Inn at the Waterpark

Clean room with lots of fresh towels, gorgeous pool, fun mini-golf, excellent location, friendly and prompt service, great breakfast that’s a little more than the expected including hot pancakes!

Very close to the water park, I love it~

We stayed here for 5 days visiting from Australia. The room was spacious, clean and had everything we needed. Whilst the property is dated and in need of repair, it didn’t bother us nor impact our stay. The staff were welcoming and very helpful. It’s in a great location with free parking.

We have stayed here for years to go on a cruises but absolutely will never stay again. I originally checked in at 3 o’clock and was told that the room wasn’t ready to come back in an hour, when we came back in an hour the person that checked us in was no longer there and the new desk clerk stated she couldn’t give us a room due to a washing machine was broken. The desk clerk advised me that I never paid for the room and that she was writing people’s names down on sticky notes and there were seven people ahead of me that would get a room first. When I explained I had paid for the room and even had a parking pass she told me “I don’t care” I’m doing what I want to. At one point I was told if I didn’t like it I could cancel and I could just leave her lobby. We ended up having to sit in our car for another 3 1/2 hours waiting for a room, we only got a room when my husband had to go in and beg for a room. We had booked a deluxe room and she told us there’s no such thing as a deluxe room at that hotel that the ******* site was wrong This is not true. We have stayed there for years, the rooms in the tower at the back have an elevator, and are deluxe rooms. I have never have been through anything like this before

We thought our front desk guy was very polite and attentive. The only thing I don’t like is that I requested a downstairs room and was given an upstairs room. Since it was such an old building, there was no elevator. However, the front desk guy allowed us to switch to a downstairs room at no extra charge. The beds were bigger and we had our own separate kitchenette. The kitchenette was spacious but it seems like they could have put cabinetry along with some dishes and utensils for longer stays. The only other thing I didn’t like about the room is that the sink and closet area was so bright and there was not a separate door in between the room and the bathroom. When I was trying to sleep, my mom was getting ready for bed, and the lights were very distracting. We were able to park our car there for 4 nights while we went on our cruise, and it was very safe right next to the lobby.

There were some issues with our room smelling like ****. There was only decaf coffee available and when I asked for regular the lady pretended she couldn’t speak English even though I heard her talking to another lady as I walked up. The elevators had candy smushed into the floor that was there all weekend. We never got a chance to use the pool or mini golf so I can’t comment on that. The gentleman at check in was nice, and the beds were comfortable and the AC worked so those were some positives.

The staff was very friendly. The room was clean but the elevators were in bad shape, the key didn't work to get in the building, my key didn't work to get in my room, (but they did send someone with a new key), the carpet was absolutely filthy, and my room smelled dirty even though it appeared to be clean. I didn't use the pool, but I did go to the lobby for coffee. It was packed with children putting their hands in everything. It was a mess! And the coffee was right next to the juice in the very small food area, so it took forever just to get a cup. The breakfast area was too small and too crowded. But the staff was so nice!

Check in was terrible. The girl at the front desk had a terrible attitude. She had no intention of answering any questions or anything

The towels provided were super soft, the staff was friendly and super helpful. Breakfast was simple but filling and delicious. Our main issues were that construction supplies were placed in many parking spaces, rendering them useless for the intended purpose of parking. Additionally, new shutters have been added to the windows in the room but there were no curtains. The walkway lights were very bright at night - making the room too bright for restful sleep. We ended up hanging a blanket on the window and slept much better.