The staff, including those at the on-site restaurant, are very friendly. The location is also conveniently located, just a short walk from the main strip, making it both close to Cloud Nine and in a quiet area.
However, I clearly booked a deluxe room with a pool view, but was assigned a ground floor room right next to the hotel entrance. I requested a different room, but was told that the guest rooms were currently undergoing renovations and that was the only room available. It wasn't what I had booked, but there was nothing I could do about it. The room was very stuffy. I'm not sure if it could be called a garden view, but there was some grass in front of the door. The hotel entrance was right next to the door, and the glass door made it so visible that I had to keep the curtains closed the whole time, which was very frustrating. The facilities were also very old. For example, the shower hose was leaking, so water barely flowed through the head. The pool was beautiful, but the water didn't look clean, so I didn't go in. The friendliness of the staff alone doesn't cover up many issues, so I don't think I'll stay here again.
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