Celine OSL
December 28, 2023
Rooms were spacious and clean. Found one of the bedsheets stained but the housekeeping team came to change it quite soon upon request. Power tripped twice, on first night & then next morning, hence there was no aircon on both occasions. Upon calling customer service, the housekeeping team came over to resolve the issue quite fast. First morning breakfast was overcrowded around 8.30am, not much food was left & didn’t see ant replenishment so we went an hour earlier the next morning then it was ok. Overall customer service was very good, helpful & friendly. We’ll be back next time.