed in Apr 2023
Solo travellers
13 reviews
4.5/5
Great
Posted on Apr 30, 2023
Excellent location.
Just opposite the central bus station.
Have shops, supermarket & cafe nearby.
EFLY
Twin Room Non smoking
Stayed in Aug 2023
Family
11 reviews
3.2/5
Posted on Aug 17, 2023
One receptionist was friendly while another one was annoyed at us not being able to arrange the public transportation card ourselves. We made our booking through trip so we didn’t receive any email from the hotel with any QR code. He could at least try and listen to us calmly instead getting annoyed so easily…
Guest User
Twin Room Non smoking
Stayed in Jul 2023
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Jul 11, 2023
Great hotel but no AC in the summer! So look out for the heat waves haha
Anonymous User
Single Room Non smoking
Stayed in Mar 2024
Business travellers
4.5/5
Great
Posted on Mar 24, 2024
small room.others good
Macleiris Patricia
Stayed in Aug 2022
Couples
6 reviews
4.7/5
Amazing
Posted on Aug 6, 2022
We had a very nice stay here. The room was clean and the beds were comfortable. At night it was quiet. Pavel, the gentleman at the front desk was super polite, friendly and helpful. Always with a smile on his face. He gave us a 40% parking reduction pass and a free transportation pass for trams and buses. Breakfast is reasonably priced, but we didn’t have it. There are nice restaurants nearby. The only negative things I could say was that the shower was small, but that is normal in older buildings and I got some mosquito bites at night, but my partner did not. I would definitely come back again.
Guest User
Double Room Non smoking
Stayed in Dec 2023
Family
7 reviews
4.5/5
Great
Posted on Dec 20, 2023
room is a bit small
ting02
Double Room Non smoking
Stayed in Sep 2022
Couples
12 reviews
2.7/5
Posted on Nov 21, 2022
The hotel was quite old fashioned and not quite clean. It was just a night stay for us so still fine.
Michele jane
Stayed in Jul 2022
Solo travellers
1 reviews
4.5/5
Great
Posted on Jul 25, 2022
The staff were exceptional, very kind, polite and helpful. I received a free public transport voucher for the whole day so I was very happy with that. The only negative aspect was that it was so hot and stuffy at night, even after getting a fan. If Europe has more summer heat waves then time to invest in AC.
fanfanlatulipe18
Single Room Non smoking
Stayed in Aug 2024
Solo travellers
6 reviews
4.5/5
Great
Posted on Aug 29, 2024
Facilities: The hotel is a typical European-style building. You can tell that it is an old house by the sound of walking on the floor.
Hygiene: Clean and tidy
Environment: The location of the hotel is OK, with bus line 7 and light rail line 15 next to it. The room is close to the street and the sound insulation is good, but the noise of various motorcycles is too loud after opening the window.
Service: I speak French and asked the front desk many questions. The front desk receptionist Pavel was patient and enthusiastic to help. I also wrote an email in advance to ask for the Geneva transportation card. Pavel at the front desk responded quickly, humorously, and gave me a French grammar lesson: conditional tense.
Things to note are that there is no kettle in the room, which is not very convenient. The electronic key to open the door is unique.
If a kettle can be provided, I will choose this hotel next time. The last row of photos is the view in the room, a church.